Av. Universitat 1
Tarragona, Tarragona 43204
Spain
Rovira i Virgili University
balanced scorecard applicability, literature review, critical analysis
Air transport, Systematic literature review, Costs
Foreign Direct Investment, FDI, emerging economies, Multinational Corporations, MNC, Internationalization, Bibliometric analysis, Co-citation analysis, Historiographic analysis
Mandatory Cost, Voluntary Cost, Quality and Environmental Certification, Firm Size, Hospitality Sector
customer satisfaction, tourism, antecedents, consequences, systematic literature review