Antonio Moreno

Harvard University - Technology & Operations Management Unit

SCHOLARLY PAPERS

18

DOWNLOADS
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9,661

CITATIONS
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Top 5,094

in Total Papers Citations

108

Scholarly Papers (18)

1.

Offline Showrooms in Omni-Channel Retail: Demand and Operational Benefits

Number of pages: 43 Posted: 22 Dec 2013 Last Revised: 08 Mar 2017
David R. Bell, Santiago Gallino and Antonio Moreno
University of Pennsylvania - Marketing Department, University of Pennsylvania - Operations, Information and Decisions Department and Harvard University - Technology & Operations Management Unit
Downloads 2,565 (4,657)
Citation 31

Abstract:

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Omni-Channel Retailing, Showrooms, Experience Attributes, Propensity Scoring, Quasi-Experimental Methods, Empirical Operations Management

2.

Pros vs Joes: Agent Pricing Behavior in the Sharing Economy

Ross School of Business Paper No. 1298
Number of pages: 35 Posted: 26 Dec 2015 Last Revised: 09 Sep 2016
Jun Li, Antonio Moreno and Dennis Zhang
University of Michigan, Stephen M. Ross School of Business, Harvard University - Technology & Operations Management Unit and Washington University in St. Louis - John M. Olin Business School
Downloads 1,232 (15,579)
Citation 14

Abstract:

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Two-sided market, sharing economy, behavioral economics, revenue management, hospitality

3.

Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information

Number of pages: 36 Posted: 20 Sep 2012 Last Revised: 10 Sep 2014
Santiago Gallino and Antonio Moreno
University of Pennsylvania - Operations, Information and Decisions Department and Harvard University - Technology & Operations Management Unit
Downloads 1,106 (18,361)
Citation 25

Abstract:

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retail operations, inventory availability, empirical operations management, business analytics, online retail

4.

Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity

Number of pages: 27 Posted: 06 Oct 2013 Last Revised: 28 Jun 2016
Itai Gurvich, Martin Lariviere and Antonio Moreno
Northwestern University, Northwestern University - Kellogg School of Management and Harvard University - Technology & Operations Management Unit
Downloads 1,003 (21,231)
Citation 5

Abstract:

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strategic servers, on-demand economy, independent capacity, distributed systems, service operations, Uber

5.

Channel Integration, Sales Dispersion, and Inventory Management

Number of pages: 39 Posted: 12 Sep 2014 Last Revised: 16 Nov 2016
University of Pennsylvania - Operations, Information and Decisions Department, Harvard University - Technology & Operations Management Unit and University of Texas at Austin - McCombs School of Business
Downloads 658 (38,282)
Citation 13

Abstract:

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retail operations, online retail, channel integration, long tail, empirical operations, inventory management, omnichannel retail

6.
Downloads 413 (69,166)

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shelf availability, inventory-record inaccuracy, POMDP, optimal replenishment, retail analytics

7.

The Operational Value of Social Media Information

Production and Operations Management, 2015
Number of pages: 31 Posted: 12 Dec 2015 Last Revised: 31 Jul 2017
Goizueta Business School, Emory University, University of Pennsylvania - Operations, Information and Decisions Department, Harvard University - Technology & Operations Management Unit and Washington University in St. Louis - John M. Olin Business School
Downloads 405 (70,872)
Citation 6

Abstract:

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social media, Facebook, sales forecast, machine learning, random forest

8.

Wisdom of Crowds in Operations: Forecasting Using Prediction Markets

Number of pages: 31 Posted: 27 Oct 2015 Last Revised: 26 Jan 2019
Achal Bassamboo, Ruomeng Cui and Antonio Moreno
Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS), Goizueta Business School, Emory University and Harvard University - Technology & Operations Management Unit
Downloads 349 (84,204)
Citation 3

Abstract:

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Wisdom of crowds, demand forecasting, price forecasting

9.

