Antonio Moreno

Harvard University - Technology & Operations Management Unit

SCHOLARLY PAPERS

17

DOWNLOADS
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Top 4,361

in Total Papers Downloads

9,920

SSRN CITATIONS
Rank 9,750

SSRN RANKINGS

Top 9,750

in Total Papers Citations

74

CROSSREF CITATIONS

40

Scholarly Papers (17)

1.

Offline Showrooms in Omni-Channel Retail: Demand and Operational Benefits

Number of pages: 43 Posted: 22 Dec 2013 Last Revised: 08 Mar 2017
David R. Bell, Santiago Gallino and Antonio Moreno
University of Pennsylvania - Marketing Department, University of Pennsylvania - Operations, Information and Decisions Department and Harvard University - Technology & Operations Management Unit
Downloads 2,698 (4,871)
Citation 45

Abstract:

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Omni-Channel Retailing, Showrooms, Experience Attributes, Propensity Scoring, Quasi-Experimental Methods, Empirical Operations Management

2.

Pros vs Joes: Agent Pricing Behavior in the Sharing Economy

Ross School of Business Paper No. 1298
Number of pages: 35 Posted: 26 Dec 2015 Last Revised: 09 Sep 2016
Jun Li, Antonio Moreno and Dennis Zhang
University of Michigan, Stephen M. Ross School of Business, Harvard University - Technology & Operations Management Unit and Washington University in St. Louis - John M. Olin Business School
Downloads 1,398 (14,367)
Citation 30

Abstract:

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Two-sided market, sharing economy, behavioral economics, revenue management, hospitality

3.

Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information

Number of pages: 36 Posted: 20 Sep 2012 Last Revised: 10 Sep 2014
Santiago Gallino and Antonio Moreno
University of Pennsylvania - Operations, Information and Decisions Department and Harvard University - Technology & Operations Management Unit
Downloads 1,193 (18,311)
Citation 28

Abstract:

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retail operations, inventory availability, empirical operations management, business analytics, online retail

4.

Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity

Number of pages: 27 Posted: 06 Oct 2013 Last Revised: 28 Jun 2016
Itai Gurvich, Martin Lariviere and Antonio Moreno
Northwestern University, Northwestern University - Kellogg School of Management and Harvard University - Technology & Operations Management Unit
Downloads 1,089 (20,965)
Citation 11

Abstract:

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strategic servers, on-demand economy, independent capacity, distributed systems, service operations, Uber

5.

Customer Supercharging in Experience-Centric Channels

Number of pages: 21 Posted: 28 Oct 2018 Last Revised: 31 Jul 2019
David R. Bell, Santiago Gallino and Antonio Moreno
University of Pennsylvania - Marketing Department, University of Pennsylvania - Operations, Information and Decisions Department and Harvard University - Technology & Operations Management Unit
Downloads 728 (37,196)
Citation 3

Abstract:

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Retail Operations, Marketing-Operations Interface, Omni-Channel Retailing, Experience Attributes, Quasi- Experimental Methods

6.

Channel Integration, Sales Dispersion, and Inventory Management

Number of pages: 39 Posted: 12 Sep 2014 Last Revised: 16 Nov 2016
University of Pennsylvania - Operations, Information and Decisions Department, Harvard University - Technology & Operations Management Unit and The University of Texas at Austin - McCombs School of Business
Downloads 701 (39,094)
Citation 19

Abstract:

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retail operations, online retail, channel integration, long tail, empirical operations, inventory management, omnichannel retail

7.
Downloads 460 (67,152)

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inventory record inaccuracy, inventory management, retail

8.

The Operational Value of Social Media Information

Production and Operations Management, 2015
Number of pages: 31 Posted: 12 Dec 2015 Last Revised: 31 Jul 2017
Goizueta Business School, Emory University, University of Pennsylvania - Operations, Information and Decisions Department, Harvard University - Technology & Operations Management Unit and Washington University in St. Louis - John M. Olin Business School
Downloads 434 (72,044)
Citation 9

Abstract:

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social media, Facebook, sales forecast, machine learning, random forest

9.

Wisdom of Crowds in Operations: Forecasting Using Prediction Markets

Number of pages: 31 Posted: 27 Oct 2015 Last Revised: 26 Jan 2019
Achal Bassamboo, Ruomeng Cui and Antonio Moreno
Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS), Goizueta Business School, Emory University and Harvard University - Technology & Operations Management Unit
Downloads 405 (78,189)
Citation 7

Abstract:

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Wisdom of crowds, demand forecasting, price forecasting

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Menu Cost, Dynamic Pricing, Ordering, Revenue Management, Welfare Analysis

11.

Why Retailers Should Care about Net Neutrality: The Impact of Website Performance on Online Retail

Number of pages: 15 Posted: 31 Oct 2018
Santiago Gallino, Nil Karacaoglu and Antonio Moreno
University of Pennsylvania - Operations, Information and Decisions Department, Fisher College of Business, The Ohio State University and Harvard University - Technology & Operations Management Unit
Downloads 211 (156,598)
Citation 1

Abstract:

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online retail, service operations, quasi-experiments, website performance, abandonment, synthetic control

12.

Omnichannel Fulfillment Dilemmas: Customer Preferences and Manager Perceptions

Number of pages: 47 Posted: 26 Jun 2019
University of Pennsylvania - Operations, Information and Decisions Department, Harvard University - Technology & Operations Management Unit and Rotterdam School of Management, Erasmus University
Downloads 155 (205,914)
Citation 2

Abstract:

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omnichannel, marketing-operations interface, managerial biases, conjoint analysis

13.

Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging Markets

Harvard Business School Marketing Unit Working Paper No. 19-030, Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 19-030
Number of pages: 49 Posted: 19 Oct 2018
Chaitanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu
Operations Department, Kellogg School of Management, Northwestern University, Harvard University - Technology & Operations Management Unit, Harvard University - Business School (HBS) and Northwestern University - Kellogg School of Management
Downloads 127 (241,494)
Citation 2

Abstract:

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cash on delivery; dynamic pricing; emerging markets; online retail; opportunistic returns; payment methods; strategic customer behavior

14.
Downloads 106 (275,302)
Citation 2

Abstract:

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strategic servers, on-demand services, competition, real-time information, service efficiency

15.

The Value of Fit Information in Online Retail: Evidence from a Randomized Field Experiment

Posted: 23 Oct 2015 Last Revised: 13 May 2020
Santiago Gallino and Antonio Moreno
University of Pennsylvania - Operations, Information and Decisions Department and Harvard University - Technology & Operations Management Unit

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Supply chain information, Supply chain innovation, Fit uncertainty, Online retail, Randomized field experiment, Virtual fitting room

16.

The Effects of Product Line Breadth: Evidence from the Automotive Industry

Posted: 08 Apr 2013
Antonio Moreno and Christian Terwiesch
Harvard University - Technology & Operations Management Unit and University of Pennsylvania - Operations & Information Management Department

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empirical operations management, marketing strategy, variety, product line breadth, pricing, automotive industry

17.

Doing Business with Strangers: Reputation in Online Service Marketplaces

Posted: 02 Feb 2013 Last Revised: 14 May 2020
Antonio Moreno and Christian Terwiesch
Harvard University - Technology & Operations Management Unit and University of Pennsylvania - Operations & Information Management Department

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online service markets, online labor markets, reputation, service procurement, procurement auctions