Maria Bakatsaki

Technical University of Crete (TUC)

University Campus

Chania

Crete, 73100

Greece

http://dpem.tuc.gr

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Scholarly Papers (1)

1.

Quality Readiness in Organizations: Literature Review and Proposal of a New Quality Readiness Index

European Business Research Conference Proceedings 2012
Posted: 14 Aug 2012
Technical University of Crete (TUC), Technical University of Crete (TUC) - Department of Production Engineering and Management and Technical University of Crete (TUC) - Department of Production Engineering and Management

Abstract:

quality readiness, quality culture, change management, readiness for change