Lorin M. Hitt

University of Pennsylvania - Operations & Information Management Department

Zhang Jindong Professor

571 Jon M. Huntsman Hall

Philadelphia, PA 19104

United States

  • University of Pennsylvania - Operations & Information Management Department

    • Email
    • Tel: 215-898-7730
    • Fax: 215-898-3664
SCHOLARLY PAPERS

35

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551

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730

Scholarly Papers (35)

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1.

Strength in Numbers: How Does Data-Driven Decisionmaking Affect Firm Performance?

Number of pages: 33 Posted: 24 Apr 2011 Last Revised: 12 Dec 2011
Erik Brynjolfsson, Lorin M. Hitt and Heekyung Hellen Kim
National Bureau of Economic Research (NBER), University of Pennsylvania - Operations & Information Management Department and MIT - Sloan School of Management
Downloads 32,969 (104)
Citation 148

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Data, Productivity, Data-driven Decion-making, Information Technology

2.

Computing Productivity: Firm-Level Evidence

Number of pages: 43 Posted: 08 Oct 2003
Erik Brynjolfsson and Lorin M. Hitt
National Bureau of Economic Research (NBER) and University of Pennsylvania - Operations & Information Management Department
Downloads 6,496 (1,933)
Citation 119

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3.

The Impact of E-Visits on Visit Frequencies and Patient Health: Evidence from Primary Care

Number of pages: 34 Posted: 05 Dec 2013 Last Revised: 30 Oct 2018
Hessam Bavafa, Lorin M. Hitt and Christian Terwiesch
University of Wisconsin - Madison - School of Business, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - Operations & Information Management Department
Downloads 1,842 (15,473)
Citation 21

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health care operations, health information technology, secure messaging, e-visits, patient portals

4.

Data Analytics Skills, Innovation and Firm Productivity

Management Science Forthcoming
Number of pages: 48 Posted: 08 Mar 2016 Last Revised: 19 Feb 2020
Lynn Wu, Lorin M. Hitt and Bowen Lou
University of Pennsylvania - The Wharton School, University of Pennsylvania - Operations & Information Management Department and University of Connecticut - Operations & Information Management Department
Downloads 1,558 (20,011)
Citation 10

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data analytics, novel innovation, recombination, productivity, big data, AI, automation, economics of IS

5.

IT, AI and the Growth of Intangible Capital

Number of pages: 59 Posted: 06 Aug 2019 Last Revised: 22 Dec 2020
Prasanna Tambe, Lorin M. Hitt, Daniel Rock and Erik Brynjolfsson
Wharton School, U. Pennsylvania, University of Pennsylvania - Operations & Information Management Department, University of Pennsylvania - Operations & Information Management Department and National Bureau of Economic Research (NBER)
Downloads 1,545 (20,284)
Citation 1

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Intangible Capital, Information Technology, Artificial Intelligence

6.

Price Effects in Online Product Reviews: An Analytical Model and Empirical Analysis

MIS Quarterly, Vol. 34, No. 4, pp. 809-831
Number of pages: 53 Posted: 12 Oct 2008 Last Revised: 05 Aug 2014
Xinxin Li and Lorin M. Hitt
University of Connecticut - Department of Operations & Information Management and University of Pennsylvania - Operations & Information Management Department
Downloads 1,123 (32,568)
Citation 47

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online product reviews, review bias, price effects, empirical analysis, optimal pricing

7.

The Productivity of Information Technology Investments: New Evidence from IT Labor Data

Information Systems Research, 23(3-1), 599-617, 2012.
Number of pages: 41 Posted: 28 Jul 2008 Last Revised: 30 Aug 2014
Prasanna Tambe and Lorin M. Hitt
Wharton School, U. Pennsylvania and University of Pennsylvania - Operations & Information Management Department
Downloads 981 (39,342)
Citation 15

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Information Technologies, Production Function, IT Workers, Productivity

8.

Self Selection and Information Role of Online Product Reviews

Information Systems Research, Vol. 19, No. 4, pp. 456-474, 2008
Number of pages: 38 Posted: 23 Oct 2007 Last Revised: 03 Aug 2014
Xinxin Li and Lorin M. Hitt
University of Connecticut - Department of Operations & Information Management and University of Pennsylvania - Operations & Information Management Department
Downloads 933 (42,245)
Citation 65

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online product reviews, self selection, consumer heterogeneity, herding

9.

