Viswanath Venkatesh

Virginia Polytechnic Institute and State University - Pamplin College of Business

Eminent Scholar and Verizon Chair of Business Information Technology

VA

United States

http://vvenkatesh.com

SCHOLARLY PAPERS

114

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77

Scholarly Papers (114)

1.

Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology

MIS Quarterly, Vol. 36, No. 1, pp. 157-178, 2012
Number of pages: 43 Posted: 10 Feb 2012
Viswanath Venkatesh, James Y.L. Thong and Xin Xu
Virginia Polytechnic Institute and State University - Pamplin College of Business, HKUST Business School and Hong Kong Polytechnic University
Downloads 17,742 (247)
Citation 43

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Unified theory of acceptance and use of technology (UTAUT), UTAUT2, habit, hedonic motivation, price value, mobile Internet, consumer, technology adoption

2.

Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead

Journal of the Association for Information Systems, Vol. 17, No. 5 (2016), pp. 328–376.
Number of pages: 49 Posted: 25 Jun 2016 Last Revised: 06 Oct 2021
Viswanath Venkatesh, James Y.L. Thong and Xin Xu
Virginia Polytechnic Institute and State University - Pamplin College of Business, HKUST Business School and Hong Kong Polytechnic University
Downloads 6,653 (1,484)
Citation 16

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Theory evaluation, technology acceptance and use, unified theory of acceptance and use of technology (UTAUT), research context, literature review, multi-level framework

3.

Modeling Citizen Satisfaction with Mandatory Adoption of an E-Government Technology

Journal of the Association for Information Systems, Vol. 11, No. 10, pp. 519-549, 2010
Number of pages: 31 Posted: 26 Dec 2011
ESSEC Business School, HKUST Business School, Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arizona - Department of Management Information Systems, University of Utah - Department of Operations and Information Systems and Hong Kong University of Science and Technology
Downloads 1,516 (17,233)
Citation 4

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technology adoption, mandatory adoption, electronic government, new product launch, citizen satisfaction, smart card, UTAUT

4.

Children's Internet Addiction, Family-to-Work Conflict, and Job Outcomes: A Study of Parent-Child Dyads

MIS Quarterly, Vol. 43, No. 3 (2019), pp. 903-927.
Number of pages: 45 Posted: 24 Sep 2019 Last Revised: 06 Oct 2021
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arkansas, ESSEC Business School, HKUST Business School and University of Utah - Department of Operations and Information Systems
Downloads 1,313 (21,369)
Citation 1

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family-to-work conflict, Internet addiction, parent-child attachment, parent-child dyads, job satisfaction, organizational commitment, work exhaustion, dark side of IT

5.

User Acceptance of Information Technology: Toward a Unified View

MIS Quarterly, Vol. 27, No. 3, pp. 425-478, 2003
Number of pages: 55 Posted: 22 Apr 2019 Last Revised: 28 Aug 2020
Viswanath Venkatesh, Michael G. Morris, Gordon B. Davis and Fred D. Davis
Virginia Polytechnic Institute and State University - Pamplin College of Business, Air Force Institute of Technology, University of Minnesota - Twin Cities - Carlson School of Management and University of Arkansas
Downloads 1,167 (25,488)
Citation 383

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6.

Meta-Analysis of the Unified Theory of Acceptance and Use of Technology (UTAUT): Challenging its Validity and Charting a Research Agenda in the Red Ocean

Journal of the Association for Information Systems, Forthcoming
Number of pages: 128 Posted: 07 May 2021
Markus Blut, Alain Chong, Zayayd Tsiga and Viswanath Venkatesh
Durham University, Independent, Nottingham University Business School and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 423 (96,602)

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UTAUT, meta-analysis, random effects meta-analysis, meta-structural equation modeling, moderator analysis, research agenda

7.

User Compensation as a Data Breach Recovery Action: An Investigation of the Sony PlayStation Network Breach

MIS Quarterly, Vol. 41, No. 3, pp. 703-727, 2017
Number of pages: 42 Posted: 16 Oct 2020
Sigi Goode, Hartmut Hoehle, Viswanath Venkatesh and Sue A. Brown
Australian National University (ANU) - College of Business and Economics, University of Arkansas - Department of Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Arizona - Department of Management Information Systems
Downloads 362 (115,376)

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Data Breach, Security, Service Recovery, Compensation, Sony

8.

The Rise of Human Machines: How Cognitive Computing Systems Challenge Assumptions of User-System Interaction

Journal of the Association for Information Systems, Vol. 21, No. 2, pp. 460-482, 2020
Number of pages: 43 Posted: 14 Jan 2021
Sebastian Schuetz and Viswanath Venkatesh
City University of Hong Kong (CityU) - Department of Information Systems and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 346 (121,244)
Citation 1

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Cognitive Computing Systems (CCS), Intelligent Agents (IA), Artificial Intelligence (AI), Expert Systems (ES), Assumptions, Research Agenda

9.

ICT for Development in Rural India: A Longitudinal Study of Women’s Health Outcomes

MIS Quarterly, Vol. 44, No. 2, pp. 605-629, June 2020, HKUST Business School Research Paper No. 2020-008
Number of pages: 56 Posted: 14 Jan 2021 Last Revised: 11 Jun 2021
Viswanath Venkatesh, Tracy Sykes and Xiaojun Zhang
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arkansas and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 315 (133,926)

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Information and communication technology, ICT for development, women’s health outcomes

10.

Guidelines for Conducting Mixed-methods Research: An Extension and Illustration

Venkatesh, V., Brown, S.A., and Sullivan, Y.W. 'Guidelines for Conducting Mixed-methods Research: An Extension and Illustration,' Journal of the AIS (17:7), 2016, 435-495. https://doi.org/10.17705/1jais.00433
Number of pages: 77 Posted: 28 Jan 2022
Viswanath Venkatesh, Sue A. Brown and Yulia Sullivan
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arizona - Department of Management Information Systems and Binghamton University
Downloads 221 (190,762)

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mixed methods research, meta-inferences, research design, qualitative, quantitative

11.

Effects of ICT Service Innovation and Complementary Strategies on Brand Equity and Customer Loyalty in a Consumer Technology Market

Information Systems Research, Vol. 25, No. 4 (2014), pp. 710-729
Number of pages: 25 Posted: 08 Jan 2015 Last Revised: 12 Oct 2021
Xin Xu, James Y.L. Thong and Viswanath Venkatesh
Hong Kong Polytechnic University, HKUST Business School and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 215 (195,844)
Citation 4

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ICT service innovation, ICT service management, service leadership, technology leadership, customization, personalization, brand equity, customer loyalty, strategy complementarity, mobile data services

12.

Dead or Alive? The Development, Trajectory and Future of Technology Adoption Research

Venkatesh, V., Davis, F.D., and Morris, M.G. “Dead or Alive? The Development, Trajectory and Future of Technology Adoption Research,” Journal of the AIS (8:4), 2007, 267-286. https://doi.org/10.17705/1jais.00120
Number of pages: 45 Posted: 16 Oct 2020 Last Revised: 09 Nov 2021
Viswanath Venkatesh, Fred Davis and Michael G. Morris
Virginia Polytechnic Institute and State University - Pamplin College of Business, Independent and Air Force Institute of Technology
Downloads 173 (237,528)
Citation 1

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13.

ICT-enabled Refugee Integration: A Research Agenda

Communications of the AIS, Vol. 44, No. 1, pp. 874-891, 2019
Number of pages: 19 Posted: 14 Jan 2021
affiliation not provided to SSRN, Technische Universtität München, affiliation not provided to SSRN, affiliation not provided to SSRN, University of Potsdam, affiliation not provided to SSRN, Copenhagen Business School, Manchester Metropolitan University and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 166 (245,946)

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ICT, refugees, social inclusion, integration

14.

Why Don't Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior

MIS Quarterly, Vol. 24, No. 1, pp. 115-139, 2000
Number of pages: 25 Posted: 15 Oct 2020
Viswanath Venkatesh and Michael G. Morris
Virginia Polytechnic Institute and State University - Pamplin College of Business and Air Force Institute of Technology
Downloads 160 (253,735)
Citation 10

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user acceptance, adoption, technology acceptance model, social influences, gender differences

15.

