Carysfort Ave
Blackrock
Ireland
UCD, Michael Smurfit Graduate Business School
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new product development, innovation contests, partial participation, incentives for participation
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operations management, strategy, start-up, decision-making, wage rate, supply and demand, female protagonist, data analytics, big data, staffing, scale-up
marketplaces, online grocery delivery, service operations, business model transformation
crowdsourcing, contests, existence, uniqueness, pure-strategy Bayes-Nash equilibrium, private information, moral hazard
customer support, service contest, strategic servers, online communities, service operations
on-demand marketplaces, service systems with random servers, server priorities, contests with uncertain number of competitors, incentives, all-pay auctions theory, innovation contests theory, self-confirming equilibrium, work-from-home contact centers, product support forums
inequity, momentum effect, communication, repeated contests
crowdsourcing; nudges; incentives; multiple contests; endogenous participation
work-from-home contact centers, virtual contact centers, on-demand service platforms, online communities
work-from-home call centers, service contest, strategic servers, server priorities, service operations