Massimo Franco

Università degli Studi di Napoli Federico II - Department of Political Science

Full Professor

via Mezzocannone, 4

Napoli, 80138

Italy

http://www.docenti.unina.it/massimo.franco

SCHOLARLY PAPERS

18

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Top 43,003

in Total Papers Downloads

967

CITATIONS

2

Scholarly Papers (18)

1.

A Qualitative Analysis of Conflict Types: An Intragroup Conflict

Number of pages: 28 Posted: 15 Sep 2011
Università degli Studi di Napoli Federico II - Department of Political Science, Università degli Studi del Molise and University of Molise
Downloads 155 (189,206)
Citation 2

Abstract:

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working group, conflict, friendship, trust, diversity, labor management

2.

Quality of Work and Job Satisfaction

10th Toulon-Verona Conference: Excellence in Services, 2011
Number of pages: 15 Posted: 03 Oct 2011
Massimo Franco and Massimo Franco
Università degli Studi di Napoli Federico II - Department of Political Science and affiliation not provided to SSRN
Downloads 132 (215,670)

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Workers’ Well-Being, Public health, Desires and Perceptions

3.

Investment Risk Behavior in Different Domains: Entrepreneurs vs. Public Employees

POLITICAS DE EMPLEO: MACROECONOMIA Y EMPRESA, Bonnet Escuela M., Calvo Aizpuru M., González Moralales M.O., eds., Universidad de La Laguna (ES), 2010
Number of pages: 18 Posted: 03 Oct 2011
Massimo Franco and Nicola D'Angelo
Università degli Studi di Napoli Federico II - Department of Political Science and affiliation not provided to SSRN
Downloads 122 (229,032)

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Risk Propensity, Investment, Diversity, Gender

4.

Diversity in Work Groups: Effects on the Level of Conflict

Organisatonal Design Workshop, Eiasm-European Institute for Advanced Studies in Management
Number of pages: 21 Posted: 03 Oct 2011 Last Revised: 03 Mar 2012
Università degli Studi di Napoli Federico II - Department of Political Science, Università degli Studi del Molise and University of Molise
Downloads 107 (251,760)

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working group, conflict, demographic diversity, background diversity

5.

Creativity in Work Team: A Case Study

ORGANIZATIONS IN CHANGING ENVIRONMENT - CURRENT PROBLEMS, CONCEPTS AND METHODS OF MANAGEMENT, W.M. Grudzewski, I. Hejduk, and S. Trzcielinski, eds., IEA Press, 2011
Number of pages: 15 Posted: 03 Oct 2011
Massimo Franco and Nicola D'Angelo
Università degli Studi di Napoli Federico II - Department of Political Science and affiliation not provided to SSRN
Downloads 88 (286,332)

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Creativity, Team, Experience, Learning

6.

Meeting Organizational Performance with Shared Knowledge Management Processes

PROCESS MANAGEMENT, p. 147, M. Pomffyova, ed., INTECH, April 2010
Number of pages: 13 Posted: 04 Oct 2011
Massimo Franco and Stefania Mariano
Università degli Studi di Napoli Federico II - Department of Political Science and New York Institute of Technology
Downloads 75 (315,248)

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Knowledge Management, Knowledge Storage, Knowledge Retrieval, Information Technology Repositories, Qualitative Analysis, USA

7.

Citizen Satisfaction and Administrative Performance Measurements: Multiple–Indicator Approach

7th Quality in Services Conference, Toulon-Verona, September 2-3, 2004
Number of pages: 10 Posted: 03 Oct 2011
Massimo Franco and Francesca Di Virgilio
Università degli Studi di Napoli Federico II - Department of Political Science and Università degli Studi del Molise
Downloads 74 (317,674)

Abstract:

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citizen satisfaction, services, business system

8.

The Role of the Climate for the Improvement of Team Creativity Processes

Number of pages: 15 Posted: 15 Sep 2011
Università degli Studi di Napoli Federico II - Department of Political Science, Università degli Studi del Molise and affiliation not provided to SSRN
Downloads 57 (363,887)

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group behavior, creativity, team processes, team climate, labour management

9.