Managing Citizens’ Uncertainty in E-Government Services: The Mediating and Moderating Roles of Transparency and Trust

Information Systems Research, Vol. 27, No. 1 (2016), pp. 87-111.
Number of pages: 26 Posted: 02 Apr 2016 Last Revised: 06 Oct 2021
Viswanath Venkatesh, James Y.L. Thong, Frank K. Y. Chan and Paul J. H. Hu
Virginia Polytechnic Institute and State University - Pamplin College of Business, HKUST Business School, ESSEC Business School and University of Utah - Department of Operations and Information Systems
Downloads 151 (265,928)
Citation 7

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e-services, electronic government, uncertainty reduction, transparency, trust, technology adoption, citizen satisfaction, public management

16.

A Nomological Network of Knowledge Management System Use: Antecedents and Consequences

MIS Quarterly, Vol. 41, No. 4, pp. 1275-1306, 2017
Number of pages: 32 Posted: 15 Oct 2020
Xiaojun Zhang and Viswanath Venkatesh
Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 129 (300,614)
Citation 3

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KMS Implementation, KMS Design Features, Help-Seeking Ties, Help-Providing Ties, Job Performance, Job Satisfaction

17.

Extending the Two-Stage Information Systems Continuance Model: Incorporating UTAUT Predictors and the Role of Context

Information Systems Journal, Vol. 21, No. 6, pp. 527–555, 2011
Number of pages: 29 Posted: 26 Dec 2011
Virginia Polytechnic Institute and State University - Pamplin College of Business, HKUST Business School, ESSEC Business School, University of Utah - Department of Operations and Information Systems and University of Arizona - Department of Management Information Systems
Downloads 117 (322,643)
Citation 3

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expectation-confirmation theory, two-stage model of IS continuance, unified theory of acceptance and use of technology (UTAUT), e-government, technology adoption, technology acceptance model

18.

The Internet of Things (IoT): A Research Agenda for Information Systems

Communications of the Association for Information Systems, 47, 2020
Number of pages: 39 Posted: 18 May 2021
Abayomi Baiyere, Heikki Topi, Viswanath Venkatesh and Brian Donnellan
University of Turku - Department of Digitalization, Bentley University, Virginia Polytechnic Institute and State University - Pamplin College of Business and National University of Ireland, Maynooth (NUI Maynooth)
Downloads 114 (328,618)
Citation 1

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Internet of Things, Research Agenda, Digital Innovations, IS Impact

19.

Service Design and Citizen Satisfaction with E-Government Services: A Multidimensional Perspective

Public Administration Review, Vol. 81, No. 5, 2021, pp. 874-894. https://doi.org/10.1111/puar.13308
Number of pages: 22 Posted: 29 Dec 2020 Last Revised: 07 Oct 2021
Frank K. Y. Chan, James Y.L. Thong, Sue A. Brown and Viswanath Venkatesh
ESSEC Business School, HKUST Business School, University of Arizona - Department of Management Information Systems and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 105 (347,525)

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service design, citizen satisfaction, e-government, service quality

20.

Design and Evaluation of Auto-ID Enabled Shopping Assistance Artifacts in Customers’ Mobile Phones: Two Retail Store Laboratory Experiments

MIS Quarterly, Vol. 41, No. 1, pp. 83-117, 2017
Number of pages: 32 Posted: 15 Oct 2020
Viswanath Venkatesh, John Aloysius, Hartmut Hoehle and Scot Burton
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arkansas - Department of Supply Chain Management, University of Arkansas - Department of Information Systems and University of Arkansas - Sam M. Walton College of Business
Downloads 105 (347,525)
Citation 3

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Auto-ID Technologies, RFID, Product Reviews, Technology Adoption

21.

Consumer Acceptance of Personal Information and Communication Technology Services

IEEE Transactions on Engineering Management, Vol. 58, No. 4, pp. 613-625, 2011
Number of pages: 13 Posted: 26 Dec 2011
James Y.L. Thong, Viswanath Venkatesh, Xin Xu, SeJoon Hong and Kar Yan Tam
HKUST Business School, Virginia Polytechnic Institute and State University - Pamplin College of Business, Hong Kong Polytechnic University, Korea University and Hong Kong University of Science and Technology
Downloads 97 (366,011)
Citation 5

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consumer acceptance, digital service management, mobile data services (MDS), personal information and communication technology (ICT) services, technology adoption, unified theory of acceptance and use of technology (UTAUT)

22.

Designing E-Government Services: Key Service Attributes and Citizens’ Preference Structures

Journal of Operations Management, Vol. 30, Nos. 1-2, pp. 116-133, 2012
Number of pages: 44 Posted: 23 Feb 2012 Last Revised: 07 Oct 2021
Viswanath Venkatesh, Frank K. Y. Chan and James Y.L. Thong
Virginia Polytechnic Institute and State University - Pamplin College of Business, ESSEC Business School and HKUST Business School
Downloads 93 (375,837)
Citation 5

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IT service management and design, technology-based self-services, public management, service attributes, web survey, conjoint experiment, e-government

23.

Blockchain, Adoption, and Financial Inclusion in India: Research Opportunities

Schuetz, S.W. and Venkatesh, V. “Blockchain, Adoption, and Financial Inclusion in India: Research Opportunities,” International Journal of Information Management (52), 2020, 101936. https://doi.org/10.1016/j.ijinfomgt.2019.04.009
Number of pages: 22 Posted: 18 Nov 2021
Sebastian Schuetz and Viswanath Venkatesh
City University of Hong Kong (CityU) - Department of Information Systems and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 86 (394,315)

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Blockchain, adoption, financial inclusion, India, research opportunities

24.

Explaining Post-Implementation Employee System Use and Job Performance: Impacts of the Content and Source of Social Network Ties

MIS Quarterly, Vol. 41, No. 3, pp. 917-936, 2017
Number of pages: 28 Posted: 15 Oct 2020
Tracy Sykes and Viswanath Venkatesh
University of Arkansas and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 84 (399,789)
Citation 4

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Enterprise Systems, ERP, Job Outcomes, Advice Networks, Friendship Networks

25.

Networks, Technology, and Entrepreneurship: A Field Quasi-Experiment among Women in Rural India

Academy of Management Journal, Vol. 60, No. 5, pp. 1709-1740, 2017
Number of pages: 70 Posted: 14 Jan 2021
Virginia Polytechnic Institute and State University - Pamplin College of Business, affiliation not provided to SSRN, University of Arkansas, affiliation not provided to SSRN and Southern Illinois University
Downloads 76 (423,554)
Citation 3

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26.

Person-organization and Person-job Fit Perceptions of New Employees: Work Outcomes and Gender Differences

MIS Quarterly, Vol. 41, No. 2, pp. 525-558, 2017
Number of pages: 54 Posted: 16 Oct 2020
Viswanath Venkatesh, Jaime Windeler, Kathryn M. Bartol and Ian Williamson
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Cincinnati - Department of Information Systems, University of Maryland - Robert H. Smith School of Business and University of Melbourne - Melbourne Business School
Downloads 70 (442,856)

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work outcomes, gender differences, cross-temporal validity, person–organization, person–job fit

27.

A Risk Mitigation Framework for Information Technology Projects: A Cultural Contingency Perspective

Journal of Management Information Systems, Vol. 36, No. 1 (2019), pp. 120-157
Number of pages: 47 Posted: 18 Apr 2019 Last Revised: 22 Nov 2021
Georgia State University, Virginia Polytechnic Institute and State University - Pamplin College of Business, HKUST Business School and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 64 (463,692)
Citation 1

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IT projects, technical risk, team processes, cultural contingency theory, risk mitigation, project management, project risk, team culture

28.

Combating COVID-19Fake News on Social Media through Fact Checking: Antecedents and Consequences

Schuetz, S.W., Sykes, T.A., and Venkatesh, V. “Combating COVID-19 Fake News on Social Media through Fact Checking: Antecedents and Consequences,” European Journal of Information Systems (30:4), 2021,376-388. https://doi.org/10.1080/0960085X.2021.1895682
Number of pages: 32 Posted: 02 Nov 2021
Sebastian Schuetz, Tracy Sykes and Viswanath Venkatesh
City University of Hong Kong (CityU) - Department of Information Systems, University of Arkansas and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 62 (471,107)

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fake news, social media, fact checking, awareness, active use, passive use, homophily, COVID-19, echo chamber

29.

