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Lorin M. Hitt

University of Pennsylvania - Operations & Information Management Department

Zhang Jindong Professor

571 Jon M. Huntsman Hall

Philadelphia, PA 19104

United States

  • University of Pennsylvania - Operations & Information Management Department

    • Email
    • Tel: 215-898-7730
    • Fax: 215-898-3664
SCHOLARLY PAPERS

29

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CITATIONS
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461

Scholarly Papers (29)

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1.

Strength in Numbers: How Does Data-Driven Decisionmaking Affect Firm Performance?

Number of pages: 33 Posted: 24 Apr 2011 Last Revised: 12 Dec 2011
Erik Brynjolfsson, Lorin M. Hitt and Heekyung Hellen Kim
Massachusetts Institute of Technology (MIT) - Sloan School of Management, University of Pennsylvania - Operations & Information Management Department and MIT - Sloan School of Management
Downloads 11,630 (134)
Citation 2

Abstract:

Data, Productivity, Data-driven Decion-making, Information Technology

2.

Computing Productivity: Firm-Level Evidence

MIT Sloan Working Paper No. 4210-01
Number of pages: 43 Posted: 08 Oct 2003
Erik Brynjolfsson and Lorin M. Hitt
Massachusetts Institute of Technology (MIT) - Sloan School of Management and University of Pennsylvania - Operations & Information Management Department
Downloads 5,833 (780)
Citation 100

Abstract:

3.

How Offshoring Affects IT Workers

Communications of the ACM, Vol. 53, No. 10, pp. 62-70, 2010
Number of pages: 21 Posted: 26 Aug 2008 Last Revised: 18 Oct 2010
Prasanna Tambe and Lorin M. Hitt
New York University (NYU) - Leonard N. Stern School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 738 (24,785)
Citation 1

Abstract:

offshoring, IT workers, turnover, skills, globalization

4.

Price Effects in Online Product Reviews: An Analytical Model and Empirical Analysis

MIS Quarterly, Vol. 34, No. 4, pp. 809-831
Number of pages: 53 Posted: 12 Oct 2008 Last Revised: 05 Aug 2014
Xinxin Li and Lorin M. Hitt
University of Connecticut - School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 695 (21,245)
Citation 4

Abstract:

online product reviews, review bias, price effects, empirical analysis, optimal pricing

5.

Does Online Product Information Increase Consumer Demand? An Empirical Investigation

Number of pages: 31 Posted: 10 Mar 2004
Bin Gu, Lorin M. Hitt and Eric Clemons
Arizona State University (ASU) - Department of Information Systems, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - Operations & Information Management Department
Downloads 691 (27,946)

Abstract:

Product information, electronic commerce, consumer demand, target marketing

6.

The Productivity of Information Technology Investments: New Evidence from IT Labor Data

Information Systems Research, 23(3-1), 599-617, 2012.
Number of pages: 41 Posted: 28 Jul 2008 Last Revised: 30 Aug 2014
Prasanna Tambe and Lorin M. Hitt
New York University (NYU) - Leonard N. Stern School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 677 (24,132)
Citation 8

Abstract:

Information Technologies, Production Function, IT Workers, Productivity

7.

Self Selection and Information Role of Online Product Reviews

Information Systems Research, Vol. 19, No. 4, pp. 456-474, 2008
Number of pages: 38 Posted: 23 Oct 2007 Last Revised: 03 Aug 2014
Xinxin Li and Lorin M. Hitt
University of Connecticut - School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 631 (26,282)
Citation 29

Abstract:

online product reviews, self selection, consumer heterogeneity, herding

8.

Job Hopping, Information Technology Spillovers, and Productivity Growth

Management Science, Forthcoming
Number of pages: 32 Posted: 18 Nov 2008 Last Revised: 25 Feb 2015
Prasanna Tambe and Lorin M. Hitt
New York University (NYU) - Leonard N. Stern School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 527 (32,525)
Citation 2

Abstract:

IT spillovers, knowledge spillovers, job-hopping, industry clusters, agglomeration, IT externalities, IT productivity, high-tech clusters, IT workforce

9.

Product Reviews and Competition in Markets for Repeat Purchase Products

Journal of Management Information Systems, Vol. 27, No. 4, pp. 9-42, 2011
Number of pages: 41 Posted: 03 Dec 2008 Last Revised: 23 Feb 2012
Xinxin Li, Lorin M. Hitt and Z. John Zhang
University of Connecticut - School of Business, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Department of Marketing
Downloads 398 (52,730)

Abstract:

online product reviews, review informativeness, repeat purchase products, installed customer base, price competition, game theoretic model

10.

Measuring Information Technology Spillovers

Information Systems Research, Forthcoming
Number of pages: 34 Posted: 14 Oct 2008 Last Revised: 03 Sep 2014
Prasanna Tambe and Lorin M. Hitt
New York University (NYU) - Leonard N. Stern School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 281 (70,809)
Citation 1

Abstract:

IT spillovers, IT productivity, production function

11.

