Soultana Kapiki

International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism

Professor

P.O. Box 141

Sindos Thessaloniki, GR-57400

Greece

http://https://ihu-gr.academia.edu/SoultanaTaniaKapiki

SCHOLARLY PAPERS

30

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8,728

SSRN CITATIONS
Rank 32,102

SSRN RANKINGS

Top 32,102

in Total Papers Citations

2

CROSSREF CITATIONS

17

Scholarly Papers (30)

1.

The Impact of Economic Crisis on Tourism and Hospitality: Results from a Study in Greece

Central European Review of Economics and Finance, Vol. 2. No. 1 (2012), pp. 19-30
Number of pages: 14 Posted: 24 Sep 2012 Last Revised: 14 May 2013
Soultana Kapiki
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 2,087 (6,780)

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Hospitality, tourism, crisis, Greece, recession, social peace

2.

Quality Management in Tourism and Hospitality: An Exploratory Study among Tourism Stakeholders

International Journal of Economic Practices and Theories, Vol. 2, No. 2, April 2012
Number of pages: 9 Posted: 23 Sep 2012
Soultana Kapiki
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 2,054 (6,948)
Citation 1

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Hotel guests, quality, service, tourism and hospitality

3.

Current and Future Trends in Tourism and Hospitality: The Case of Greece

International Journal of Economic Practices and Theories, Vol. 2, No. 1, 2012 (January), e-ISSN 2247 – 7225
Number of pages: 12 Posted: 23 Sep 2012
Soultana Kapiki
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 2,029 (7,097)

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Employment, Greece, services, tourism and hospitality, trends

4.

Determinants of Tourism Flows to Greece: A Gravity Model Approach

TOURISMOS: An International Multidisciplinary Refereed Journal of Tourism, Forthcoming
Number of pages: 22 Posted: 17 Oct 2016
Visar Malaj and Soultana Kapiki
University of Tirana - Department of Economics and International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 300 (101,572)

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Greece, tourism, gravity model, financial crisis, demand factors, economic growth

5.

Implementing Sustainable Practices in Greek Eco-Friendly Hotels

Journal of Environmental Protection and Ecology, Vol. 13, No, 2A, pp. 1117–1123, 2012
Number of pages: 7 Posted: 23 Sep 2012 Last Revised: 28 Jan 2013
Soultana Kapiki
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 277 (110,700)

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eco-friendly, green, sustainable, tourism, hotel

6.

Profit Optimization Strategies in Integrated Resorts - Case Study of the Sani Resort, Chalkidiki

International Conference 'Competition and Innovation in Tourism: New Challenges in an Uncertain Environment', ISBN 978-88-89677-88-9, pp. 193-205, Naples Italy, 2012
Number of pages: 13 Posted: 23 Sep 2012 Last Revised: 15 Oct 2012
Soultana Kapiki
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 272 (112,809)

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benchmarking, hospitality, hotels, integrated resorts, profitability, strategies

7.

Factors Enhancing Economic Performance in Hospitality - The Paradigm of Greek Hotel Companies

Journal of Tourism, Hospitality & Culinary Arts (ISSN 1985-8914), Vol. 4(2), pp. 7-18
Number of pages: 12 Posted: 11 Nov 2012 Last Revised: 30 Aug 2013
Soultana Kapiki
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 268 (114,572)

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Economic performance, hotels, hospitality, profitability, success factors

8.

Development Prospects of Uzbekistan's Tourism and Hospitality Industry by Utilizing the EU Experience

Published in the Proceedings of the “International Conference on Tourism Milestones – Preparing for tomorrow”, Sharjah, United Arab Emirates, DOI: 10.13140/2.1.4753.1845
Number of pages: 12 Posted: 08 Jan 2015
Soultana Kapiki and Marufjon Tarikulov
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism and Tashkent State University of Economics
Downloads 175 (172,673)

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Tourism development, hospitality, Uzbekistan

9.

Energy Management in Hospitality: A Study of the Thessaloniki Hotels

Journal of Economics and Organization of Future Enterprise, 2010
Number of pages: 20 Posted: 23 Sep 2012
Soultana Kapiki
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 170 (177,180)

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Energy, hospitality, hotels, lodgings, sustainability, operating costs, environment, green practices, eco-labelling

10.

Information Technologies & Competitiveness in Hospitality: Case Study of Greek Resort Hotels

Proceedings of the International Conference on Hospitality & Tourism Management, ICOHT 2013, ISSN: 2345-962x, pp. 456-475
Number of pages: 23 Posted: 15 Dec 2013
Soultana Kapiki
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 147 (200,214)

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Information technologies, hospitality, competitiveness, resort hotels, capital expenditures

11.

E-Hospitality Strategies Enhancing Competitiveness: Evidence from China and Central Macedonia, Greece

Chapter 10 in the book "Handbook on Tourism Development and Management", pp. 165-190, Editor: Kerri Hayden Collins
Number of pages: 10 Posted: 24 Feb 2015 Last Revised: 14 May 2015
Soultana Kapiki and Jing Fu
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism and Chengdu University - International e-Tourism Research Center
Downloads 145 (202,511)

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Information and communication technologies, e-hospitality, Chinese new tourists, competitiveness, tourism destination, Greece

12.

