Hessam Bavafa

University of Wisconsin - Madison - School of Business

Assistant Professor

975 University Ave

4284C Grainger Hall

Madison, WI 53706

United States

http://https://bus.wisc.edu/faculty/hessam-bavafa

SCHOLARLY PAPERS

15

DOWNLOADS
Rank 17,180

SSRN RANKINGS

Top 17,180

in Total Papers Downloads

5,324

SSRN CITATIONS
Rank 19,968

SSRN RANKINGS

Top 19,968

in Total Papers Citations

48

CROSSREF CITATIONS

15

Scholarly Papers (15)

1.

The Impact of E-Visits on Visit Frequencies and Patient Health: Evidence from Primary Care

Number of pages: 34 Posted: 05 Dec 2013 Last Revised: 30 Oct 2018
Hessam Bavafa, Lorin M. Hitt and Christian Terwiesch
University of Wisconsin - Madison - School of Business, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - Operations & Information Management Department
Downloads 1,862 (16,470)
Citation 21

Abstract:

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health care operations, health information technology, secure messaging, e-visits, patient portals

2.

Customizing Primary Care Delivery Using E-Visits

Number of pages: 83 Posted: 06 Dec 2013 Last Revised: 12 Jun 2021
Hessam Bavafa, Sergei Savin and Christian Terwiesch
University of Wisconsin - Madison - School of Business, Columbia University - Columbia Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 736 (63,113)
Citation 8

Abstract:

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Telemedicine, Healthcare, Service Operations, Information Technology Policy and Management, Contracts, Panel Size, Primary Care, Patient Revisit Intervals, Healthcare Operations

3.

Quality Improvement Spillovers: Evidence From the Hospital Readmissions Reduction Program

Number of pages: 39 Posted: 04 Mar 2018 Last Revised: 24 Feb 2024
Mohamad Soltani, Robert Batt and Hessam Bavafa
University of Alberta, Alberta School of Business, Wisconsin School of Business and University of Wisconsin - Madison - School of Business
Downloads 598 (82,096)
Citation 13

Abstract:

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Healthcare management, Knowledge spillover, Quality spillover, Public policy, Partial incentives, Empirical

4.

Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use

Number of pages: 37 Posted: 16 Dec 2019 Last Revised: 16 Dec 2021
University of Alberta, Alberta School of Business, Wisconsin School of Business, University of Wisconsin - Madison - School of Business and affiliation not provided to SSRN
Downloads 378 (143,525)
Citation 7

Abstract:

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healthcare, service operations, behavioral operations, queuing, emergency department, multitasking, utilization, empirical

5.

Managing Portfolio of Elective Surgical Procedures: A Multidimensional Inverse Newsvendor Problem

Number of pages: 96 Posted: 06 Dec 2013 Last Revised: 20 Oct 2018
University of Wisconsin - Madison - School of Business, University of Wisconsin - Madison - School of Medicine and Public Health, Koc University and Columbia University - Columbia Business School
Downloads 348 (155,807)

Abstract:

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elective surgical procedures, patient length of stay, surgery duration, hospital capacity management

6.

The Distributional Impact of Fatigue on Performance

Number of pages: 44 Posted: 18 Nov 2021 Last Revised: 24 Aug 2022
Hessam Bavafa and Jónas Oddur Jónasson
University of Wisconsin - Madison - School of Business and MIT Sloan School of Management
Downloads 254 (216,287)

Abstract:

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Fatigue, Service Time Distribution, Performance Consistency, Variability, Operational Performance, Service Operations, Ambulance Operations

7.

The Variance Learning Curve

Number of pages: 38 Posted: 17 Jul 2020
Hessam Bavafa and Jónas Oddur Jónasson
University of Wisconsin - Madison - School of Business and MIT Sloan School of Management
Downloads 252 (218,017)
Citation 3

Abstract:

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Learning Curves, Performance Consistency, Service Time Variability, Operational Performance, Service Operations, Ambulance Operations

8.

