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Yuk‐Fai Fong

Hong Kong University of Science & Technology (HKUST) - Department of Economics

Professor

Clear Water Bay

Kowloon, Hong Kong

China

SCHOLARLY PAPERS

8

DOWNLOADS

1,014

TOTAL CITATIONS

10

Scholarly Papers (8)

1.

Trust Building in Credence Goods Markets

Number of pages: 53 Posted: 05 Sep 2017 Last Revised: 18 Aug 2018
Yuk‐Fai Fong, Ting Liu and Xiaoxuan Meng
Hong Kong University of Science & Technology (HKUST) - Department of Economics, Stony Brook University and City University of Hong Kong (CityU)
Downloads 321 (236,739)
Citation 8

Abstract:

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credence goods, expert, trust, repeated game, asymmetric information, honesty, efficiency, overtreatment, undertreatment

2.

Consumers' Trust of Multi-Attribute Experience-Goods Seller

Number of pages: 41 Posted: 07 Oct 2018
Yuk‐Fai Fong, Ting Liu, Xiaoxuan Meng and Yimeng Zhang
Hong Kong University of Science & Technology (HKUST) - Department of Economics, Stony Brook University, City University of Hong Kong (CityU) and Hong Kong University of Science & Technology (HKUST)
Downloads 217 (354,560)

Abstract:

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Experience Goods, Observable Attribute, Experience Attribute, Quality Standard

3.

Using Customer Service to Build Clients' Trust

The Journal of Industrial Economics, Forthcoming
Number of pages: 21 Posted: 03 Oct 2018
Yuk‐Fai Fong, Hu Xiaoxiao, Ting Liu and Xiaoxuan Meng
Hong Kong University of Science & Technology (HKUST) - Department of Economics, Hong Kong University of Science & Technology (HKUST), Stony Brook University and City University of Hong Kong (CityU)
Downloads 133 (547,695)

Abstract:

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Expert, Credence Good, Customer Service, Customers' Trust

4.

Laboratory Kickback to Doctor, Consumer Awareness, and Welfare Implications

Number of pages: 47 Posted: 13 Oct 2022
Yuk‐Fai Fong, Xiaoxuan Meng and Lin Zhao
Hong Kong University of Science & Technology (HKUST) - Department of Economics, affiliation not provided to SSRN and Zhongnan University of Economics and Law
Downloads 132 (561,789)

Abstract:

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kickback, referral, patient unawareness, patient-doctor-laboratory relationship, credence goods

5.

Liability and Reputation in Credence Goods Markets

Number of pages: 11 Posted: 01 Sep 2017
Yuk‐Fai Fong and Ting Liu
Hong Kong University of Science & Technology (HKUST) - Department of Economics and Stony Brook University
Downloads 105 (664,543)
Citation 2

Abstract:

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6.

Referral Network and Consumer Trust

HKUST Business School Research Paper No. 2024-178
Number of pages: 12 Posted: 30 Aug 2024
Yuk‐Fai Fong, Tsz-him Lau, Xiaoxuan Meng and Lin Zhao
Hong Kong University of Science & Technology (HKUST) - Department of Economics, Hong Kong University of Science & Technology (HKUST), Hong Kong University of Science & Technology (HKUST) - Department of Economics and Zhongnan University of Economics and Law
Downloads 69 (883,195)

Abstract:

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credence goods, referral network, trust building, expert honesty

7.

Cartel Desistance and (Non-)Automatic Promises in Leniency Policy Design

Number of pages: 47 Posted: 17 Nov 2025 Last Revised: 29 May 2026
Theodore Pak Yin Gong and Yuk‐Fai Fong
Hong Kong Baptist University (HKBU) - Department of Economics and Hong Kong University of Science & Technology (HKUST) - Department of Economics
Downloads 37 (1,236,159)

Abstract:

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Leniency, discretion, minimum-evidence standards (MES)

8.

On the Role of Verifiability and Commitment in Credence Goods Markets

International Journal of Industrial Organization, Vol. 37, 2014
Posted: 14 Aug 2017
Ting Liu, Yuk‐Fai Fong and Donald J. Wright
Stony Brook University, Hong Kong University of Science & Technology (HKUST) - Department of Economics and University of Sydney

Abstract:

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Credence Goods, Verifiability, Commitment, Efficiency