The Impact of E-Visits on Visit Frequencies and Patient Health: Evidence from Primary Care

Downloads 234 (106,219)

The Impact of E-Visits on Visit Frequencies and Patient Health: Evidence from Primary Care

Number of pages: 34 Posted: 05 Dec 2013 Last Revised: 27 Apr 2017
Hessam Bavafa, Lorin M. Hitt and Christian Terwiesch
University of Wisconsin-Madison, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - Operations & Information Management Department
Downloads 232 (106,703)

Abstract:

health care operations, health information technology, secure messaging, e-visits, patient portals

The Impact of E-Visits on Visit Frequencies and Patient Health: Evidence from Primary Care

Number of pages: 34 Posted: 05 Dec 2013
Hessam Bavafa, Lorin M. Hitt and Christian Terwiesch
University of Wisconsin-Madison, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - Operations & Information Management Department
Downloads 2 (554,189)

Abstract:

health care operations, health information technology, secure messaging, e-visits, patient portals

12.

Information Technology, Workplace Organization and the Demand for Skilled Labor: Firm-Level Evidence

NBER Working Paper No. w7136
Number of pages: 47 Posted: 10 Jan 2000
Timothy Bresnahan, Erik Brynjolfsson and Lorin M. Hitt
Stanford University - Department of Economics, Massachusetts Institute of Technology (MIT) - Sloan School of Management and University of Pennsylvania - Operations & Information Management Department
Downloads 234 (90,300)
Citation 279

Abstract:

13.

Measuring Product Type with Dynamics of Online Review Variances: A Theoretical Model and the Empirical Applications

NET Institute Working Paper 14-03
Number of pages: 41 Posted: 10 Apr 2014 Last Revised: 31 Dec 2016
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
Arizona State University (ASU) - W.P. Carey School of Business, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 170 (107,159)

Abstract:

Online Product Reviews, Product Type, Product Quality, Consumer Preference, User Generated Content

14.

Broadband Adoption and Content Consumption

Information Economics and Policy, Vol. 19, No. 3-4, 2007
Number of pages: 27 Posted: 28 Jul 2008 Last Revised: 03 Sep 2014
Lorin M. Hitt and Prasanna Tambe
University of Pennsylvania - Operations & Information Management Department and New York University (NYU) - Leonard N. Stern School of Business
Downloads 170 (133,188)
Citation 7

Abstract:

digital divide, broadband adoption, telecommunications policy, media, Internet

15.

Now IT’s Personal: Offshoring and the Shifting Skill Composition of the US Information Technology Workforce

Management Science, 58(4), 2012, pp. 678-697.
Number of pages: 32 Posted: 12 May 2011 Last Revised: 10 Sep 2014
Prasanna Tambe and Lorin M. Hitt
New York University (NYU) - Leonard N. Stern School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 162 (128,021)
Citation 1

Abstract:

16.

Losing Sight of the Forest for the Trees? Productive Capabilities and Gains From Trade as Drivers of Vertical Scope

LBS Digital Transformations Paper No. 2004/04
Number of pages: 36 Posted: 27 Sep 2004
Michael G. Jacobides and Lorin M. Hitt
London Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 162 (144,552)
Citation 21

Abstract:

Productive Capabilities, Gains from Trade, Transaction Costs, Vertical Integration

17.

Measuring Product Type With Dynamics of Online Product Review Variance

Implications for Research and Practice, Proceedings of the 33rd International Conference on Information Systems (ICIS), Orlando, FL, 2012
Number of pages: 18 Posted: 21 Aug 2012 Last Revised: 17 Mar 2013
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
Arizona State University (ASU) - W.P. Carey School of Business, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 154 (152,428)

Abstract:

Online Product Reviews, Product Type, Law of Large Numbers, Information Content, Product Quality, Business Analytics

18.

Organizational Learning during IT Outsourcing: Evidence from EMR Implementations

Number of pages: 38 Posted: 30 Jan 2013
Ariel C. Avgar, Prasanna Tambe and Lorin M. Hitt
University of Illinois at Urbana-Champaign, School of Labor & Employment Relations and College of Medicine, New York University (NYU) - Leonard N. Stern School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 135 (155,762)

Abstract:

Electronic Medical Records, Healthcare IT, IT Adoption, Organizational Learning, Organizational Complements

19.

Is Tom Cruise Threatened? An Empirical Study of the Impact of Product Variety on Demand Concentration

INSEAD Working Paper No. 2016/81/TOM/ACGRE
Number of pages: 39 Posted: 14 Dec 2012 Last Revised: 23 Nov 2016
Tom Tan, Serguei Netessine and Lorin M. Hitt
Southern Methodist University (SMU) - Information Technology and Operations Management Department (ITOM), INSEAD and University of Pennsylvania - Operations & Information Management Department
Downloads 96 (147,598)

Abstract:

Product Variety, Demand Concentration, Movie Rental, The Long Tail Effect, Product Rating

20.