Capacity Rationing in Primary Care: Provider Availability Shocks and Channel Diversion

Number of pages: 44 Posted: 24 Jul 2017 Last Revised: 20 Jul 2020
University of Wisconsin - Madison - School of Business, Veterans Health Administration - VA Healthcare-VISN 4, University of Pennsylvania - School of Social Policy & Practice, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - Perelman School of Medicine
Downloads 229 (239,294)
Citation 2

Abstract:

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Health Care Operations, Primary Care, Access to Care, Emergency Room

9.

Building Financial and Health Literacy at Older Ages: The Role of Online Information

Bavafa, Hessam, Junhao Liu, and Anita Mukherjee. "Building Financial and Health Literacy at Older Ages: The Role of Online Information." Journal of Consumer Affairs 53.3 (2019): 877-916.
Number of pages: 43 Posted: 07 May 2018 Last Revised: 07 Aug 2020
Hessam Bavafa, Junhao Liu and Anita Mukherjee
University of Wisconsin - Madison - School of Business, The Vanguard Group, Inc. and Wisconsin School of Business
Downloads 167 (318,527)
Citation 1

Abstract:

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financial literacy; health literacy; internet use; technology adoption; web skills

10.

Recovering from Critical Incidents: Evidence from Paramedic Performance

Number of pages: 40 Posted: 07 Nov 2018 Last Revised: 17 Apr 2020
Hessam Bavafa and Jónas Oddur Jónasson
University of Wisconsin - Madison - School of Business and MIT Sloan School of Management
Downloads 159 (332,192)

Abstract:

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Critical Incidents, Team Performance, Service Operations, Ambulance Operations

11.

'If You're Not Keeping Score, You're Just Practicing': A Lean Health Care Program Evaluation Framework

Healthcare Quarterly, 2013 (16), 23-30.
Number of pages: 30 Posted: 19 Jul 2017
University of British Columbia (UBC) - Division of Operations and Logistics, University of Toledo - Department of Information Operations and Technology Management (IOTM), affiliation not provided to SSRN, affiliation not provided to SSRN, affiliation not provided to SSRN, University of Wisconsin - Madison - School of Business and affiliation not provided to SSRN
Downloads 120 (414,625)

Abstract:

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Lean, evaluation, health care, performance metrics, operations management, six sigma

12.

Inequality in the Golden Years: Wealth Gradients in Disability-Free and Work-Free Longevity in the United States

Journal of Health Economics, Forthcoming
Number of pages: 53 Posted: 02 Dec 2022 Last Revised: 19 Nov 2023
Hessam Bavafa, Anita Mukherjee and Tyler Q. Welch
University of Wisconsin - Madison - School of Business, University of Wisconsin - Madison and University of Wisconsin - Madison
Downloads 78 (553,078)

Abstract:

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wealth inequality; disability-free life expectancy; retirement; work capacity

13.

The Burgeoning Health Care Needs of Aging Prisoners

Bavafa, H., & Mukherjee, A. (2019, May). The Burgeoning Health Care Needs of Aging Prisoners. In AEA Papers and Proceedings (Vol. 109, pp. 182-86).
Number of pages: 5 Posted: 16 Sep 2020
Hessam Bavafa and Anita Mukherjee
University of Wisconsin - Madison - School of Business and Wisconsin School of Business
Downloads 63 (620,506)
Citation 1

Abstract:

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prison, aging, health care, chronic conditions

14.

Beyond Fee-for-Service: How Comprehensive Contracts Can Transform Primary Care

Number of pages: 69 Posted: 03 Nov 2023
Koc University, University of Wisconsin - Madison - School of Business, Koc University - College of Administrative Sciences and Economics and Koc University
Downloads 42 (743,226)

Abstract:

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service operations, healthcare, primary care, pay-for-performance, contracts

15.

Inequities in the Golden Years: How Wealth Shapes Healthy and Work-free Life

TIAA Institute Research Paper Series Research Dialogue | Issue no. 204 September 2023
Number of pages: 35 Posted: 26 Oct 2023
Hessam Bavafa, Anita Mukherjee and Tyler Q. Welch
University of Wisconsin - Madison - School of Business, University of Wisconsin - Madison and University of Wisconsin - Madison
Downloads 38 (771,610)

Abstract:

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household saving, wealth, personal finance, retirement, pension