How Agile Software Development Methods Reduce Work Exhaustion: Insights on Role Perceptions and Organizational Skills

Venkatesh, V., Thong, J.Y.L., Chan, F.K.Y., Hoehle, H., and Spohrer, K. "How agile software development methods reduce work exhaustion: Insights on role perceptions and organizational skills," Information Systems Journal, 30, 4 (2020), pp. 733-761.
Number of pages: 29 Posted: 02 Jul 2020 Last Revised: 06 Oct 2021
Virginia Polytechnic Institute and State University - Pamplin College of Business, HKUST Business School, ESSEC Business School, University of Arkansas - Department of Information Systems and affiliation not provided to SSRN
Downloads 52 (510,776)

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Agile methods, systems development, XP, job demand-control model, role conflict, role ambiguity, work exhaustion, organizational skills, random coefficient modeling

30.

Adoption and Use of AI Tools: A Research Agenda Grounded in UTAUT

Venkatesh, V. “Adoption and Use of AI Tools: A Research Agenda Grounded in UTAUT,” Annals of Operations Research, forthcoming. https://doi.org/10.1007/s10479-020-03918-9
Number of pages: 21 Posted: 18 Nov 2021
Viswanath Venkatesh
Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 51 (515,042)

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AI tools, UTAUT, employee adoption, technology use

31.

Mobile Application Usability: Conceptualization and Instrument Development

Hoehle, H. and Venkatesh, V. “Mobile Application Usability: Conceptualization and Instrument Development,” MIS Quarterly (39:2), 2015, 435-472. https://doi.org/10.25300/MISQ/2015/39.2.08
Number of pages: 88 Posted: 18 Nov 2021
Hartmut Hoehle and Viswanath Venkatesh
University of Arkansas - Department of Information Systems and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 50 (519,467)

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usability, mobile applications, survey instrument development, continued use, mobile application loyalty, mobility

32.

A Longitudinal Investigation of Personal Computers in Homes: Adoption Determinants and Emerging Challenges

MIS Quarterly, Vol. 25, No. 1, pp. 71-102, 2001
Number of pages: 32 Posted: 16 Oct 2020
Viswanath Venkatesh and Sue A. Brown
Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Arizona - Department of Management Information Systems
Downloads 48 (528,436)
Citation 2

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theory of planned behavior, adoption, household, intention, behavior

33.

A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies

Management Science (46:2), 2000, 186-204
Number of pages: 42 Posted: 20 Apr 2022
Viswanath Venkatesh and Fred Davis
Virginia Polytechnic Institute and State University - Pamplin College of Business and Independent
Downloads 47 (532,894)

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34.

Creation of Favorable User Perceptions: Exploring the Role of Intrinsic Motivation

MIS Quarterly, Vol. 23, No. 2, pp. 239-260, 1999
Number of pages: 22 Posted: 15 Oct 2020
Viswanath Venkatesh
Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 45 (542,197)
Citation 6

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User Acceptance, Adoption, Training, Motivation, Technology Acceptance Model

35.

Effects of Customer Compensation on Justice Perceptions: A Longitudinal Study of Target’s Data Breach

Hoehle, H., Venkatesh, V., Tepper, B., Brown, S.A., and Kude, T.C. “Effects of Customer Compensation on Justice Perceptions: A Longitudinal Study of Target’s Data Breach,” MIS Quarterly, Forthcoming.
Number of pages: 66 Posted: 17 Dec 2021
University of Arkansas - Department of Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arizona - Department of Management Information Systems, Ohio State University (OSU) - Department of Management Sciences and University of Mannheim
Downloads 43 (551,880)

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Data security breach, compensation, justice, Target

36.

Hype or Help? A Longitudinal Field Study of Virtual World Use for Team Collaboration

Journal of the Association for Information Systems, Vol. 13, No. 10, pp. 735-771, 2012
Number of pages: 37 Posted: 16 Oct 2020
Viswanath Venkatesh and Jaime Windeler
Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Cincinnati - Department of Information Systems
Downloads 39 (572,140)

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virtual worlds, team collaboration, cohesion, personality, disposition, computer self-efficacy, personal innovativeness in IT, computer playfulness

37.

How Does an Enterprise System Implementation Change Interpersonal Relationships in Organizations

Bala, H., Venkatesh, V., Ganster, D.C. and Rai, A., How Does an Enterprise System Implementation Change Interpersonal Relationships in Organizations. Industrial Management & Data Systems, Forthcoming, Kelley School of Business Research Paper No. 2021-27
Number of pages: 40 Posted: 24 May 2021
Hillol Bala, Viswanath Venkatesh, Daniel C. Ganster and Arun Rai
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Virginia Polytechnic Institute and State University - Pamplin College of Business, Colorado State University, Fort Collins - Department of Management and Georgia State University - J. Mack Robinson College of Business
Downloads 38 (577,245)

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enterprise systems, work process, process characteristics, latent growth modeling, coworker exchange (CWX), job performance, job satisfaction

38.

Designing Collaborative Systems to Enhance Team Performance

Journal of the Association for Information Systems, Vol. 12, No. 8, pp. 556-584, 2011
Number of pages: 29 Posted: 16 Oct 2020
Xiaojun Zhang, Viswanath Venkatesh and Sue A. Brown
Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Arizona - Department of Management Information Systems
Downloads 38 (577,245)
Citation 3

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collaborative technologies, design features, collaboration know-how, absorptive capacity, team performance

39.

Customers’ Tolerance for Validation in Omnichannel Retail Stores: Enabling Logistics and Supply Chain Analytics

The International Journal of Logistics Management, Vol. 29, No. 2, pp. 704-722, 2018
Number of pages: 33 Posted: 14 Jan 2021
Hartmut Hoehle, John Aloysius, Frank K. Y. Chan and Viswanath Venkatesh
University of Arkansas - Department of Information Systems, University of Arkansas - Department of Supply Chain Management, ESSEC Business School and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 34 (599,254)

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North America, survey, information technology, omnichannel, retail logistics

40.

Why Do People Shop Online? A Comprehensive Framework of Consumers’ Online Shopping Intentions and Behaviors

Venkatesh, V., Speier-Pero, C., and Schuetz, S.W. “Why Do People Shop Online? A Comprehensive Framework of Consumers’ Online Shopping Intentions and Behaviors,” Information Technology & People, 2022, forthcoming.
Number of pages: 60 Posted: 06 Apr 2022
Viswanath Venkatesh, Cheri Speier-Pero and Sebastian Schuetz
Virginia Polytechnic Institute and State University - Pamplin College of Business, Michigan State University - The Eli Broad College of Business and The Eli Broad Graduate School of Management and City University of Hong Kong (CityU) - Department of Information Systems
Downloads 31 (617,091)

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Online shopping, Chisnall model, consumer behavior, longitudinal, mixed methods

41.

Going Beyond Intention: Integrating Behavioral Expectation into the Unified Theory of Acceptance and Use of Technology

Journal of the Association for Information Science and Technology, Vol. 68, No. 3, pp. 623-637, 2017
Number of pages: 31 Posted: 14 Jan 2021
Likoebe M. Maruping, Hillol Bala, Viswanath Venkatesh and Sue A. Brown
Georgia State University, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Arizona - Department of Management Information Systems
Downloads 28 (636,172)
Citation 2

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42.

Telecommuting and Job Outcomes: A Moderated Mediation Model of System Use, Software Quality, and Social Exchange

Kuruzovich, J., Paczkowski, W., Golden, T., Goodarzi, S., and Venkatesh, V. “Telecommuting and Job Outcomes: A Moderated Mediation Model of System Use, Software Quality, and Social Exchange,” Information & Management, (58:3), 2021, 103431. https://doi.org/10.1016/j.im.2021.103431
Number of pages: 46 Posted: 02 Nov 2021
University of Maryland, Rensselaer Polytechnic Institute (RPI) - Lally School of Management & Technology, affiliation not provided to SSRN and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 27 (642,832)

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telecommuting, software quality, social exchange, system use

43.

Implementation of an Information and Communication Technology in a Developing Country: A Multi-method Longitudinal Study in a Bank in India

Information Systems Research, Vol. 27, No. 3, pp. 558-579, 2016
Number of pages: 50 Posted: 14 Jan 2021
Viswanath Venkatesh, Hillol Bala and Vallabh Sambamurthy
Virginia Polytechnic Institute and State University - Pamplin College of Business, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Michigan State University - Department of Accounting & Information Systems
Downloads 26 (649,801)
Citation 3

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Developing Countries, ICT Implementation, Operational Efficiency, Job Satisfaction, Customer Satisfaction, Institutional Factors, Environmental Tension, Traditional Challenges, Emergent Catalysts

44.

