Eleonora Pantano

Università degli Studi della Calabria

Ponte Bucci, Cubo 3C

Rende , Cosenza 87036

Italy

SCHOLARLY PAPERS

7

DOWNLOADS

184

CITATIONS

0

Scholarly Papers (7)

1.

The Design of an Advanced Virtual Shopping Assistant for Improving Consumer Experience

ADVANCED TECHNOLOGIES MANAGEMENT FOR RETAILING: FRAMEWORKS AND CASES, p. 70, E. Pantano & H. Timmermans, eds., IGI Global, 2011
Number of pages: 19 Posted: 21 Jun 2011
Eleonora Pantano, Vincenzo Corvello and Assunta Tavernise
Università degli Studi della Calabria, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 184 (161,918)

Abstract:

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consumer shopping experience, emotions, human-computer interaction, practive, shopping assistant systems, technology structuration, virtual human

2.

An Empirical Study of Social Network Effects on Customer Relationship Management

Posted: 02 Jan 2012
Loredana Di Pietro, Eleonora Pantano and Vincenzo Corvello
University of Molise, Università degli Studi della Calabria and affiliation not provided to SSRN

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Customer relationship management (CRM), social network, business managers, consumer behavior

3.

Customer Centric Marketing Strategies: Social Networks as Innovative Tools for Customer Relationship Management

Posted: 02 Jan 2012
Loredana Di Pietro and Eleonora Pantano
University of Molise and Università degli Studi della Calabria

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CRM, eCRM, Customer centric marketing, social network, consumer behaviour, e-word of mouth communication, web-based technologies

4.

An Empirical Investigation of Social Network Influence on Consumer Purchasing Decision: The Case of Facebook

Posted: 02 Jan 2012
Loredana Di Pietro and Eleonora Pantano
University of Molise and Università degli Studi della Calabria

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consumer behavior, Facebook, e-commerce, technology acceptance model (TAM), purchasing decision

5.

Social Network for the Choice of Tourist Destination: Attitude and Behavioral Intention

Posted: 02 Jan 2012 Last Revised: 04 Jan 2012
University of Molise, Università degli Studi del Molise and Università degli Studi della Calabria

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tourist behaviour, e-word-of-mouth communication, social network, technology acceptance model (TAM)

6.

The Role of Information Quality and Web Usability on Consumers’ Loyalty to the Firms on Social Networks

Posted: 10 Aug 2011
Sonoma State University - School of Business and Economics, University of Molise and Università degli Studi della Calabria

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social network, quality of information, web usability, consumer loyalty, consumer satisfaction

7.

Creating Competitive Advantage for Calabrian-Made Products: The Influences of Culture and Price Perception

Posted: 10 Aug 2011 Last Revised: 18 Aug 2011
Sonoma State University - School of Business and Economics, Università degli Studi della Calabria and University of Molise

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cultural factors, consumer perception, price perception, consumer behavior, local products, competitive advantage