Development of Tourism in the Republic of Kazakhstan

International Journal of Global Ideas, ISSN 2308-9717, Vol. 2 (2014, JUNE), pp. 29-39
Number of pages: 11 Posted: 07 May 2015 Last Revised: 11 Nov 2016
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism, Sarsen Amanzholov East Kazakhstan State University - Department of Business and Business Administration and Alexander Technological Educational Institute of Thessaloniki
Downloads 98 (270,653)

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International tourism, market, industry, export, development, cultural and economic life

13.

Managing the Knowledge for Chinese Tourists: Establishment of Greece as a Preferred Destination

Proceedings of the 2nd International Conference on Contemporary Marketing Issues (ICCMI) 2014, ISBN: 978-960-287-145-4, pages 81-86
Number of pages: 6 Posted: 04 Jul 2014
Soultana Kapiki, Jing Fu and Lei Mu
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism, Chengdu University - International e-Tourism Research Center and Chengdu University
Downloads 87 (292,169)

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Customer knowledge management, Chinese Tourists, Greece, Preferred destination, Strategic framework

14.

Assessment of the Lodging Industry Profitability Performance: Invest in Independent or Chain Ownership?

TURIZAM Volume 18, Issue 2, 84-94 (2014)
Number of pages: 11 Posted: 29 Jun 2014 Last Revised: 15 Jan 2015
Soultana Kapiki, Lei Mu and Jing Fu
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism, Chengdu University and Chengdu University - International e-Tourism Research Center
Downloads 81 (305,184)
Citation 1

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profitability performance, lodging industry, independent hotels, chain ownership, good practices

15.

A Systems Thinking Approach for E-Tourism Curriculum Design

Proceedings of the International Conference CROSS – CULTURAL ISSUES IN TOURISM & HOSPITALITY, Crete 2014, ISBN 978-0-948314-61-2, pp. 71-85, DOI: 10.13140/2.1.1256.7367
Number of pages: 15 Posted: 14 Jan 2015
Soultana Kapiki, Jing Fu and Lei Mu
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism, Chengdu University - International e-Tourism Research Center and Chengdu University
Downloads 77 (314,393)

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e-Tourism curriculum, knowledge management, supply chain management, knowledge supply chain, systems thinking

16.

Evaluating Economic Viability of the Lodging Industry: Independent vs. Chain Hotels

International Conference "Contemporary Trends in Tourism and Hospitality - CTTH 2013," September 2013, Proceedings ISBN 978-86-7031-310-1, pp. 287-297
Number of pages: 13 Posted: 29 Sep 2013 Last Revised: 06 Oct 2013
Soultana Kapiki
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 76 (316,843)

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Economic viability, lodging industry, independent hotels, chain hotels, good practices

17.

Τήρηση Λογαριασμών Πελατών: Main-Courante Ξενοδοχείων (Front Office Accounting - Table of Contents)

Number of pages: 4 Posted: 27 Nov 2015 Last Revised: 06 Dec 2015
Soultana Kapiki
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 69 (334,361)

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18.

Human Capital as an Important Asset of Kazakhstan's Sustainable Development

World Applied Sciences Journal 33 (3): 466-471, 2015, ISSN 1818-4952, DOI: 10.5829/idosi.wasj.2015.33.03.75
Number of pages: 6 Posted: 07 May 2015
Soultana Kapiki and Saniya Nurgaliyeva
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism and Sarsen Amanzholov East Kazakhstan State University
Downloads 67 (342,335)

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Human Capital, Sustainable Development, Kazakh Economy, Employee Retention, Competitiveness

19.

Strategic Framework Showcasing Greece in the Chinese Tourism Market

EuroMed Journal of Business, Vol. 10(3), pp. 311-326
Number of pages: 7 Posted: 03 Aug 2015 Last Revised: 03 Sep 2015
Soultana Kapiki, Jing Fu and Lei Mu
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism, Chengdu University - International e-Tourism Research Center and Chengdu University
Downloads 40 (427,570)

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Knowledge management, Chinese tourists, Greece, outbound tourism, strategic framework

20.

Reengineering Knowledge for e-Tourism and Hospitality Curriculum

Journal of Tourism, Heritage & Services Marketing, Volume 2, Issue 2 (2016)
Number of pages: 22 Posted: 09 Mar 2017 Last Revised: 26 Jul 2017
Jing Fu, Soultana Kapiki and Lei Mu
Chengdu University - International e-Tourism Research Center, International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism and Chengdu University
Downloads 39 (431,703)

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e-Tourism & Hospitality, Knowledge Engineering, Knowledge Management, Supply Chain Management, Knowledge Supply Chain

21.

Promotion of Hotel Recreation Facilities Among Young People in Greece and Montenegro

DOI: 10.13140/2.1.1055.2644, Proceedings of the 2nd International Conference on Contemporary Marketing Issues (ICCMI) 2014, ISBN: 978-960-287-145-4, pages 616-623
Number of pages: 8 Posted: 04 Jul 2014 Last Revised: 31 Jan 2015
Soultana Kapiki and Damjan Jaksic
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism and University of Novi Sad
Downloads 38 (435,838)
Citation 1

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Recreation facilities, hotels, promotion, Greece, Montenegro

22.