Combating Infant Mortality in Rural India: Evidence from a Field Study of eHealth Kiosk Implementations

MIS Quarterly, Vol. 40, No. 2, pp. 353-380, 2016
Number of pages: 28 Posted: 16 Oct 2020
Viswanath Venkatesh, Arun Rai, Tracy Sykes and Ruba Aljafari
Virginia Polytechnic Institute and State University - Pamplin College of Business, Georgia State University - J. Mack Robinson College of Business, University of Arkansas and University of Pittsburgh - Katz Graduate School of Business
Downloads 25 (656,651)
Citation 5

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Social Networks, Strong Ties, Weak Ties, Infant Mortality, Millennium Development Goals

45.

Challenging the Linearity Assumption: Impact of an Enterprise System Implementation on Job Outcomes

Venkatesh, V. and Goyal, S. “Challenging the Linearity Assumption:Impact of an Enterprise System Implementation on Job Outcomes,” Journal of Management Information Systems, Forthcoming.
Number of pages: 62 Posted: 25 Apr 2022
Viswanath Venkatesh and Sandeep Goyal
Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Louisville
Downloads 22 (678,784)

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46.

Bridging the Qualitative-Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems

Venkatesh, V., Brown, S.A., and Bala, H. “Bridging the Qualitative-Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems,” MIS Quarterly (37:1), 2013, 21-54. https://doi.org/10.25300/MISQ/2013/37.1.02
Number of pages: 67 Posted: 25 Apr 2022
Viswanath Venkatesh, Sue A. Brown and Hillol Bala
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arizona - Department of Management Information Systems and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 22 (678,784)

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47.

Being at the Cutting Edge of Online Shopping: Role of Recommendations and Discounts on Privacy Perceptions

Venkatesh, V., Hoehle, H., Aloysius, J.A., and Nikkhah, H. 'Being at the Cutting Edge of Online Shopping: Role of Recommendations and Discounts on Privacy Perceptions,' Computers in Human Behavior (121), 2021, 106785. https://doi.org/10.1016/j.chb.2021.106785
Number of pages: 50 Posted: 25 Jan 2022 Last Revised: 11 Apr 2022
Viswanath Venkatesh, Hartmut Hoehle, John Aloysius and Hamid Reza Nikkhah
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arkansas - Department of Information Systems, University of Arkansas - Department of Supply Chain Management and University of Arkansas - Sam M. Walton College of Business
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recommendation systems, recommendation agents, discounts, privacy calculus, privacy paradox

48.

Mixed Methods Research in the Age of Analytics: An Exemplar Leveraging Sentiments from News Articles to Explain Firm Performance

International Journal of Information Management (64), 2022, 102451
Number of pages: 29 Posted: 19 Apr 2022
Raji Raman, Ruba Aljafari, Viswanath Venkatesh and Vernon J. Richardson
Virginia Polytechnic Institute & State University - Pamplin College of Business, University of Pittsburgh - Katz Graduate School of Business, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Arkansas at Fayetteville
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Sentiments, machine learning, abnormal returns, econometrics

49.

Big Data Initiatives in Retail Environments: Linking Service Process Perceptions to Shopping Outcomes

Annals of Operations Research, Vol. 270, No. 1-2, pp. 25-51, 2018
Number of pages: 37 Posted: 14 Jan 2021
John Aloysius, Hartmut Hoehle, Soheil Goodarzi and Viswanath Venkatesh
University of Arkansas - Department of Supply Chain Management, University of Arkansas - Department of Information Systems, affiliation not provided to SSRN and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 21 (686,307)
Citation 1

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Big data initiatives retail stores, emerging service processes, technology enablers, privacy concerns, shopping outcomes

50.

Employees’ Reactions to IT-enabled Process Innovations in the Age of Data Analytics in Healthcare

Business Process Management Journal, Vol. 23, No. 3, pp. 671-702, 2017
Number of pages: 49 Posted: 14 Jan 2021
Hillol Bala and Viswanath Venkatesh
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Virginia Polytechnic Institute and State University - Pamplin College of Business
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Data Analytics, Supply Chain Management, Business Process Change, Interorganizational Business Process Standards, Interorganizational Systems, RosettaNet

51.

A Usability Study of the Obamacare Website: Evaluation and Recommendations

Government Information Quarterly, Vol. 34, No. 2, pp. 199-210, 2017
Number of pages: 24 Posted: 14 Jan 2021
Viswanath Venkatesh, Hartmut Hoehle and Ruba Aljafari
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arkansas - Department of Information Systems and University of Pittsburgh - Katz Graduate School of Business
Downloads 21 (686,307)
Citation 3

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52.

Information Systems Projects and Individual Developer Outcomes: Role of Project Managers and Process Control

Information Systems Research, Vol. 29, No.1, pp. 127-148, 2018
Number of pages: 50 Posted: 14 Jan 2021
Viswanath Venkatesh, Arun Rai and Likoebe M. Maruping
Virginia Polytechnic Institute and State University - Pamplin College of Business, Georgia State University - J. Mack Robinson College of Business and Georgia State University
Downloads 20 (693,851)
Citation 1

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control theory, project management, project risk, stress, performance, multilevel, HLM, three-level models

53.

Shoplifting in Mobile Checkout Settings: Cybercrime in Retail Stores

IT & People, Vol. 32, No. 5, pp. 1234-1261, 2019
Number of pages: 48 Posted: 14 Jan 2021
John Aloysius, Viswanath Venkatesh and Ankur Arora
University of Arkansas - Department of Supply Chain Management, Virginia Polytechnic Institute and State University - Pamplin College of Business and affiliation not provided to SSRN
Downloads 19 (701,607)

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smartphone, Mobile checkout, prospective shoplifters, employee-assisted mobile checkout, store-provided mobile device

54.

A Nomological Network of Customers’ Privacy Perceptions: Linking Artifact Design to Shopping Efficiency

European Journal of Information Systems, Vol. 28, No. 1, pp. 91-113, 2019
Number of pages: 50 Posted: 14 Jan 2021
Hartmut Hoehle, John Aloysius, Soheil Goodarzi and Viswanath Venkatesh
University of Arkansas - Department of Information Systems, University of Arkansas - Department of Supply Chain Management, affiliation not provided to SSRN and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 18 (709,531)
Citation 1

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Mobile application usability, autoID technologies, privacy concerns, shopping efficiency

55.

Technical Systems Development Risk Factors: The Role of Empowering Leadership in Lowering Developers’ Stress

Information Systems Research, Vol. 28, No. 4, pp. 775-796, 2017
Number of pages: 56 Posted: 14 Jan 2021
Jaime Windeler, Likoebe M. Maruping and Viswanath Venkatesh
University of Cincinnati - Department of Information Systems, Georgia State University and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 18 (709,531)
Citation 2

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information systems development, project management, empowering leadership, technical risk factors, stress

56.

Differential Effects of Consumers’ Regulatory Fit on Trust, Perceived Value, and M-Commerce Use among Developing and Developed Countries

Journal of International Marketing, Vol. 26, No. 3, pp. 22-44, 2018
Number of pages: 54 Posted: 14 Jan 2021
Brock University - Goodman School of Business, University of New South Wales, affiliation not provided to SSRN and Virginia Polytechnic Institute and State University - Pamplin College of Business
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prevention versus promotion orientation, hedonic versus utilitarian motivation, trust, perceived value, m-commerce use

57.

The Future is Now: Calling for a Focus on Temporal Issues in Information Systems Research

Venkatesh, V., Sykes, T.A., Aljafari, R., and Poole, M.S. 'The Future is Now: Calling for a Focus on Temporal Issues in Information Systems Research,' Industrial Management & Data Systems (121:1), 2021, 30-47. https://doi.org/10.1108/IMDS-08-2020-0506
Number of pages: 29 Posted: 28 Jan 2022
Viswanath Venkatesh, Tracy Sykes, Ruba Aljafari and Marshall Scott Poole
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arkansas, University of Pittsburgh - Katz Graduate School of Business and University of Illinois at Urbana-Champaign - College of Liberal Arts and Sciences
Downloads 15 (734,158)

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58.

