Tuan Q. Phan

National University of Singapore (NUS)

Assistant Professor

http://www.tuanqphan.us

SCHOLARLY PAPERS

12

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1,095

CITATIONS

1

Scholarly Papers (12)

1.

Investigating the Effects of Self-Presentation at Online Social Network Sites and Brand Pages on Offline Purchase Behavior

Number of pages: 42 Posted: 07 Feb 2014 Last Revised: 01 Apr 2016
National University of Singapore (NUS), National University of Singapore (NUS) and National University of Singapore (NUS)
Downloads 343 (85,040)

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User-generated content, Information divergence, Big data, Consumer behavior, Econometric modeling, Text mining

2.

Homophily and Influence: Pricing to Harness Word-of-Mouth on Social Networks

Number of pages: 70 Posted: 09 Feb 2015 Last Revised: 11 Feb 2016
Peter Pal Zubcsek, Tuan Q. Phan and Xuesong Lu
Tel Aviv University - Coller School of Management, National University of Singapore (NUS) and Ecole Polytechnique Fédérale de Lausanne
Downloads 228 (131,124)

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informative advertising, pricing, word-of-mouth, assortativity, homophily, social influence

3.

A Co-Evolution Model of Network Structure and User Behavior: The Case of Content Generation in Online Social Networks

Number of pages: 61 Posted: 16 Dec 2015 Last Revised: 06 Feb 2018
National University of Singapore (NUS), National University of Singapore (NUS), Temple University - Fox School of Business and Management and Harvard University - Department of Statistics
Downloads 156 (185,039)

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Social network structure, Content production, Co-evolution model, Latent space models

4.

The Evolution of Influence Through Endogenous Link Formation

Number of pages: 35 Posted: 18 Oct 2012 Last Revised: 20 Feb 2015
Tuan Q. Phan and David Godes
National University of Singapore (NUS) and University of Maryland
Downloads 156 (185,039)

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agent-based modeling, influence, communication channel, noise, diffusion, link formation, social networks

5.

Social Media-Driven Credit Scoring: The Predictive Value of Social Structures

Number of pages: 44 Posted: 22 Sep 2018 Last Revised: 10 Mar 2019
Tianhui Tan and Tuan Q. Phan
National University of Singapore (NUS) and National University of Singapore (NUS)
Downloads 90 (277,686)

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Social Networks, Credit Scoring, Microfinance, Bayesian Method, FinTech

6.

Do Pepsi Drinkers Talk about Sleepwalker? The Effects of Self-Presentation and Conformity in Competing Word-of-Mouth

33rd International Conference on Information Systems, Orlando, FL, 2012
Number of pages: 10 Posted: 18 Oct 2012 Last Revised: 10 Dec 2012
Qing Chen, Tuan Q. Phan and Khim Yong Goh
National University of Singapore (NUS) - School of Computing, National University of Singapore (NUS) and National University of Singapore (NUS)
Downloads 67 (329,889)

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word-of-mouth, WOM, social networks, superbowl, advertising

7.

Are You What You Tweet? The Impact of Sentiment on Digital News Consumption and Social Media Sharing

Number of pages: 44 Posted: 07 Aug 2018
Hyelim Oh, Tuan Q. Phan and Khim Yong Goh
National University of Singapore (NUS), National University of Singapore (NUS) and National University of Singapore (NUS)
Downloads 39 (418,796)

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digital content, social media, website traffic, sentiment, self-presentation, text mining

8.

Grandfather Clause and Customer Loyalty: Evidence from a Quasi-Experiment

Number of pages: 45 Posted: 27 Apr 2019
Xiaoqing Zhang, Tuan Q. Phan and Adelle Xue Yang
National University of Singapore (NUS) - Department of Information Systems and Analytics, National University of Singapore (NUS) and University of Chicago, Booth School of Business
Downloads 7 (585,452)

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grandfather clause, customer relationship management, behavior-based pricing, customer loyalty, relationship norm theory

9.

‘A PayPal for the Un-Banked’: Analyzing Mobile-Based Micro-Cash Transfers in a Large Developing Economy

Thirty Eighth International Conference on Information Systems, South Korea 2017
Number of pages: 11 Posted: 02 Feb 2019
Ecole Polytechnique Fédérale de Lausanne, National University of Singapore, National University of Singapore (NUS) and National University of Singapore (NUS)
Downloads 6 (591,653)

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balance transfer, mobile banking, digital currency, developing countries, unbanked

10.
Downloads 3 (611,694)
Citation 1

Treasure Hunt: Social Learning in the Field

NBER Working Paper No. w21014
Number of pages: 42 Posted: 16 Mar 2015 Last Revised: 25 Mar 2015
Markus M. Mobius, Tuan Q. Phan and Adam Szeidl
University of Michigan at Ann Arbor - School of Information, National University of Singapore (NUS) and Central European University
Downloads 3 (640,254)
Citation 1

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Treasure Hunt: Social Learning in the Field

CEPR Discussion Paper No. DP10493
Number of pages: 43 Posted: 16 Mar 2015
Markus M. Mobius, Tuan Q. Phan and Adam Szeidl
University of Michigan at Ann Arbor - School of Information, National University of Singapore (NUS) and Central European University
Downloads 0
Citation 1
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information aggregation, information diffusion, networks, social learning

11.

Why are People Addicted to SNS? Understanding the Role of SNS Characteristics in the Formation of SNS Addiction

Posted: 22 Mar 2018
Haifeng Xu, Tuan Q. Phan and Bernard Tan
National University of Singapore (NUS) - Department of Information Systems, National University of Singapore (NUS) and National University of Singapore (NUS) - Department of Information Systems

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SNS Addiction, SNS Use Habit, SNS Characteristics, Social Network Characteristics, Communication Characteristics

12.

Towards a Framework for the Measurement of Capital Amongst the Unbanked: Human, Social and Economic Capital

Number of pages: 8
National University of Singapore, National University of Singapore (NUS) and National University of Singapore (NUS)
Downloads 0

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Unbanked, Digital Banking, Group Lending, Financial Literacy, Social Capital, Human Capital, Economic Capital