Ashlee Humphreys

Northwestern University - Medill School of Journalism

Evanston, IL

United States

SCHOLARLY PAPERS

1

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3

Scholarly Papers (1)

1.

Consumer Perceptions of Service Constellations: Implications for Service Innovation

Journal of Service Management (2013), Volume 24, Issue 3, pp. 314-329
Number of pages: 33 Posted: 01 Apr 2013 Last Revised: 06 Jun 2013
Radboud University Nijmegen - Institute for Management Research, Delft University of Technology, Radboud University Nijmegen - Institute for Management Research, Radboud University Nijmegen - Institute for Management Research, Northwestern University - Medill School of Journalism, University of Muenster and University of Groningen - Department of Marketing & Marketing Research
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Abstract:

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service innovation, service constellations, service systems, ecosystems