Antonio Moreno

Harvard University - Technology & Operations Management Unit

SCHOLARLY PAPERS

18

DOWNLOADS
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Top 4,814

in Total Papers Downloads

12,374

SSRN CITATIONS
Rank 7,904

SSRN RANKINGS

Top 7,904

in Total Papers Citations

126

CROSSREF CITATIONS

38

Scholarly Papers (18)

1.

Offline Showrooms in Omni-Channel Retail: Demand and Operational Benefits

Number of pages: 43 Posted: 22 Dec 2013 Last Revised: 08 Mar 2017
David R. Bell, Santiago Gallino and Antonio Moreno
University of Pennsylvania - Marketing Department, University of Pennsylvania - Operations, Information and Decisions Department and Harvard University - Technology & Operations Management Unit
Downloads 3,032 (5,932)
Citation 58

Abstract:

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Omni-Channel Retailing, Showrooms, Experience Attributes, Propensity Scoring, Quasi-Experimental Methods, Empirical Operations Management

2.

Pros vs Joes: Agent Pricing Behavior in the Sharing Economy

Ross School of Business Paper No. 1298
Number of pages: 35 Posted: 26 Dec 2015 Last Revised: 09 Sep 2016
Jun Li, Antonio Moreno and Dennis Zhang
University of Michigan, Stephen M. Ross School of Business, Harvard University - Technology & Operations Management Unit and Washington University in St. Louis - John M. Olin Business School
Downloads 1,767 (14,077)
Citation 49

Abstract:

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Two-sided market, sharing economy, behavioral economics, revenue management, hospitality

3.

Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity

Number of pages: 27 Posted: 06 Oct 2013 Last Revised: 28 Jun 2016
Itai Gurvich, Martin Lariviere and Antonio Moreno
Northwestern University, Northwestern University - Kellogg School of Management and Harvard University - Technology & Operations Management Unit
Downloads 1,307 (22,222)
Citation 13

Abstract:

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strategic servers, on-demand economy, independent capacity, distributed systems, service operations, Uber

4.

Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information

Number of pages: 36 Posted: 20 Sep 2012 Last Revised: 10 Sep 2014
Santiago Gallino and Antonio Moreno
University of Pennsylvania - Operations, Information and Decisions Department and Harvard University - Technology & Operations Management Unit
Downloads 1,284 (22,839)
Citation 37

Abstract:

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retail operations, inventory availability, empirical operations management, business analytics, online retail

5.

Customer Supercharging in Experience-Centric Channels

Number of pages: 21 Posted: 28 Oct 2018 Last Revised: 31 Jul 2019
David R. Bell, Santiago Gallino and Antonio Moreno
University of Pennsylvania - Marketing Department, University of Pennsylvania - Operations, Information and Decisions Department and Harvard University - Technology & Operations Management Unit
Downloads 1,121 (27,821)
Citation 5

Abstract:

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Retail Operations, Marketing-Operations Interface, Omni-Channel Retailing, Experience Attributes, Quasi- Experimental Methods

6.

Channel Integration, Sales Dispersion, and Inventory Management

Number of pages: 39 Posted: 12 Sep 2014 Last Revised: 16 Nov 2016
University of Pennsylvania - Operations, Information and Decisions Department, Harvard University - Technology & Operations Management Unit and The University of Texas at Austin - McCombs School of Business
Downloads 769 (47,037)
Citation 27

Abstract:

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retail operations, online retail, channel integration, long tail, empirical operations, inventory management, omnichannel retail

7.
Downloads 546 (73,218)

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inventory record inaccuracy, inventory management, retail

8.

Wisdom of Crowds in Operations: Forecasting Using Prediction Markets

Number of pages: 31 Posted: 27 Oct 2015 Last Revised: 26 Jan 2019
Achal Bassamboo, Ruomeng Cui and Antonio Moreno
Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS), Goizueta Business School, Emory University and Harvard University - Technology & Operations Management Unit
Downloads 540 (74,277)
Citation 11

Abstract:

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Wisdom of crowds, demand forecasting, price forecasting

9.