How Offshoring Affects IT Workers

Communications of the ACM, Vol. 53, No. 10, pp. 62-70, 2010
Number of pages: 21 Posted: 26 Aug 2008 Last Revised: 18 Oct 2010
Prasanna Tambe and Lorin M. Hitt
Wharton School, U. Pennsylvania and University of Pennsylvania - Operations & Information Management Department
Downloads 829 (49,703)
Citation 1

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offshoring, IT workers, turnover, skills, globalization

10.

Job Hopping, Information Technology Spillovers, and Productivity Growth

Management Science, Forthcoming
Number of pages: 32 Posted: 18 Nov 2008 Last Revised: 25 Feb 2015
Prasanna Tambe and Lorin M. Hitt
Wharton School, U. Pennsylvania and University of Pennsylvania - Operations & Information Management Department
Downloads 828 (49,800)
Citation 14

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IT spillovers, knowledge spillovers, job-hopping, industry clusters, agglomeration, IT externalities, IT productivity, high-tech clusters, IT workforce

11.

Data Analytics Skills and the Corporate Value of Social Media

Kelley School of Business Research Paper No. 16-61
Number of pages: 38 Posted: 22 Aug 2016
Lorin M. Hitt, Fujie Jin and Lynn Wu
University of Pennsylvania - Operations & Information Management Department, Kelley School of Business, Indiana University and University of Pennsylvania - The Wharton School
Downloads 771 (54,802)
Citation 3

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Social Media, Data Analytics, Skills, Market Value, Complementarities

12.

Does Online Product Information Increase Consumer Demand? An Empirical Investigation

Number of pages: 31 Posted: 10 Mar 2004
Bin Gu, Lorin M. Hitt and Eric Clemons
Boston University - Questrom School of Business, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - Operations & Information Management Department
Downloads 768 (55,081)
Citation 2

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Product information, electronic commerce, consumer demand, target marketing

13.

Data Analytics Supports Decentralized Innovation

Management Science, Forthcoming
Number of pages: 50 Posted: 05 Apr 2019 Last Revised: 20 Feb 2020
Lynn Wu, Bowen Lou and Lorin M. Hitt
University of Pennsylvania - The Wharton School, University of Connecticut - Operations & Information Management Department and University of Pennsylvania - Operations & Information Management Department
Downloads 652 (68,314)
Citation 5

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data analytics, AI, big data, automation, decentralization, organizational complements, innovation, recombination, novel innovation, productivity, economics of IS

14.

Social Media Alleviates Venture Capital Funding Inequality for Women and Less Connected Entrepreneurs

Number of pages: 57 Posted: 01 Aug 2022
Xiaoning (Gavin) Wang, Lynn Wu and Lorin M. Hitt
University of Pennsylvania, The Wharton School, Operations & Information Management Department, Students, University of Pennsylvania - The Wharton School and University of Pennsylvania - Operations & Information Management Department
Downloads 632 (71,103)
Citation 3

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Gender Inequality, Social Media, Venture Capital, Startups, Social Network, Digital Divide

15.

Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application

Information Systems Research, Forthcoming
Number of pages: 43 Posted: 10 Apr 2014 Last Revised: 19 May 2021
Pei-Yu Chen, Lorin M. Hitt, Yili Hong and Shinyi Wu
Arizona State University (ASU) - Department of Information Systems, University of Pennsylvania - Operations & Information Management Department, University of Miami Herbert Business School and Arizona State University (ASU)
Downloads 526 (89,342)
Citation 3

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product type, search goods, experience goods, product differentiation, online product ratings, consumer reviews, data-driven approach

16.

Product Reviews and Competition in Markets for Repeat Purchase Products

Journal of Management Information Systems, Vol. 27, No. 4, pp. 9-42, 2011
Number of pages: 41 Posted: 03 Dec 2008 Last Revised: 23 Feb 2012
Xinxin Li, Lorin M. Hitt and Z. John Zhang
University of Connecticut - Department of Operations & Information Management, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Department of Marketing
Downloads 513 (92,137)
Citation 4

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online product reviews, review informativeness, repeat purchase products, installed customer base, price competition, game theoretic model

17.

Are All Spillovers Created Equal? A Network Perspective on IT Labor Movements

Number of pages: 35 Posted: 22 Nov 2014 Last Revised: 01 Mar 2015
Lynn Wu, Fujie Jin and Lorin M. Hitt
University of Pennsylvania - The Wharton School, Kelley School of Business, Indiana University and University of Pennsylvania - Operations & Information Management Department
Downloads 450 (107,807)
Citation 5

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Hiring Network, Productivity, Spillover, HR Analytics, Information Worker, Firm Productivity

18.

