Arup Varma

Loyola University of Chicago

25 East Pearson Street

Chicago, IL 60611

United States

SCHOLARLY PAPERS

3

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360

SSRN CITATIONS

2

CROSSREF CITATIONS

2

Scholarly Papers (3)

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1.

Insights into the Indian Call Centre Industry: Can Internal Marketing Help Tackle High Employee Turnover?

Journal of Services Marketing, Vol. 23, No. 5, pp. 351-362.
Number of pages: 12 Posted: 03 Nov 2012
Pawan Budhwar, Arup Varma, Neeru Malhotra and Avinandan Mukherjee
Aston University, Loyola University of Chicago, Aston University - Aston Business School and Clayton State University - University System of Georgia
Downloads 244 (200,859)

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call centres, employees, employee turnover, internal marketing, India, human resource management

2.

The Effects of Technological Supervision on Gig Workers: Organizational Control and Motivation of Uber, Taxi, and Limousine Drivers

Norlander, P. Jukic, N. Varma, A. & Nestorov, S. (2021). The Effects of Technological Supervision on Gig Workers: Organizational Control and Motivation of Uber, Taxi, and Limousine Drivers. International Journal of Human Resource Management. https://doi.org/10.1080/09585192.2020.1867614
Number of pages: 49 Posted: 10 Mar 2021
Peter Norlander, Nenad Jukic, Arup Varma and Svetlozar Nestorov
Loyola University Chicago, Quinlan School of Business, Department of Management, Loyola-Chicago Quinlan School of Business, Loyola University of Chicago and Loyola-Chicago Quinlan School of Business
Downloads 116 (378,043)

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Uber, Gig Economy, Algorithmic Management, Motivation, Control, Technology

3.

High Performance Work Systems, Cultures and Gender Demography

Pichler, S., Varma, A., Yu, A., Beenen, G., & Davoudpour, S. (2014). High performance work systems, cultures and gender demography. Employee Relations, 36(6), 693-707.
Posted: 28 Jun 2017
Shaun Pichler, Arup Varma, Andrew Yu, Gerard Beenen and Shahin Davoudpour
California State University, Fullerton - Department of Management, Loyola University of Chicago, Michigan State University, The Eli Broad College of Business and The Eli Broad Graduate School of Management, Students, California State University, Fullerton - Department of Management and affiliation not provided to SSRN

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High Performance Work Systems, Women, Human Resources Management