Expectation Confirmation in Information Systems Research: A Test of Six Competing Models

Brown, S.A., Venkatesh, V., and Goyal, S. 'Expectation Confirmation in Information Systems Research: A Test of Six Competing Models,' MIS Quarterly (38:3), 2014, 729-756. https://doi.org/10.25300/MISQ/2014/38.3.05
Number of pages: 74 Posted: 26 Jan 2022
Sue A. Brown, Viswanath Venkatesh and Sandeep Goyal
University of Arizona - Department of Management Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Louisville
Downloads 15 (734,158)

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expectations, disconfirmation, software use, polynomial modeling, response surface analysis

59.

User compensation as a data breach recovery action: A methodological replication and investigation of generalizability based on the Home Depot breach

Hoehle, H., Wei, J., Schuetz, S., and Venkatesh, V. “User Compensation as a Data Breach recovery Action: A Methodological Replication and Investigation of Generalizability Based on the Home Depot Breach,” Internet Research (31:3), 2021, 765-781. https://doi.org/10.1108/intr-02-2020-0105
Number of pages: 25 Posted: 18 Nov 2021
Hartmut Hoehle, Sebastian Schuetz and Viswanath Venkatesh
University of Arkansas - Department of Information Systems, City University of Hong Kong (CityU) - Department of Information Systems and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 14 (742,879)

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Data breach, compensation, Home Depot, methodological replication, generalizability

60.

An Espoused Cultural Perspective to Understand Continued Intention to Use Mobile Applications: A Four-country Study of Mobile Social Media Application Usability

HKUST Business School Research Paper No. 2021-043, Hoehle, H., Zhang, X., and Venkatesh, V. “An Espoused Cultural Perspective to Understand Continued Intention to Use Mobile Applications: A Four-country Study of Mobile Social Media Application Usability,” European Journal of Information Systems (24:3), 2015, 337-359. https://doi.org/10.1057/ejis.201
Number of pages: 56 Posted: 18 Nov 2021 Last Revised: 08 Jan 2022
Hartmut Hoehle, Xiaojun Zhang and Viswanath Venkatesh
University of Arkansas - Department of Information Systems, Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management and Virginia Polytechnic Institute and State University - Pamplin College of Business
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Culture, espoused national culture, mobile social media applications, continued intention to use

61.

The Government of Jamaica’s Electronic Procurement System: Experiences and Lessons Learned

Internet Research, Vol. 29, No. 6, pp. 1571-1588, 2019
Number of pages: 37 Posted: 14 Jan 2021
Tashfeen Ahmad, Ruba Aljafari and Viswanath Venkatesh
affiliation not provided to SSRN, University of Pittsburgh - Katz Graduate School of Business and Virginia Polytechnic Institute and State University - Pamplin College of Business
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developing countries, e-commerce, Jamaica, e-procurement, success, sentiment

62.

Understanding E-government Portal Use in Rural India: Role of Demographic and Personality Characteristics

Venkatesh, V., Sykes, T.A., and Venkatraman, S. “Understanding E-government Portal Use in Rural India: Role of Demographic and Personality Characteristics,” Information Systems Journal (24:3), 2014, 249-269. https://doi.org/10.1111/isj.12008
Number of pages: 34 Posted: 18 Nov 2021
Viswanath Venkatesh, Tracy Sykes and No Name
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arkansas and The Boeing Company
Downloads 13 (751,832)

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e-Government, digital divide, technology use, personality, demographics

63.

Technology Adoption Decisions in the Household: A Seven-model Comparison

Brown, S.A., Venkatesh, V., and Hoehle, H. “Technology Adoption Decisions in the Household: A Seven-model Comparison,” Journal of the Association for Information Science and Technology (66:9), 2015, 1933-1949. https://doi.org/10.1002/asi.23305
Number of pages: 45 Posted: 18 Nov 2021
Sue A. Brown, Viswanath Venkatesh and Hartmut Hoehle
University of Arizona - Department of Management Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Arkansas - Department of Information Systems
Downloads 13 (751,832)

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Technology adoption, household technology purchase decision, model of adoption of technology in households

64.

Risks and Rewards of Conscientiousness during the COVID-19 Pandemic

Venkatesh, V., Ganster, D.C., Schuetz, S.W., and Sykes, T.A. “Risks and Rewards of Conscientiousness During the COVID-19 Pandemic,” Journal of Applied Psychology (106:5), 2021, 643-656. https://doi.org/10.1037/apl0000919
Number of pages: 42 Posted: 02 Nov 2021
Viswanath Venkatesh, Daniel C. Ganster, Sebastian Schuetz and Tracy Sykes
Virginia Polytechnic Institute and State University - Pamplin College of Business, Colorado State University, Fort Collins - Department of Management, City University of Hong Kong (CityU) - Department of Information Systems and University of Arkansas
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Conscientiousness, situational strength, performance, satisfaction, strain

65.

The ‘Darth’ Side of Technology Use: An Inductively Derived Typology of Cyberdeviance

Journal of Management Information Systems, Vol. 35, No. 4, pp. 1060-1091, 2018
Number of pages: 43 Posted: 14 Jan 2021
No Name, Christy Cheung, Zach Lee, Fred Davis and Viswanath Venkatesh
The Boeing Company, Hong Kong Baptist University, Independent, Independent and Virginia Polytechnic Institute and State University - Pamplin College of Business
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cyberdeviance, workplace deviance, typology, systematics, multidimensional scaling, IS security threats, IS use, cyberslacking, cyberloafing, cyberaggression, unauthorized IT use, computer abuse, inductive approach

66.

Model of Adoption of Technology in Households: A Baseline Model Test and Extension Incorporating Household Life Cycle

Brown, S.A. and Venkatesh, V. “Model of Adoption of Technology in Households: A Baseline Model Test and Extension Incorporating Household Life Cycle,” MIS Quarterly (29:3), 2005, 399-426. http://dx.doi.org/10.2307/25148690
Number of pages: 47 Posted: 20 Apr 2022
Sue A. Brown and Viswanath Venkatesh
University of Arizona - Department of Management Information Systems and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 12 (760,874)

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Adoption, Technology Adoption, Household, Personal Computers

67.

Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance

Setia, P., Venkatesh, V., and Joglekar, S. 'Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance,' MIS Quarterly (37:2), 2013, 565-590. https://doi.org/10.25300/MISQ/2013/37.2.11
Number of pages: 61 Posted: 26 Apr 2022
Pankaj Setia, Viswanath Venkatesh and Supreet Joglekar
University of Arkansas - Department of Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Arkansas
Downloads 11 (769,916)

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68.

Unified Theory of Acceptance and Use of Technology: U.S. Vs. China

Venkatesh, V. and Zhang, X. “Unified Theory of Acceptance and Use of Technology: U.S. Vs. China,” Journal of Global Information Technology Management (13:1), 2010, 5-27.
Number of pages: 30 Posted: 20 Apr 2022
Viswanath Venkatesh and Xiaojun Zhang
Virginia Polytechnic Institute and State University - Pamplin College of Business and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 11 (769,916)

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Technology Adoption, UTAUT, Cultural Differences, Social influence

69.

A Usability Evaluation of the Obamacare Website

Venkatesh, V., Hoehle, H., and Aljafari, R. “A Usability Evaluation of the Obamacare Website,” Government Information Quarterly (31:4), 2014, 669-680. https://doi.org/10.1016/j.giq.2014.07.003
Number of pages: 35 Posted: 31 Jan 2022
Viswanath Venkatesh, Hartmut Hoehle and Ruba Aljafari
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arkansas - Department of Information Systems and University of Pittsburgh - Katz Graduate School of Business
Downloads 11 (769,916)

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information systems, e-government, citizen satisfaction

70.

Job Characteristics and Job Satisfaction: Understanding the Role of Enterprise Resource Planning System Implementation

Morris, M.G. and Venkatesh, V. “Job Characteristics and Job Satisfaction: Understanding the Role of Enterprise Resource Planning System Implementation,” MIS Quarterly (34:1), 2010, 143-161.
Number of pages: 50 Posted: 20 Apr 2022
Michael G. Morris and Viswanath Venkatesh
Air Force Institute of Technology and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 9 (788,514)

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71.