Measuring Information Technology Spillovers

Information Systems Research, Forthcoming
Number of pages: 34 Posted: 14 Oct 2008 Last Revised: 03 Sep 2014
Prasanna Tambe and Lorin M. Hitt
Wharton School, U. Pennsylvania and University of Pennsylvania - Operations & Information Management Department
Downloads 407 (121,228)
Citation 6

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IT spillovers, IT productivity, production function

19.

Information Technology, Workplace Organization and the Demand for Skilled Labor: Firm-Level Evidence

NBER Working Paper No. w7136
Number of pages: 47 Posted: 10 Jan 2000 Last Revised: 03 Jul 2022
Timothy Bresnahan, Timothy Bresnahan, Erik Brynjolfsson and Lorin M. Hitt
Stanford Graduate School of BusinessStanford University - Department of Economics, National Bureau of Economic Research (NBER) and University of Pennsylvania - Operations & Information Management Department
Downloads 361 (138,847)
Citation 173

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20.

Is Tom Cruise Threatened? An Empirical Study of the Impact of Product Variety on Demand Concentration

INSEAD Working Paper No. 2016/81/TOM/ACGRE
Number of pages: 39 Posted: 14 Dec 2012 Last Revised: 23 Nov 2016
Tom Tan, Serguei Netessine and Lorin M. Hitt
Southern Methodist University (SMU) - Information Technology and Operations Management Department (ITOM), University of Pennsylvania - The Wharton School and University of Pennsylvania - Operations & Information Management Department
Downloads 275 (185,097)
Citation 12

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Product Variety, Demand Concentration, Movie Rental, The Long Tail Effect, Product Rating

21.

Measuring Product Type with Dynamics of Online Product Review Variances: A Theoretical Model and the Empirical Applications

NET Institute Working Paper No. 14-03
Number of pages: 39 Posted: 09 Oct 2014
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 273 (186,451)
Citation 4

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product type, online product reviews, user-generated content, data-driven approach

22.

Now IT’s Personal: Offshoring and the Shifting Skill Composition of the US Information Technology Workforce

Management Science, 58(4), 2012, pp. 678-697.
Number of pages: 32 Posted: 12 May 2011 Last Revised: 10 Sep 2014
Prasanna Tambe and Lorin M. Hitt
Wharton School, U. Pennsylvania and University of Pennsylvania - Operations & Information Management Department
Downloads 243 (209,230)
Citation 7

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23.

Measuring Product Type With Dynamics of Online Product Review Variance

Implications for Research and Practice, Proceedings of the 33rd International Conference on Information Systems (ICIS), Orlando, FL, 2012
Number of pages: 18 Posted: 21 Aug 2012 Last Revised: 17 Mar 2013
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 233 (217,989)

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Online Product Reviews, Product Type, Law of Large Numbers, Information Content, Product Quality, Business Analytics

24.

Broadband Adoption and Content Consumption

Information Economics and Policy, Vol. 19, No. 3-4, 2007
Number of pages: 27 Posted: 28 Jul 2008 Last Revised: 03 Sep 2014
Lorin M. Hitt and Prasanna Tambe
University of Pennsylvania - Operations & Information Management Department and Wharton School, U. Pennsylvania
Downloads 224 (226,393)
Citation 1

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digital divide, broadband adoption, telecommunications policy, media, Internet

25.

Organizational Learning during IT Outsourcing: Evidence from EMR Implementations

Number of pages: 38 Posted: 30 Jan 2013
Ariel C. Avgar, Prasanna Tambe and Lorin M. Hitt
University of Illinois at Urbana-Champaign, School of Labor & Employment Relations and College of Medicine, Wharton School, U. Pennsylvania and University of Pennsylvania - Operations & Information Management Department
Downloads 207 (243,569)
Citation 1

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Electronic Medical Records, Healthcare IT, IT Adoption, Organizational Learning, Organizational Complements

26.

Losing Sight of the Forest for the Trees? Productive Capabilities and Gains from Trade as Drivers of Vertical Scope

LBS Digital Transformations Paper No. 2004/04
Number of pages: 36 Posted: 27 Sep 2004
Michael G. Jacobides and Lorin M. Hitt
London Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 207 (243,569)
Citation 18

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Productive Capabilities, Gains from Trade, Transaction Costs, Vertical Integration

27.

