Sue A. Brown

University of Arizona - Department of Management Information Systems

AZ

United States

SCHOLARLY PAPERS

20

DOWNLOADS
Rank 22,437

SSRN RANKINGS

Top 22,437

in Total Papers Downloads

3,409

SSRN CITATIONS
Rank 21,881

SSRN RANKINGS

Top 21,881

in Total Papers Citations

18

CROSSREF CITATIONS

27

Scholarly Papers (20)

1.

Modeling Citizen Satisfaction with Mandatory Adoption of an E-Government Technology

Journal of the Association for Information Systems, Vol. 11, No. 10, pp. 519-549, 2010
Number of pages: 31 Posted: 26 Dec 2011
ESSEC Business School, HKUST Business School, Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arizona - Department of Management Information Systems, University of Utah - Department of Operations and Information Systems and Hong Kong University of Science and Technology
Downloads 1,614 (16,726)
Citation 4

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technology adoption, mandatory adoption, electronic government, new product launch, citizen satisfaction, smart card, UTAUT

2.

User Compensation as a Data Breach Recovery Action: An Investigation of the Sony PlayStation Network Breach

MIS Quarterly, Vol. 41, No. 3, pp. 703-727, 2017
Number of pages: 42 Posted: 16 Oct 2020
Australian National University (ANU) - College of Business and Economics, University of Arkansas - Department of Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Arizona - Department of Management Information Systems
Downloads 580 (70,035)

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Data Breach, Security, Service Recovery, Compensation, Sony

3.

Guidelines for Conducting Mixed-methods Research: An Extension and Illustration

Venkatesh, V., Brown, S.A., and Sullivan, Y.W. 'Guidelines for Conducting Mixed-methods Research: An Extension and Illustration,' Journal of the AIS (17:7), 2016, 435-495. https://doi.org/10.17705/1jais.00433
Number of pages: 77 Posted: 28 Jan 2022
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arizona - Department of Management Information Systems and Binghamton University
Downloads 449 (95,606)

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mixed methods research, meta-inferences, research design, qualitative, quantitative

4.

Extending the Two-Stage Information Systems Continuance Model: Incorporating UTAUT Predictors and the Role of Context

Information Systems Journal, Vol. 21, No. 6, pp. 527–555, 2011
Number of pages: 29 Posted: 26 Dec 2011
Virginia Polytechnic Institute and State University - Pamplin College of Business, HKUST Business School, ESSEC Business School, University of Utah - Department of Operations and Information Systems and University of Arizona - Department of Management Information Systems
Downloads 142 (295,990)
Citation 3

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expectation-confirmation theory, two-stage model of IS continuance, unified theory of acceptance and use of technology (UTAUT), e-government, technology adoption, technology acceptance model

5.

Service Design and Citizen Satisfaction with E-Government Services: A Multidimensional Perspective

Public Administration Review, Vol. 81, No. 5, 2021, pp. 874-894. https://doi.org/10.1111/puar.13308
Number of pages: 22 Posted: 29 Dec 2020 Last Revised: 07 Oct 2021
ESSEC Business School, HKUST Business School, University of Arizona - Department of Management Information Systems and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 123 (329,921)

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service design, citizen satisfaction, e-government, service quality

6.

Determinants of Service Quality and Continuance Intention of Online Services: The Case of eTax

Journal of the American Society for Information Science and Technology, Vol. 60, No. 2, pp. 292–306, 2009
Number of pages: 15 Posted: 26 Dec 2011
University of Utah - Department of Operations and Information Systems, University of Arizona - Department of Management Information Systems, HKUST Business School, ESSEC Business School and Hong Kong University of Science and Technology
Downloads 105 (368,402)
Citation 4

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online services, service quality, electronic government, e-service, service characteristics, technology characteristics, continuance intention

7.

Designing Collaborative Systems to Enhance Team Performance

Journal of the Association for Information Systems, Vol. 12, No. 8, pp. 556-584, 2011
Number of pages: 29 Posted: 16 Oct 2020
Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Arizona - Department of Management Information Systems
Downloads 66 (484,529)
Citation 3

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collaborative technologies, design features, collaboration know-how, absorptive capacity, team performance

8.

Effects of Customer Compensation on Justice Perceptions: A Longitudinal Study of Target’s Data Breach

Hoehle, H., Venkatesh, V., Tepper, B., Brown, S.A., and Kude, T.C. “Effects of Customer Compensation on Justice Perceptions: A Longitudinal Study of Target’s Data Breach,” MIS Quarterly, Forthcoming.
Number of pages: 66 Posted: 17 Dec 2021
University of Arkansas - Department of Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arizona - Department of Management Information Systems, Ohio State University (OSU) - Department of Management Sciences and University of Mannheim
Downloads 64 (492,264)

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Data security breach, compensation, justice, Target

9.

Bridging the Qualitative-Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems

Venkatesh, V., Brown, S.A., and Bala, H. “Bridging the Qualitative-Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems,” MIS Quarterly (37:1), 2013, 21-54. https://doi.org/10.25300/MISQ/2013/37.1.02
Number of pages: 67 Posted: 25 Apr 2022
Viswanath Venkatesh, Sue A. Brown and Hillol Bala
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arizona - Department of Management Information Systems and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 56 (524,718)

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10.