Impacts of Information and Communication Technology Implementations on Employees’ Jobs in Service Organizations in India: A Multi-method Longitudinal Field Study

Venkatesh, V., Bala, H., and Sykes, T.A. “Impacts of Information and Communication Technology Implementations on Employees’ Jobs in Service Organizations in India: A Multi-method Longitudinal Field Study,” Production and Operations Management (19:5), 2010, 591-613.
Number of pages: 54 Posted: 20 Apr 2022
Viswanath Venkatesh, Hillol Bala and Tracy Sykes
Virginia Polytechnic Institute and State University - Pamplin College of Business, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and University of Arkansas
Downloads 9 (788,514)

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information and communications technology (ICT), ICT implementation, developing countries, India, job characteristics, job outcomes, service, service organizations

72.

Predicting Collaboration Technology Use: Integrating Technology Adoption and Collaboration Research

Journal of MIS (27:2), 2010, 9-53. https://doi.org/10.2753/MIS0742-1222270201
Number of pages: 56 Posted: 20 Apr 2022
Sue A. Brown, Alan R. Dennis and Viswanath Venkatesh
University of Arizona - Department of Management Information Systems, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 9 (788,514)

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73.

Folding Under Pressure or Rising to the Occasion? Perceived Time Pressure and the Moderating Role of Team Temporal Leadership

Maruping, L.M., Venkatesh, V., Thatcher, S., and Patel, P. 'Folding Under Pressure or Rising to the Occasion? Perceived Time Pressure and the Moderating Role of Team Temporal Leadership,' Academy of Management Journal (58:5), 2015, 1313-1333. https://doi.org/10.5465/amj.2012.0468
Number of pages: 52 Posted: 26 Jan 2022
Georgia State University, Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arizona and Villanova University - School of Business
Downloads 9 (788,514)

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74.

Exploiting Big Data for Customer and Retailer Benefits: A Study of Emerging Mobile Checkout Scenarios

Aloysius, J.A., Hoehle, H., and Venkatesh, V. 'Exploiting Big Data for Customer and Retailer Benefits: A Study of Emerging Mobile Checkout Scenarios,' International Journal of Operations & Production Management (36:4), 2016, 467-486.
Number of pages: 29 Posted: 26 Jan 2022
John Aloysius, Hartmut Hoehle and Viswanath Venkatesh
University of Arkansas - Department of Supply Chain Management, University of Arkansas - Department of Information Systems and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 8 (798,216)

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emerging technologies, customer analytics, intended use, Mobile checkout processes, perceived benefit, perceived experience

75.

Adaptation to Information Technology: A Holistic Nomological Network from Implementation to Job Outcomes

Bala, H. and Venkatesh, V. “Adaptation to Information Technology: A Holistic Nomological Network from Implementation to Job Outcomes,” Management Science (62:1), 2016, 156-179. https://doi.org/10.1287/mnsc.2014.2111
Number of pages: 38 Posted: 18 Nov 2021
Hillol Bala and Viswanath Venkatesh
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 8 (798,216)

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technology adaptation, exploration, exploitation, avoidance, job performance, job satisfaction

76.

Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model

Information Systems Research (11:4), 2000, 342-365
Number of pages: 60 Posted: 20 Apr 2022
Viswanath Venkatesh
Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 7 (807,996)

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77.

Age Differences in Technology Adoption Decisions: Implications for a Changing Work Force

Morris, M.G. and Venkatesh, V. “Age Differences in Technology Adoption Decisions: Implications for a Changing Work Force,” Personnel Psychology (53:2), 2000, 375-403.
Number of pages: 45 Posted: 20 Apr 2022
Michael G. Morris and Viswanath Venkatesh
Air Force Institute of Technology and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 6 (817,737)

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78.

Mobile Communication and Use Behavior of the Urban Poor in a Developing Country: A Field Study in Malaysia

Vaithilingam, S., Nair, M., Macharia, M., and Venkatesh, V. “Mobile Communication and Use Behavior of the Urban Poor in a Developing Country: A Field Study in Malaysia,” International Journal of Information Management (63), 2022, 102440.
Number of pages: 115 Posted: 20 Apr 2022
Sunway University, Sunway University, Southern Illinois University and Virginia Polytechnic Institute and State University - Pamplin College of Business
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UTAUT, facilitating conditions, urban poor, developing countries

79.

Expectation Confirmation: An Examination of Three Competing Models

Organizational Behavior and Human Decision Processes (105:1), 2008, 52-66. https://doi.org/10.1016/j.obhdp.2006.09.008
Number of pages: 46 Posted: 18 Apr 2022
Sue A. Brown, Viswanath Venkatesh, Jason Kuruzovich and Anne P. Massey
University of Arizona - Department of Management Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Maryland and Indiana University
Downloads 6 (817,737)

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80.

Predicting Different Conceptualizations of System Use: The Competing Roles of Behavioral Intention, Facilitating Conditions, and Behavioral Expectation

Venkatesh, V., Brown, S.A., Maruping, L.M., and Bala, H. “Predicting Different Conceptualizations of System Use: The Competing Roles of Behavioral Intention, Facilitating Conditions, and Behavioral Expectation,” MIS Quarterly (32:3), 2008, 483-502.
Number of pages: 46 Posted: 18 Apr 2022
Viswanath Venkatesh, Sue A. Brown, Likoebe M. Maruping and Hillol Bala
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arizona - Department of Management Information Systems, Georgia State University and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
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81.

Leveraging Microsoft’s Mobile Usability Guidelines: Conceptualizing and Developing Scales for Mobile Application Usability

Hoehle, H., Aljafari, R., and Venkatesh, V. “Leveraging Microsoft’s Mobile Usability Guidelines: Conceptualizing and Developing Scales for Mobile Application Usability,” International Journal of Human-Computer Studies (89:5), 2016, 35-53. https://doi.org/10.1016/j.ijhcs.2016.02.001
Number of pages: 60 Posted: 18 Nov 2021
Hartmut Hoehle, Ruba Aljafari and Viswanath Venkatesh
University of Arkansas - Department of Information Systems, University of Pittsburgh - Katz Graduate School of Business and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 6 (817,737)

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Mobile application usability, Mobile human–computer interaction, mobility, continued use, survey

82.

Understanding Usability in Mobile Commerce

Venkatesh, V., Ramesh, V., and Massey, A. 'Understanding Usability in Mobile Commerce,' Communications of the ACM (46:12), 2003, 53-56.
Number of pages: 10 Posted: 02 May 2022
Viswanath Venkatesh, Venkataraman Ramesh and Anne P. Massey
Virginia Polytechnic Institute and State University - Pamplin College of Business, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Indiana University
Downloads 5 (827,542)

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83.

Expectation Confirmation in Technology Use

Brown, S.A., Venkatesh, V., and Goyal, S. 'Expectation Confirmation in Technology Use,' Information Systems Research (23:2), 2012, 474-487. https://doi.org/10.1287/isre.1110.0357
Number of pages: 35 Posted: 20 Apr 2022
Sue A. Brown, Viswanath Venkatesh and Sandeep Goyal
University of Arizona - Department of Management Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Louisville
Downloads 5 (827,542)

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84.

From Design Principles to Impacts: A Theoretical Framework and Research Agenda

Zhang, X. and Venkatesh, V. 'From Design Principles to Impacts: A Theoretical Framework and Research Agenda,' AIS Transactions on Human-Computer Interaction (10:2), 2018, 105-128. https://doi.org/10.17705/1thci.00106
Number of pages: 42 Posted: 20 Apr 2022
Xiaojun Zhang and Viswanath Venkatesh
Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 5 (827,542)

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85.

Digital Divide Initiative Success in Developing Countries: A Longitudinal Field Study in a Village in India

Venkatesh, V. and Sykes, T.A. 'Digital Divide Initiative Success in Developing Countries: A Longitudinal Field Study in a Village in India,' Information Systems Research (24:2), 2013, 239-260. https://doi.org/10.1287/isre.1110.0409
Number of pages: 48 Posted: 20 Apr 2022
Viswanath Venkatesh and Tracy Sykes
Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Arkansas
Downloads 5 (827,542)

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86.