The Operational Value of Social Media Information

Production and Operations Management, 2015
Number of pages: 31 Posted: 12 Dec 2015 Last Revised: 31 Jul 2017
Goizueta Business School, Emory University, University of Pennsylvania - Operations, Information and Decisions Department, Harvard University - Technology & Operations Management Unit and Washington University in St. Louis - John M. Olin Business School
Downloads 506 (80,420)
Citation 10

Abstract:

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social media, Facebook, sales forecast, machine learning, random forest

10.

Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail

Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail." Operations Research (2022).
Number of pages: 35 Posted: 31 Oct 2018 Last Revised: 01 Aug 2022
Santiago Gallino, Nil Karacaoglu and Antonio Moreno
University of Pennsylvania - Operations, Information and Decisions Department, Fisher College of Business, The Ohio State University and Harvard University - Technology & Operations Management Unit
Downloads 389 (109,488)
Citation 3

Abstract:

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in-process delays, service operations, online retail, website speed, abandonment

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Menu Cost, Dynamic Pricing, Ordering, Revenue Management, Welfare Analysis

12.

Omnichannel Fulfillment Dilemmas: Customer Preferences and Manager Perceptions

Number of pages: 47 Posted: 26 Jun 2019
University of Pennsylvania - Operations, Information and Decisions Department, Harvard University - Technology & Operations Management Unit and Rotterdam School of Management, Erasmus University
Downloads 312 (139,170)
Citation 2

Abstract:

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omnichannel, marketing-operations interface, managerial biases, conjoint analysis

13.

Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging Markets

Harvard Business School Marketing Unit Working Paper No. 19-030, Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 19-030
Number of pages: 49 Posted: 19 Oct 2018
Chaitanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu
Downloads 253 (172,382)
Citation 5

Abstract:

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cash on delivery; dynamic pricing; emerging markets; online retail; opportunistic returns; payment methods; strategic customer behavior

14.
Downloads 180 (235,934)
Citation 3

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strategic servers, on-demand services, competition, real-time information, service efficiency

15.

Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces

Number of pages: 32 Posted: 24 Sep 2022
Santiago Gallino, Nil Karacaoglu and Antonio Moreno
University of Pennsylvania - Operations, Information and Decisions Department, Fisher College of Business, The Ohio State University and Harvard University - Technology & Operations Management Unit
Downloads 21 (767,927)

Abstract:

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algorithms, algorithmic curation, online marketplaces, empirical operations, Buybox

16.

The Value of Fit Information in Online Retail: Evidence from a Randomized Field Experiment

Gallino, Santiago, and Antonio Moreno. "The value of fit information in online retail: Evidence from a randomized field experiment." Manufacturing & Service Operations Management 20, no. 4 (2018): 767-787.
Number of pages: 30 Posted: 23 Oct 2015 Last Revised: 16 Aug 2022
Santiago Gallino and Antonio Moreno
University of Pennsylvania - Operations, Information and Decisions Department and Harvard University - Technology & Operations Management Unit
Downloads 3 (886,133)
Citation 8

Abstract:

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Supply chain information, Supply chain innovation, Fit uncertainty, Online retail, Randomized field experiment, Virtual fitting room

17.

The Effects of Product Line Breadth: Evidence from the Automotive Industry

Posted: 08 Apr 2013
Antonio Moreno and Christian Terwiesch
Harvard University - Technology & Operations Management Unit and University of Pennsylvania - Operations & Information Management Department

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empirical operations management, marketing strategy, variety, product line breadth, pricing, automotive industry

18.

Doing Business with Strangers: Reputation in Online Service Marketplaces

Posted: 02 Feb 2013 Last Revised: 14 May 2020
Antonio Moreno and Christian Terwiesch
Harvard University - Technology & Operations Management Unit and University of Pennsylvania - Operations & Information Management Department

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online service markets, online labor markets, reputation, service procurement, procurement auctions