Georgios Zervas

Questrom School of Business, Boston University

Assistant Professor of Marketing

United States

http://people.bu.edu/zg

SCHOLARLY PAPERS

7

DOWNLOADS
Rank 593

SSRN RANKINGS

Top 593

in Total Papers Downloads

28,896

CITATIONS
Rank 45,298

SSRN RANKINGS

Top 45,298

in Total Papers Citations

3

Scholarly Papers (7)

1.

The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry

Boston U. School of Management Research Paper No. 2013-16
Number of pages: 45 Posted: 14 Dec 2013 Last Revised: 19 Nov 2016
Georgios Zervas, Davide Proserpio and John Byers
Questrom School of Business, Boston University, Marshall School of Business, University of Southern California and Boston University - Department of Computer Science
Downloads 5,850 (79)

Abstract:

sharing economy, Airbnb, hotels, competition, peer-to-peer markets

2.

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

Harvard Business School NOM Unit Working Paper No. 14-006
Number of pages: 35 Posted: 13 Jul 2013 Last Revised: 05 May 2015
Michael Luca and Georgios Zervas
Harvard Business School - Negotiations, Organizations & Markets Unit and Questrom School of Business, Boston University
Downloads 2,619 (3,449)
Citation 1

Abstract:

3.

A First Look at Online Reputation on Airbnb, Where Every Stay is Above Average

Number of pages: 22 Posted: 25 Jan 2015 Last Revised: 12 Apr 2015
Georgios Zervas, Davide Proserpio and John Byers
Questrom School of Business, Boston University, Marshall School of Business, University of Southern California and Boston University - Department of Computer Science
Downloads 978 (1,304)

Abstract:

airbnb, reputation, online reviews, sharing economy

4.

Understanding Emerging Threats to Online Advertising

Boston U. School of Management Research Paper No. 2505643
Number of pages: 26 Posted: 06 Oct 2014 Last Revised: 29 Jun 2016
Ceren Budak, Sharad Goel, Justin M. Rao and Georgios Zervas
University of Michigan at Ann Arbor, Stanford University, Microsoft Research and Questrom School of Business, Boston University
Downloads 473 (25,152)

Abstract:

e-commerce, privacy, competition, advertising

5.

Online Reputation Management: Estimating the Impact of Management Responses on Consumer Reviews

Forthcoming, Marketing Science
Number of pages: 43 Posted: 13 Nov 2014 Last Revised: 08 Nov 2016
Davide Proserpio and Georgios Zervas
Marshall School of Business, University of Southern California and Questrom School of Business, Boston University
Downloads 291 (21,974)

Abstract:

online reviews, management responses, reputation

6.

The Groupon Effect on Yelp Ratings: A Root Cause Analysis

Number of pages: 21 Posted: 06 Feb 2015
John Byers, Michael Mitzenmacher and Georgios Zervas
Boston University - Department of Computer Science, Harvard University and Questrom School of Business, Boston University
Downloads 11 (392,902)
Citation 1

Abstract:

groupon, yelp, reputation, daily deals

7.

Information Asymmetries in Pay-Per-Bid Auctions

Number of pages: 10 Posted: 07 Feb 2015
John Byers, Michael Mitzenmacher and Georgios Zervas
Boston University - Department of Computer Science, Harvard University and Questrom School of Business, Boston University
Downloads 7 (456,744)
Citation 1

Abstract:

pay per bid auctions, swoopo