Overcoming Cross-Organizational Barriers to Success in Offshore Projects

Maruping, L.M., Rai, A., Aljafari, R., and Venkatesh, V. “Overcoming Cross-organizational Barriers to Success in Offshore Projects,” Industrial Management & Data Systems (121:12), 2021, 2365-2386. https://doi.org/10.1108/IMDS-09-2020-0559
Number of pages: 39 Posted: 19 Apr 2022
Likoebe M. Maruping, Arun Rai, Ruba Aljafari and Viswanath Venkatesh
Georgia State University, Georgia State University - J. Mack Robinson College of Business, University of Pittsburgh - Katz Graduate School of Business and Virginia Polytechnic Institute and State University - Pamplin College of Business
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offshoring, service level agreement, work practices, transition processes, client satisfaction

87.

Empowering Physicians with Health Information Technology: An Empirical Investigation in Chinese Hospitals

Chen, Y., Aljafari, R., Xiao, B., and Venkatesh, V. “Empowering Physicians with Health Information Technology: An Empirical Investigation in Chinese Hospitals,” Journal of the American Medical Informatics Association (28:5), 2021, 915-922. https://doi.org/10.1093/jamia/ocab034
Number of pages: 26 Posted: 18 Nov 2021
Ruba Aljafari and Viswanath Venkatesh
University of Pittsburgh - Katz Graduate School of Business and Virginia Polytechnic Institute and State University - Pamplin College of Business
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empowerment, stress, health information technology use, basic (data-related) technology, advanced (clinical) technology

88.

Individual Reactions to New Technologies in the Workplace: The Role of Gender as a Psychological Construct

Venkatesh, V., Morris, M.G., Sykes, T.A., and Ackerman, P.L. 'Individual Reactions to New Technologies in the Workplace: The Role of Gender as a Psychological Construct,' Journal of Applied Social Psychology (34:3), 2004, 445-467.
Number of pages: 40 Posted: 02 May 2022
Virginia Polytechnic Institute and State University - Pamplin College of Business, Air Force Institute of Technology, University of Arkansas and Georgia Institute of Technology
Downloads 4 (837,846)

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89.

Model of Migration and Use of Platforms: Role of Hierarchy, Current Generation, and Complementarities in Consumer Settings

Xu, X., Venkatesh, V., Tam, K.Y., and Hong, S-J. 'Model of Migration and Use of Platforms: Role of Hierarchy, Current Generation, and Complementarities in Consumer Settings,' Management Science (56:8), 2010, 1304-1323. https://doi.org/10.1287/mnsc.1090.1033
Number of pages: 45 Posted: 02 May 2022
Xin Xu, Viswanath Venkatesh, Kar Yan Tam and Se-Joon Hong
Hong Kong Polytechnic University, Virginia Polytechnic Institute and State University - Pamplin College of Business, Hong Kong University of Science and Technology and Korea University
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90.

Turning Visitors into Customers: A Usability-Centric Perspective on Purchase Behavior in Electronic Channels

Venkatesh, V. and Agarwal, R. 'Turning Visitors into Customers: A Usability-centric Perspective on Purchase Behavior in Electronic Channels,' Management Science (52:3), 2006, 367-382.
Number of pages: 44 Posted: 20 Apr 2022
Viswanath Venkatesh and Ritu Agarwal
Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Maryland - Robert H. Smith School of Business
Downloads 4 (837,846)

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91.

Web and Wireless Site Usability: Understanding Differences and Modeling Use

MIS Quarterly (30:1), 2006, 181-206
Number of pages: 60 Posted: 20 Apr 2022
Viswanath Venkatesh and Venkataraman Ramesh
Virginia Polytechnic Institute and State University - Pamplin College of Business and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 4 (837,846)

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92.

Where to Go from Here? Thoughts on Future Directions for Research on Individual-Level Technology Adoption with a Focus on Decision Making

Venkatesh, V. 'Where to go from Here? Thoughts on Future Directions for Research on Individual-level Technology Adoption with a focus on Decision Making,' Decision Sciences (37:4), 2006, 497-518.
Number of pages: 45 Posted: 20 Apr 2022
Viswanath Venkatesh
Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 4 (837,846)

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Business Process Change, Future Research, Process Standards, Technology Acceptance, Technology Adoption, Services, and Supply-Chain

93.

Disaster Response in Health Care: A Design Extension for Enterprise Data Warehouse

Communications of the ACM (52:1), 2009, 136-140 https://doi.org/10.1145/1435417.1435448
Number of pages: 11 Posted: 18 Apr 2022
Hillol Bala, Viswanath Venkatesh, No Name, Jack Bates and Steven H. Brown
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Virginia Polytechnic Institute and State University - Pamplin College of Business, The Boeing Company, Department of Veterans Affairs (VA) and Department of Veterans Affairs (VA)
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94.

Assessing a Firm’s Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability

Agarwal, R. and Venkatesh, V. “Assessing a Firm’s Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability,” Information Systems Research (13:2), 2002, 168-186. https://doi.org/10.1287/isre.13.2.168.84
Number of pages: 39 Posted: 18 Apr 2022
Ritu Agarwal and Viswanath Venkatesh
University of Maryland - Robert H. Smith School of Business and Virginia Polytechnic Institute and State University - Pamplin College of Business
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95.

Changes in Employees’ Job Characteristics during an Enterprise System Implementation: A Latent Growth Modeling Perspective

Bala, H. and Venkatesh, V. 'Changes in Employees’ Job Characteristics during an Enterprise System Implementation: A Latent Growth Modeling Perspective,' MIS Quarterly (37:4), 2013, 1113-1140. https://doi.org/10.25300/MISQ/2013/37.4.06
Number of pages: 66 Posted: 20 Apr 2022
Hillol Bala and Viswanath Venkatesh
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Virginia Polytechnic Institute and State University - Pamplin College of Business
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enterprise systems, business process, work process, job characteristics, job demands, job control, job satisfaction, latent growth modeling, process characteristics, technology characteristics

96.

A Control Theory Perspective on Agile Methodology Use and Changing User Requirements

Maruping, L.M., Venkatesh, V., and Agarwal, R. “A Control Theory Perspective on Agile Methodology Use and Changing User Requirements,” Information Systems Research (20:3), 2009, 377-399.
Number of pages: 44 Posted: 20 Apr 2022
Likoebe M. Maruping, Viswanath Venkatesh and Ritu Agarwal
Georgia State University, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Maryland - Robert H. Smith School of Business
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97.

Expectation Disconfirmation and Technology Adoption: Polynomial Modeling and Response Surface Analysis

Venkatesh, V. and Goyal, S. “Expectation Disconfirmation and Technology Adoption: Polynomial Modeling and Response Surface Analysis,” MIS Quarterly (34:2), 2010, 281-303.
Number of pages: 52 Posted: 20 Apr 2022
Viswanath Venkatesh and Sandeep Goyal
Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Louisville
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98.

‘To Play or Not to Play’: A Cross-temporal Investigation Using Hedonic and Instrumental Perspectives to Explain User Intentions to Explore a Technology

Magni, M., Taylor, M.S., and Venkatesh, V. “‘To Play or Not to Play’: A Cross-temporal Investigation Using Hedonic and Instrumental Perspectives to Explain User Intentions to Explore a Technology,” International Journal of Human-Computer Studies (68:9), 2010, 572-588. https://doi.org/10.1016/j.ijhc
Number of pages: 51 Posted: 18 Apr 2022
Massimo Magni, M. Susan Taylor and Viswanath Venkatesh
Bocconi University - Department of Management and Technology, University of Maryland - Department of Management & Organization and Virginia Polytechnic Institute and State University - Pamplin College of Business
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Intention to Explore, Time, User Behavior, Hedonic and Instrumental Perspectives

99.

Explaining Employee Job Performance: The Role of Online and Offline Workplace Communication Networks

Zhang, X. and Venkatesh, V. “Explaining Employee Job Performance: The Role of Online and Offline Workplace Communication Networks,” MIS Quarterly (37:3), 2013, 695-722. https://doi.org/10.25300/MISQ/2013/37.3.02
Number of pages: 64 Posted: 06 Apr 2022
Xiaojun Zhang and Viswanath Venkatesh
Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management and Virginia Polytechnic Institute and State University - Pamplin College of Business
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Online networks, offline networks, communication networks, social networks, complementarity, job performance

100.

