Vincenzo Corvello

affiliation not provided to SSRN

SCHOLARLY PAPERS

2

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183

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Scholarly Papers (2)

1.

The Design of an Advanced Virtual Shopping Assistant for Improving Consumer Experience

ADVANCED TECHNOLOGIES MANAGEMENT FOR RETAILING: FRAMEWORKS AND CASES, p. 70, E. Pantano & H. Timmermans, eds., IGI Global, 2011
Number of pages: 19 Posted: 21 Jun 2011
Eleonora Pantano, Vincenzo Corvello and Assunta Tavernise
Università degli Studi della Calabria, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 183 (161,710)

Abstract:

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consumer shopping experience, emotions, human-computer interaction, practive, shopping assistant systems, technology structuration, virtual human

2.

An Empirical Study of Social Network Effects on Customer Relationship Management

Posted: 02 Jan 2012
Loredana Di Pietro, Eleonora Pantano and Vincenzo Corvello
University of Molise, Università degli Studi della Calabria and affiliation not provided to SSRN

Abstract:

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Customer relationship management (CRM), social network, business managers, consumer behavior