Yina Lu

Columbia University - Columbia Business School

Doctoral student

3022 Broadway

New York, NY 10027

United States

  • Columbia University - Columbia Business School

SCHOLARLY PAPERS

2

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Scholarly Papers (2)

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1.

Measuring the Effect of Queues on Customer Purchases

Columbia Business School Research Paper No. 12/23
Number of pages: 41 Posted: 26 May 2011 Last Revised: 15 Dec 2012
Yina Lu, Andres Musalem, Marcelo Olivares and Ariel Schilkrut
Columbia University - Columbia Business School, Universidad de Chile, University of Chile and SCOPIX
Downloads 1,723 (13,943)
Citation 25

Abstract:

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queuing, service operations, retail, choice modeling, empirical research, operations/marketing interface

2.

Productivity Analysis in Services Using Timing Studies

Number of pages: 33 Posted: 05 Mar 2014
Yina Lu, Aliza Heching and Marcelo Olivares
Columbia University - Columbia Business School, IBM Research and University of Chile
Downloads 165 (244,426)
Citation 3

Abstract:

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Service Operations, Applied Econometrics, Empirical Research, Behavioral Operations, OM Practice