Are All Spillovers Created Equal? A Network Perspective on IT Labor Movements

Number of pages: 35 Posted: 22 Nov 2014 Last Revised: 01 Mar 2015
Lynn Wu, Fujie Jin and Lorin M. Hitt
University of Pennsylvania - The Wharton School, Kelley School of Business, Indiana University and University of Pennsylvania - Operations & Information Management Department
Downloads 95 (98,722)

Abstract:

Hiring Network, Productivity, Spillover, HR Analytics, Information Worker, Firm Productivity

21.

Technical Report: The Business Case for Healthcare Information Technology in Nursing Homes

Number of pages: 35 Posted: 26 Nov 2011
Lorin M. Hitt and Prasanna Tambe
University of Pennsylvania - Operations & Information Management Department and New York University (NYU) - Leonard N. Stern School of Business
Downloads 79 (234,381)

Abstract:

healthcare information technology, nursing homes, electronic medical records

22.

Measuring Product Type with Dynamics of Online Product Review Variances: A Theoretical Model and the Empirical Applications

NET Institute Working Paper No. 14-03
Number of pages: 39 Posted: 09 Oct 2014
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
Arizona State University (ASU) - W.P. Carey School of Business, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 63 (186,762)

Abstract:

product type, online product reviews, user-generated content, data-driven approach

23.

Broadband Access and Content Consumption

TPRC 2006
Number of pages: 29 Posted: 12 Jul 2012
Lorin M. Hitt and Prasanna Tambe
University of Pennsylvania - Operations & Information Management Department and New York University (NYU) - Leonard N. Stern School of Business
Downloads 8 (489,513)
Citation 6

Abstract:

24.

Data Analytics Skills and the Corporate Value of Social Media

Kelley School of Business Research Paper No. 16-61
Number of pages: 38 Posted: 22 Aug 2016
Lorin M. Hitt, Fujie Jin and Lynn Wu
University of Pennsylvania - Operations & Information Management Department, Kelley School of Business, Indiana University and University of Pennsylvania - The Wharton School
Downloads 0 (60,785)

Abstract:

Social Media, Data Analytics, Skills, Market Value, Complementarities

25.

Data Analytics Skills, Innovation and Firm Productivity

The Wharton School Research Paper No. 86
Number of pages: 41 Posted: 08 Mar 2016 Last Revised: 01 Mar 2017
Lynn Wu, Lorin M. Hitt and Bowen Lou
University of Pennsylvania - The Wharton School, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School
Downloads 0 (99,138)

Abstract:

26.

H-1B Visas, Offshoring, and the Wages of US Information Technology Workers

Posted: 15 Apr 2009 Last Revised: 10 Jun 2010
Prasanna Tambe and Lorin M. Hitt
New York University (NYU) - Leonard N. Stern School of Business and University of Pennsylvania - Operations & Information Management Department

Abstract:

IT Workers, Globalization, H-1B Visas, Offshoring, Immigration, Job Displacement, Labor Shortage, Skills

27.

The Extroverted Firm: How External Information Practices Affect Innovation and Productivity

Management Science, 58(5), 2012, 843-859. 2012
Posted: 23 Nov 2008 Last Revised: 19 Jan 2014
Prasanna Tambe, Lorin M. Hitt and Erik Brynjolfsson
New York University (NYU) - Leonard N. Stern School of Business, University of Pennsylvania - Operations & Information Management Department and Massachusetts Institute of Technology (MIT) - Sloan School of Management

Abstract:

: Information Technology, Productivity, Organizational Practices, External Focus, Complementarities, High Performance Work Practices, Product Development, High-Tech Clusters

28.

The Effect of IT Capital on Hospital Efficiency

iHEA 2007 6th World Congress: Explorations in Health Economics Paper
Posted: 28 Jun 2007
Michael Gene Housman, Lorin M. Hitt, Kinga Z. Elo and Nicolas Beard
University of Pennsylvania - Health Care Systems Department, University of Pennsylvania - Operations & Information Management Department, PriceWaterhouseCoopers LLP - New York Office and affiliation not provided to SSRN

Abstract:

health information technology, administrative applications, clinical applications

29.

Impacts of e-Commerce and Enhanced Information Endowments on Financial Services: A Quantitative Analysis of Transparency, Differential Pricing, and Disintermediation

Journal of Financial Services Research, Vol. 22, No. 1 & 2, August/October 2002
Posted: 08 Mar 2003
Eric Clemons, Lorin M. Hitt, Bin Gu, Matt E. Thatcher and Bruce W. Weber
University of Pennsylvania - Operations & Information Management Department, University of Pennsylvania - Operations & Information Management Department, Arizona State University (ASU) - Department of Information Systems, University of Arizona - Department of Management Information Systems and City University of New York (CUNY) - Baruch College

Abstract:

Net-based financial services, transparency, pricing, bypass and disintermediation

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