Ecological Hospitality Management in Greece: The Case of EU Ecolabeled Hotels

International Conference 'Development of Ecological Tourism: International Experience and Capabilities of Uzbekistan', Tashkent, 1-2 November 2012
Number of pages: 5 Posted: 11 Nov 2012 Last Revised: 24 Aug 2014
Soultana Kapiki
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 28 (480,945)

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ecological management, hospitality, EU Ecolabel

23.

Υπηρεσία Υποδοχής (Front Office Management - Table of Contents)

2nd Edition, ISBN: 960-390-038-9
Number of pages: 8 Posted: 25 Nov 2015 Last Revised: 06 Dec 2015
Soultana Kapiki
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 25 (497,074)

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24.

Consumers’ Perceptions of the Local Hotel Recreation Facilities: The Case of Greek and Serbian Young People

Int. J. Tourism Policy, Vol. 6, No. 1, 2015, pp. 46–63
Number of pages: 10 Posted: 04 Mar 2016 Last Revised: 11 Mar 2016
Soultana Kapiki and Damjan Jaksic
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism and University of Novi Sad
Downloads 19 (531,967)

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Tourism; hospitality; hotels; leisure; recreation facilities; marketing actions; profitability; customer behaviour; Greece; Serbia.

25.

Quality Management in Tourism Accommodations: The European Flower

ShMILE Sustainable hotels in Mediterranean Islands and area A demonstration project in Corsica, Sardinia and Halkidiki for EU-wide promotion of the EU eco-label on tourist accommodation service, DOI: 10.13140/RG.2.1.4476.1447
Number of pages: 112 Posted: 04 Apr 2017
Soultana Kapiki and Nikoletta Tatari
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism and Independent
Downloads 18 (537,809)

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26.

Research & Study in Europe Enriching Educational Environment in S. Caucasus – Volume IV

A collection of papers submitted by S. Caucasian researchers, ISBN: 9789609925334
Number of pages: 93 Posted: 16 Dec 2015
Soultana Kapiki
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 13 (567,878)

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27.

Research Study on Ecological Areas (Preface)

Papers submitted by researchers and students of the "SUTTI" project, ISBN: 978-960-89573-0-5
Number of pages: 5 Posted: 07 Dec 2015
Soultana Kapiki
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 11 (580,472)

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28.

Καινοτόμες Λειτουργίες Διοίκησης στην Εκπαίδευση. Πλεονεκτήματα και Πιθανές Επιπλοκές (Innovative Management Functions in Education. Advantages and Probable Complications)

1st International Congress on Management of Educational Units, Thessaloniki, Greece, ISBN: 978-960-287-162-1, p.p. 921-929
Number of pages: 9 Posted: 18 Apr 2019
Soultana Kapiki and Eftychia Rompa
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism and affiliation not provided to SSRN
Downloads 7 (606,431)

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management functions, innovation, total quality management, leadership, Λέξεις-κλειδιά, λειτουργίες διοίκησης, καινοτομία, διοίκηση ολικής ποιότητας, ηγεσία

29.

Αποτελεσματικές στρατηγικές ηγεσίας στην εκπαίδευση: μελέτη περίπτωσης του Αριστοτελείου Πανεπιστημίου Θεσσαλονίκης (Effective Leadership Strategies in Education: Case Study of the Aristotle University of Thessaloniki)

1st International Congress on Management of Educational Units December 7-9, 2018, Thessaloniki, Greece, ISBN: 978-960-287-162-1, p.p. 800-807
Number of pages: 9 Posted: 18 Apr 2019
Gesthimani Vasileiou and Soultana Kapiki
affiliation not provided to SSRN and International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism
Downloads 6 (613,128)

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higher education, distributive leadership, administration, effectiveness, collective case study, τριτοβάθμια εκπαίδευση, διανεμητική ηγεσία, αποτελεσματικότητα, συλλογική μελέτη περίπτωσης

30.

Διοίκηση Ολικής Ποιότητας στους Ανθρώπινους Πόρους. Στρατηγικές Διαδικασίες και Εφαρμογές στην Εκπαίδευση (Total Quality Management on Human Resources: Strategic Procedures and Implementations in Education)

1st International Congress on Management of Educational Units, ISBN: 978-960-287-162-1, p.p. 1100-1106, 2018
Number of pages: 8 Posted: 18 Apr 2019
Soultana Kapiki and Georgia Tsakiridou
International Hellenic University (ex ATEI of Thessaloniki), Management of Organizations, Marketing & Tourism and affiliation not provided to SSRN
Downloads 5 (619,842)

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Διοίκηση Ολικής Ποιότητας (ΔΟΠ), Διοίκηση Ανθρώπινων Πόρων (ΔΑΠ), εκπαιδευτικές μονάδες, στρατηγικές διαδικασίες, Total Quality Management (TQM), Human Resources Management (HRM), Educational Units, Strategic Procedures