Pawan Budhwar

Aston University

Aston Triangle

Birmingham, B4 7ET

United Kingdom

SCHOLARLY PAPERS

3

DOWNLOADS

228

SSRN CITATIONS

1

CROSSREF CITATIONS

11

Scholarly Papers (3)

1.

Insights into the Indian Call Centre Industry: Can Internal Marketing Help Tackle High Employee Turnover?

Journal of Services Marketing, Vol. 23, No. 5, pp. 351-362.
Number of pages: 12 Posted: 03 Nov 2012
Aston University, Loyola University of Chicago, Aston University - Aston Business School and Clayton State University - University System of Georgia
Downloads 226 (175,988)

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call centres, employees, employee turnover, internal marketing, India, human resource management

2.

Effectiveness of Performance Appraisal: An Integrated Framework

International Journal of Management Reviews, Vol. 17, Issue 4, pp. 510-533, 2015
Number of pages: 24 Posted: 19 Oct 2015
Muhammad Zahid Iqbal, Saeed Akbar and Pawan Budhwar
Comsats University Islamabad, University of Liverpool - Accounting and Finance Division and Aston University
Downloads 1 (813,650)
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3.

Advancing Theory and Research and the British Journal of Management

British Journal of Management, Vol. 25, Issue 1, pp. 1-3, 2014
Number of pages: 3 Posted: 04 Jan 2014
Geoffrey Wood and Pawan Budhwar
University of Warwick - Warwick Business School and Aston University
Downloads 1 (813,650)
Citation 1
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