Soumya Mukherjee

Bengal School of Technology & Management

Lecturer

West Bengal

India

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Scholarly Papers (1)

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A Competency Mapping Framework for Indian Services Sector

Number of pages: 14 Posted: 27 Jun 2012
Debabrata Das and Soumya Mukherjee
West Bengal University of Technology - Bengal School Of Technology & Management and Bengal School of Technology & Management
Downloads 897 (26,477)

Abstract:

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competency mapping, customers perception oriented job analysis, a conceptual framework