Konstantinos I. Stouras

UCD, Michael Smurfit Graduate Business School

Carysfort Ave

Blackrock

Ireland

SCHOLARLY PAPERS

6

DOWNLOADS
Rank 87,132

SSRN RANKINGS

Top 87,132

in Total Papers Downloads

344

CITATIONS
Rank 52,661

SSRN RANKINGS

Top 52,661

in Total Papers Citations

5

Ideas:
“  Platform Operations, Crowdsourcing, Innovation, Online Communities  ”

Scholarly Papers (6)

1.

The Role of Participation in Innovation Contests

Number of pages: 45 Posted: 28 Feb 2017 Last Revised: 12 May 2019
Konstantinos I. Stouras, Jeremy Hutchison-Krupat and Raul O. Chao
UCD, Michael Smurfit Graduate Business School, University of Cambridge - Judge Business School and University of Virginia - Darden School of Business
Downloads 185 (161,765)
Citation 4

Abstract:

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new product development, innovation contests with stochastic and endogenous participation, incentives for participation

2.

Online Product Support Forums: Customers as Partners in the Service Delivery

Darden Business School Working Paper No. 2868382
Number of pages: 32 Posted: 14 Nov 2016
Konstantinos I. Stouras
UCD, Michael Smurfit Graduate Business School
Downloads 67 (332,858)
Citation 2

Abstract:

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customer support, service contest, strategic servers, online communities, service operations

3.

Crowdsourcing Contests with Private Types and Evaluation Uncertainty

Darden Business School Working Paper No. 3076067
Number of pages: 10 Posted: 29 Nov 2017 Last Revised: 14 Jan 2018
Konstantinos I. Stouras
UCD, Michael Smurfit Graduate Business School
Downloads 53 (373,451)

Abstract:

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crowdsourcing, contests, existence, uniqueness, pure-strategy Bayes-Nash equilibrium, private information, moral hazard

4.

Incentive Design of On-Demand Marketplaces for Service and Innovation

INSEAD Working Paper
Number of pages: 164 Posted: 23 Oct 2017 Last Revised: 19 Nov 2017
Konstantinos I. Stouras
UCD, Michael Smurfit Graduate Business School
Downloads 39 (422,750)

Abstract:

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on-demand marketplaces, service systems with random servers, server priorities, contests with uncertain number of competitors, incentives, all-pay auctions theory, innovation contests theory, self-confirming equilibrium, work-from-home contact centers, product support forums

5.

Liveops Inc.: The Contact Centre Reinvented

INSEAD Working Paper No. 6097
Posted: 27 Feb 2017
Konstantinos I. Stouras, Karan Girotra and Serguei Netessine
UCD, Michael Smurfit Graduate Business School, Cornell Tech and The Wharton School, University of Pennsylvania

Abstract:

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work-from-home contact centers, virtual contact centers, on-demand service platforms, online communities

6.

First Ranked First to Serve: Strategic Agents in a Service Contest

Posted: 30 Nov 2015
Konstantinos I. Stouras, Karan Girotra and Serguei Netessine
UCD, Michael Smurfit Graduate Business School, Cornell Tech and The Wharton School, University of Pennsylvania

Abstract:

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work-from-home call centers, service contest, strategic servers, server priorities, service operations