Enterprise System Implementation and Employee Job Performance: Understanding the Role of Advice Networks

Sykes, T.A., Venkatesh, V., and Johnson, J.L. “Enterprise System Implementation and Employee Job Performance: Understanding the Role of Advice Networks,” MIS Quarterly (38:1), 2014, 51-72. https://doi.org/10.25300/MISQ/2014/38.1.03
Number of pages: 59 Posted: 06 Apr 2022
Tracy Sykes, Viswanath Venkatesh and Jonathan L. Johnson
University of Arkansas, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Arkansas - Sam M. Walton College of Business
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Social networks, get-advice, give-advice, enterprise system implementation, job performance

101.

Gender and Age Differences in Employee Decisions about New Technology: An Extension to the Theory of Planned Behavior

Morris, M.G., Venkatesh, V., and Ackerman, P.L. “Gender and Age Differences in Employee Decisions about New Technology: An Extension to the Theory of Planned Behavior,” IEEE Transactions on Engineering Management (52:1), 2005, 69-84.
Number of pages: 51 Posted: 20 Apr 2022
Michael G. Morris, Viswanath Venkatesh and Phillip L. Ackerman
Air Force Institute of Technology, Virginia Polytechnic Institute and State University - Pamplin College of Business and Georgia Institute of Technology
Downloads 2 (861,220)

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102.

Adoption of Interorganizational Business Process Standards in Business-to-Business Integration: An Exploratory Study

Systèmes d'Information et Management (12:2), 2007, 53-78
Number of pages: 32 Posted: 20 Apr 2022
Viswanath Venkatesh and Hillol Bala
Virginia Polytechnic Institute and State University - Pamplin College of Business and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
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Business process, process standards, interorganizational business process standards, RosettaNet, interorganizational relationships, business-to-business integration, adoption

103.

Household Technology Use: An Integrated Math Lifecycle View

Brown, S.A., Venkatesh, V., and Bala, H. “Household Technology Use: Integrating Household Life Cycle and the Model of Adoption of Technology in Households,” The Information Society (22:4), 2006, 205-218. https://doi.org/10.1080/01972240600791333
Number of pages: 29 Posted: 18 Apr 2022
Sue A. Brown, Viswanath Venkatesh and Hillol Bala
University of Arizona - Department of Management Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
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Attitudes, Behavior, Beliefs, Technology adoption, Household, Household life cycle, Model of adoption of technology in households (MATH), Personal computer, Use

104.

Role of Collective Ownership and Coding Standards in Coordinating Expertise in Software Project Teams

Maruping, L.M., Zhang, X., and Venkatesh, V. “Role of Collective Ownership and Coding Standards in Coordinating Expertise in Software Project Teams,” European Journal of Information Systems (18:4), 2009, 355-371.
Number of pages: 52 Posted: 20 Apr 2022
Likoebe M. Maruping, Xiaojun Zhang and Viswanath Venkatesh
Georgia State University, Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management and Virginia Polytechnic Institute and State University - Pamplin College of Business
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105.

Offshore Information Systems Project Success: The Role of Social Embeddedness and Cultural Characteristics

Rai, A., Maruping, L.M., and Venkatesh, V. “Offshore Information Systems Project Success: The Role of Social Embeddedness and Cultural Characteristics,” MIS Quarterly (33:3), 2009, 617-641.
Number of pages: 59 Posted: 20 Apr 2022
Arun Rai, Likoebe M. Maruping and Viswanath Venkatesh
Georgia State University - J. Mack Robinson College of Business, Georgia State University and Virginia Polytechnic Institute and State University - Pamplin College of Business
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Offshoring, social embeddedness, project management, agency theory, culture, multilevel

106.

Transitioning to a Modular Enterprise Architecture: Drivers, Constraints, and Actions

Rai, A., Venkatesh, V., Bala, H., and Lewis, M. “Transitioning to a Modular Enterprise Architecture: Drivers, Constraints, and Actions,” MIS Quarterly Executive (9:2), 2010, 83-94.
Number of pages: 25 Posted: 20 Apr 2022
Arun Rai, Viswanath Venkatesh, Hillol Bala and Mark Lewis
Georgia State University - J. Mack Robinson College of Business, Virginia Polytechnic Institute and State University - Pamplin College of Business, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Georgia State University
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Enterprise architecture, change management, process interface standards

107.

Toward Preprototype User Acceptance Testing of New Information Systems: Implications for Software Project Management

Davis, F.D. and Venkatesh, V. “Toward Preprototype User Acceptance Testing of New Information Systems: Implications for Software Project Management,” IEEE Transactions on Engineering Management (51:1), 2004, 31-46.
Number of pages: 51 Posted: 20 Apr 2022
Fred Davis and Viswanath Venkatesh
Independent and Virginia Polytechnic Institute and State University - Pamplin College of Business
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108.

A Longitudinal Field Investigation of Gender Differences in Individual Technology Adoption Decision-making Processes

Organizational Behavior and Human Decision Processes (83:1), 2000, 33-60.
Number of pages: 55 Posted: 20 Apr 2022
Viswanath Venkatesh, Michael G. Morris and Phillip L. Ackerman
Virginia Polytechnic Institute and State University - Pamplin College of Business, Air Force Institute of Technology and Georgia Institute of Technology
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109.

Assimilation of Interorganizational Business Process Standards

Information Systems Research (18:3), 2007, 340-362, https://doi.org/10.1287/isre.1070.0134
Number of pages: 44 Posted: 18 Apr 2022
Hillol Bala and Viswanath Venkatesh
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Virginia Polytechnic Institute and State University - Pamplin College of Business
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110.

Bringing Non-Adopters Along: The Challenge Facing the PC Industry

Brown, S.A. and Venkatesh, V. “Bringing Non-Adopters Along: The Challenge Facing the PC Industry,” Communications of the ACM (46:4), 2003, 76-80. https://doi.org/10.1145/641205.641208
Number of pages: 16 Posted: 18 Apr 2022
Sue A. Brown and Viswanath Venkatesh
University of Arizona - Department of Management Information Systems and Virginia Polytechnic Institute and State University - Pamplin College of Business
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111.

Enterprise Architecture Maturity: The Story of the Veterans Health Administration

MIS Quarterly Executive (6:2), 2007, 79-90.
Posted: 20 Apr 2022
Viswanath Venkatesh, Hillol Bala and Jack Bates
Virginia Polytechnic Institute and State University - Pamplin College of Business, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Department of Veterans Affairs (VA)

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112.

Model of Acceptance with Peer Support: A Social Network Perspective to Understand Employees’ System Use

Sykes, T.A., Venkatesh, V., and Gosain, S. “Model of Acceptance with Peer Support: A Social Network Perspective to Understand Employees’ System Use,” MIS Quarterly (33:2), 2009, 371-393.
Number of pages: 53 Posted: 06 Apr 2022
Tracy Sykes, Viswanath Venkatesh and Sanjay Gosain
University of Arkansas, Virginia Polytechnic Institute and State University - Pamplin College of Business and affiliation not provided to SSRN
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Technology adoption, technology use, social networks, advice networks, density, centrality

113.

Perceived Values and Motivations Influencing M-Commerce Use

Ashraf, A.R., Thongpapanl, N.T., Anwar, A., Lapa, L., and Venkatesh, V., “Perceived Values and Motivations Influencing M-Commerce Use,” International Journal of Information Management (59), 2021, 102318
Posted: 08 Nov 2021
University of New South Wales, Brock University - Goodman School of Business, affiliation not provided to SSRN and Virginia Polytechnic Institute and State University - Pamplin College of Business

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perceived value, hedonic versus utilitarian motivation, habit, mobile commerce, stimulus-organism-response paradigm

114.

Impacts of COVID-19: A Research Agenda to Support People in Their Fight

International Journal of Information Management, No.102197, 2020
Posted: 31 Aug 2020
Viswanath Venkatesh
Virginia Polytechnic Institute and State University - Pamplin College of Business

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COVID-19 impacts, work life impacts, home life impacts, stress, satisfaction, work-family conflict, research agenda

Other Papers (1)

Total Downloads: 14
1.

Deviant Affordances: When Tensions, Deadlocks and Noncompliance Generate Job Performance

Number of pages: 90 Posted: 13 Apr 2022 Last Revised: 23 May 2022
Steffi Haag, Andreas Eckhardt and Viswanath Venkatesh
Friedrich-Alexander University, University of Innsbruck and Virginia Polytechnic Institute and State University - Pamplin College of Business
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technology affordances, affordance actualization, deviance, nonconformance, orders of change, multimethod, critical realism, generative mechanisms, performance, shadow IT