The Value of Fit Information in Online Retail: Evidence from a Randomized Field Experiment

Number of pages: 30 Posted: 23 Oct 2015 Last Revised: 30 Oct 2015
Santiago Gallino and Antonio Moreno
University of Pennsylvania - Operations, Information and Decisions Department and Harvard University - Technology & Operations Management Unit
Downloads 344 (85,659)
Citation 3

Abstract:

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Supply chain information, Supply chain innovation, Fit uncertainty, Online retail, Randomized field experiment, Virtual fitting room

10.

Pricing and Production Flexibility: An Empirical Analysis of the U.S. Automotive Industry

Number of pages: 40 Posted: 13 Dec 2012 Last Revised: 07 Mar 2015
Antonio Moreno and Christian Terwiesch
Harvard University - Technology & Operations Management Unit and University of Pennsylvania - Operations & Information Management Department
Downloads 328 (90,336)
Citation 6

Abstract:

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flexibility, operations strategy, empirical operations, pricing, automotive industry

11.

The Effects of Product Line Breadth: Evidence from the Automotive Industry

Number of pages: 35 Posted: 08 Apr 2013
Antonio Moreno and Christian Terwiesch
Harvard University - Technology & Operations Management Unit and University of Pennsylvania - Operations & Information Management Department
Downloads 292 (102,513)
Citation 2

Abstract:

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empirical operations management, marketing strategy, variety, product line breadth, pricing, automotive industry

12.

Doing Business with Strangers: Reputation in Online Service Marketplaces

Number of pages: 39 Posted: 02 Feb 2013 Last Revised: 10 Sep 2014
Antonio Moreno and Christian Terwiesch
Harvard University - Technology & Operations Management Unit and University of Pennsylvania - Operations & Information Management Department
Downloads 272 (110,644)
Citation 25

Abstract:

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online service markets, online labor markets, reputation, service procurement, procurement auctions

13.

Offline Experiences and Value Creation in Omnichannel Retail

Number of pages: 13 Posted: 28 Oct 2018
David R. Bell, Santiago Gallino and Antonio Moreno
University of Pennsylvania - Marketing Department, University of Pennsylvania - Operations, Information and Decisions Department and Harvard University - Technology & Operations Management Unit
Downloads 233 (129,682)

Abstract:

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Retail Operations, Marketing-Operations Interface, Omni-Channel Retailing, Experience Attributes, Quasi- Experimental Methods

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Menu Cost, Dynamic Pricing, Ordering, Revenue Management, Welfare Analysis

15.

Why Retailers Should Care about Net Neutrality: The Impact of Website Performance on Online Retail

Number of pages: 15 Posted: 31 Oct 2018
Santiago Gallino, Nil Karacaoglu and Antonio Moreno
University of Pennsylvania - Operations, Information and Decisions Department, Kellogg School of Management, Operations Management Department and Harvard University - Technology & Operations Management Unit
Downloads 142 (201,989)

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online retail, service operations, quasi-experiments, website performance, abandonment, synthetic control

16.
Downloads 70 (325,376)
Citation 1

Abstract:

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strategic servers, on-demand services, competition, real-time information, service efficiency

17.

Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging Markets

Harvard Business School Marketing Unit Working Paper No. 19-030, Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 19-030
Number of pages: 49 Posted: 19 Oct 2018
Chaitanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu
Operations Department, Kellogg School of Management, Northwestern University, Harvard University - Technology & Operations Management Unit, Harvard Business School and Northwestern University - Kellogg School of Management
Downloads 69 (327,891)
Citation 2

Abstract:

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cash on delivery; dynamic pricing; emerging markets; online retail; opportunistic returns; payment methods; strategic customer behavior

18.

Omnichannel Fulfillment Dilemmas: Customer Preferences and Manager Perceptions

Number of pages: 47 Posted: 26 Jun 2019
University of Pennsylvania - Operations, Information and Decisions Department, Harvard University - Technology & Operations Management Unit and Rotterdam School of Management, Erasmus University
Downloads 26 (481,774)

Abstract:

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omnichannel, marketing-operations interface, managerial biases, conjoint analysis