elective surgical procedures, patient length of stay, surgery duration, hospital capacity management
Appointment Systems, Outpatient Clinics, Strategic Patients, Walk-In Patients, Capacity Allocation
ICU bed management, admission control, discharge control, Markov decision processes, fluid model
Queuing, Strategic Customers, Batch-Arrivals, Individual/Batch/Social Welfare, Forced Entries/Balks, Entity jettison, Flexibility, Ranking Knowledge, Batch Size Variability.
Dynamic control of queues, Multi-class system, Dynamic pricing, Markov Decision Processes
customer relationship management, customer behavior modeling, Markov decision model, call center, quasi-experiment, randomcoefficient logit estimation
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