Qualitative Performance and Diversity Management in University Teaching Evaluation

Number of pages: 16 Posted: 15 Sep 2011
Università degli Studi di Napoli Federico II - Department of Political Science, Università degli Studi del Molise and affiliation not provided to SSRN
Downloads 51 (382,990)

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perception, evaluation, performance, diversity

10.

A Conceptual Representation of Consumer’s Group Knowledge and the Possible Role of New Technologies

International Journal of Digital Content Technology and its Applications, Vol. 4, No. 5, 2010
Number of pages: 11 Posted: 15 Sep 2011
Università degli Studi di Napoli Federico II - Department of Political Science, Università degli Studi del Molise and University of Molise
Downloads 40 (422,276)

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Consumer’s group knowledge, group’s dynamics, new technologies, conceptual representation

11.

The Groups of Improvement in the Firms of the Public Administration (Les Groupes D'Amelioration Dans Les Organismes de L'Administation Publique)

Revue Marocaine de Commerce et de Gestion, No. 2
Number of pages: 15 Posted: 03 Oct 2011 Last Revised: 13 Feb 2012
Massimo Franco
Università degli Studi di Napoli Federico II - Department of Political Science
Downloads 28 (474,840)

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Public Services, New Public Management, Group of Improvement (Services publics, Administrations Publiques, Organisation, Management Public, Groupes d’Amélioration)

12.

Cybernetic Theory as a New Approach to Studying Workers’ Well-Being

Croatian Economic Survey, Vol. 12, No. 1, p. 163, April 2010
Number of pages: 38 Posted: 04 Oct 2011
Massimo Franco and Massimo Franco
Università degli Studi di Napoli Federico II - Department of Political Science and affiliation not provided to SSRN
Downloads 22 (507,659)

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Workers’ Well-Being, Cybernetic Theory, Desires and Perceptions

13.

Life Quality and Citizen Satisfaction

Number of pages: 11 Posted: 03 Oct 2011
Massimo Franco
Università degli Studi di Napoli Federico II - Department of Political Science
Downloads 16 (542,564)

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Citizen satisfaction, Quality of life, Individual life

14.

Healthcare Organizations: From the Design to the Management

Posted: 13 Feb 2012
Massimo Franco
Università degli Studi di Napoli Federico II - Department of Political Science

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organizations, healthcare, management

15.

Information Technology Repositories and Knowledge Management Processes

VINE, Vol. 37, No. 4
Posted: 03 Oct 2011
Massimo Franco and Stefania Mariano
Università degli Studi di Napoli Federico II - Department of Political Science and New York Institute of Technology

Abstract:

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business enterprise, knowledge management, USA, case study

16.

The Use of Organizational Knowledge in Professional Settings: A Case Study Analysis

IN SEARCH OF KNOWLEDGE MANAGEMENT (KM): PURSUING PRIMARY PRINCIPLES, A. Green, M. Stankosky, L. Vandergriff, eds., Emerald, 2009
Posted: 03 Oct 2011
Massimo Franco and Stefania Mariano
Università degli Studi di Napoli Federico II - Department of Political Science and New York Institute of Technology

Abstract:

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knowledge management, knowledge storage, knowledge retrieval, information technology repositories, qualitative analysis

17.

Frameworks for a Consumer’s Group Knowledge Representation

Posted: 10 Aug 2011
Università degli Studi di Napoli Federico II - Department of Political Science, University of Molise, Università degli Studi del Molise and Sonoma State University - School of Business and Economics

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consumer knowledge, consumer’s group knowledge, conceptual representation, group’s dynamics, group conflict, group diversity, decision making process, new technologies, scientific inquires

18.

An Integrated Perspective on Conflict in Work Groups: A Case Study on Conflict Dynamics

Posted: 10 Aug 2011
Sonoma State University - School of Business and Economics, University of Molise, Università degli Studi del Molise and Università degli Studi di Napoli Federico II - Department of Political Science

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work groups, relationship conflict, task conflict, process conflict, group performance