A Longitudinal Investigation of Personal Computers in Homes: Adoption Determinants and Emerging Challenges

MIS Quarterly, Vol. 25, No. 1, pp. 71-102, 2001
Number of pages: 32 Posted: 16 Oct 2020
Viswanath Venkatesh and Sue A. Brown
Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Arizona - Department of Management Information Systems
Downloads 54 (533,392)
Citation 2

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theory of planned behavior, adoption, household, intention, behavior

11.

Model of Adoption of Technology in Households: A Baseline Model Test and Extension Incorporating Household Life Cycle

Brown, S.A. and Venkatesh, V. “Model of Adoption of Technology in Households: A Baseline Model Test and Extension Incorporating Household Life Cycle,” MIS Quarterly (29:3), 2005, 399-426. http://dx.doi.org/10.2307/25148690
Number of pages: 47 Posted: 20 Apr 2022
Sue A. Brown and Viswanath Venkatesh
University of Arizona - Department of Management Information Systems and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 38 (613,703)

Abstract:

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Adoption, Technology Adoption, Household, Personal Computers

12.

Going Beyond Intention: Integrating Behavioral Expectation into the Unified Theory of Acceptance and Use of Technology

Journal of the Association for Information Science and Technology, Vol. 68, No. 3, pp. 623-637, 2017
Number of pages: 31 Posted: 14 Jan 2021
Georgia State University, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Arizona - Department of Management Information Systems
Downloads 32 (649,772)
Citation 2

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13.

Technology Adoption Decisions in the Household: A Seven-model Comparison

Brown, S.A., Venkatesh, V., and Hoehle, H. “Technology Adoption Decisions in the Household: A Seven-model Comparison,” Journal of the Association for Information Science and Technology (66:9), 2015, 1933-1949. https://doi.org/10.1002/asi.23305
Number of pages: 45 Posted: 18 Nov 2021
University of Arizona - Department of Management Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Arkansas - Department of Information Systems
Downloads 21 (731,436)

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Technology adoption, household technology purchase decision, model of adoption of technology in households

14.

Expectation Confirmation in Information Systems Research: A Test of Six Competing Models

Brown, S.A., Venkatesh, V., and Goyal, S. 'Expectation Confirmation in Information Systems Research: A Test of Six Competing Models,' MIS Quarterly (38:3), 2014, 729-756. https://doi.org/10.25300/MISQ/2014/38.3.05
Number of pages: 74 Posted: 26 Jan 2022
University of Arizona - Department of Management Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Louisville
Downloads 17 (765,854)

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expectations, disconfirmation, software use, polynomial modeling, response surface analysis

15.

Predicting Collaboration Technology Use: Integrating Technology Adoption and Collaboration Research

Journal of MIS (27:2), 2010, 9-53. https://doi.org/10.2753/MIS0742-1222270201
Number of pages: 56 Posted: 20 Apr 2022
University of Arizona - Department of Management Information Systems, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 16 (774,867)

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16.

Predicting Different Conceptualizations of System Use: The Competing Roles of Behavioral Intention, Facilitating Conditions, and Behavioral Expectation

Venkatesh, V., Brown, S.A., Maruping, L.M., and Bala, H. “Predicting Different Conceptualizations of System Use: The Competing Roles of Behavioral Intention, Facilitating Conditions, and Behavioral Expectation,” MIS Quarterly (32:3), 2008, 483-502.
Number of pages: 46 Posted: 18 Apr 2022
Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Arizona - Department of Management Information Systems, Georgia State University and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 14 (793,613)

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17.

Expectation Confirmation: An Examination of Three Competing Models

Organizational Behavior and Human Decision Processes (105:1), 2008, 52-66. https://doi.org/10.1016/j.obhdp.2006.09.008
Number of pages: 46 Posted: 18 Apr 2022
University of Arizona - Department of Management Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business, University of Maryland and Indiana University
Downloads 9 (844,203)

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18.

Expectation Confirmation in Technology Use

Brown, S.A., Venkatesh, V., and Goyal, S. 'Expectation Confirmation in Technology Use,' Information Systems Research (23:2), 2012, 474-487. https://doi.org/10.1287/isre.1110.0357
Number of pages: 35 Posted: 20 Apr 2022
University of Arizona - Department of Management Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business and University of Louisville
Downloads 5 (888,417)

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19.

Household Technology Use: An Integrated Math Lifecycle View

Brown, S.A., Venkatesh, V., and Bala, H. “Household Technology Use: Integrating Household Life Cycle and the Model of Adoption of Technology in Households,” The Information Society (22:4), 2006, 205-218. https://doi.org/10.1080/01972240600791333
Number of pages: 29 Posted: 18 Apr 2022
Sue A. Brown, Viswanath Venkatesh and Hillol Bala
University of Arizona - Department of Management Information Systems, Virginia Polytechnic Institute and State University - Pamplin College of Business and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 3 (913,211)

Abstract:

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Attitudes, Behavior, Beliefs, Technology adoption, Household, Household life cycle, Model of adoption of technology in households (MATH), Personal computer, Use

20.

Bringing Non-Adopters Along: The Challenge Facing the PC Industry

Brown, S.A. and Venkatesh, V. “Bringing Non-Adopters Along: The Challenge Facing the PC Industry,” Communications of the ACM (46:4), 2003, 76-80. https://doi.org/10.1145/641205.641208
Number of pages: 16 Posted: 18 Apr 2022
Sue A. Brown and Viswanath Venkatesh
University of Arizona - Department of Management Information Systems and Virginia Polytechnic Institute and State University - Pamplin College of Business
Downloads 1 (940,130)

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