Does EMR Adoption by Nursing Homes Decrease Hospitalization Costs?

Number of pages: 38 Posted: 12 Jan 2021 Last Revised: 05 May 2021
Atiye Cansu Erol, Lorin M. Hitt and Prasanna Tambe
University of Pennsylvania, The Wharton School, University of Pennsylvania - Operations & Information Management Department and Wharton School, U. Pennsylvania
Downloads 181 (274,799)

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EMR, EHR, Electronic Medical Records, Health IT, HIT, Complementarities

28.

Technical Report: The Business Case for Healthcare Information Technology in Nursing Homes

Number of pages: 35 Posted: 26 Nov 2011
Lorin M. Hitt and Prasanna Tambe
University of Pennsylvania - Operations & Information Management Department and Wharton School, U. Pennsylvania
Downloads 125 (371,362)
Citation 1

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healthcare information technology, nursing homes, electronic medical records

29.

You Say, Firm says: An Empirical Study on Online Employer Brand and Firm Performance

Number of pages: 43 Posted: 11 Oct 2022
Lorin M. Hitt, Fujie Jin and Bowen Lou
University of Pennsylvania - Operations & Information Management Department, Kelley School of Business, Indiana University and University of Connecticut - Operations & Information Management Department
Downloads 69 (544,793)

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Employer brand, digital channels, job reviews, social media, complementarity, Tobin’s q

30.

Broadband Access and Content Consumption

TPRC 2006
Number of pages: 29 Posted: 12 Jul 2012
Lorin M. Hitt and Prasanna Tambe
University of Pennsylvania - Operations & Information Management Department and Wharton School, U. Pennsylvania
Downloads 50 (636,466)

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31.

Digital Capital and Superstar Firms

NBER Working Paper No. w28285
Number of pages: 60 Posted: 28 Dec 2020 Last Revised: 15 Apr 2023
Prasanna Tambe, Lorin M. Hitt, Daniel Rock and Erik Brynjolfsson
Wharton School, U. Pennsylvania, University of Pennsylvania - Operations & Information Management Department, University of Pennsylvania - Operations & Information Management Department and National Bureau of Economic Research (NBER)
Downloads 38 (709,472)
Citation 2

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32.

H-1B Visas, Offshoring, and the Wages of US Information Technology Workers

Posted: 15 Apr 2009 Last Revised: 10 Jun 2010
Prasanna Tambe and Lorin M. Hitt
Wharton School, U. Pennsylvania and University of Pennsylvania - Operations & Information Management Department

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IT Workers, Globalization, H-1B Visas, Offshoring, Immigration, Job Displacement, Labor Shortage, Skills

33.

The Extroverted Firm: How External Information Practices Affect Innovation and Productivity

Management Science, 58(5), 2012, 843-859. 2012
Posted: 23 Nov 2008 Last Revised: 19 Jan 2014
Prasanna Tambe, Lorin M. Hitt and Erik Brynjolfsson
Wharton School, U. Pennsylvania, University of Pennsylvania - Operations & Information Management Department and National Bureau of Economic Research (NBER)

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: Information Technology, Productivity, Organizational Practices, External Focus, Complementarities, High Performance Work Practices, Product Development, High-Tech Clusters

34.

The Effect of IT Capital on Hospital Efficiency

iHEA 2007 6th World Congress: Explorations in Health Economics Paper
Posted: 28 Jun 2007
Michael Gene Housman, Lorin M. Hitt, Kinga Z. Elo and Nicolas Beard
University of Pennsylvania - Health Care Systems Department, University of Pennsylvania - Operations & Information Management Department, PriceWaterhouseCoopers LLP - New York Office and affiliation not provided to SSRN

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health information technology, administrative applications, clinical applications

35.

Impacts of E-Commerce and Enhanced Information Endowments on Financial Services: A Quantitative Analysis of Transparency, Differential Pricing, and Disintermediation

Posted: 08 Mar 2003
Eric Clemons, Lorin M. Hitt, Bin Gu, Matt E. Thatcher and Bruce W. Weber
University of Pennsylvania - Operations & Information Management Department, University of Pennsylvania - Operations & Information Management Department, Boston University - Questrom School of Business, University of Arizona - Department of Management Information Systems and City University of New York (CUNY) - Baruch College

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Net-based financial services, transparency, pricing, bypass and disintermediation