Mark Heitmann

University of Hamburg

Allende-Platz 1

Hamburg, 20146

Germany

SCHOLARLY PAPERS

8

DOWNLOADS
Rank 15,759

SSRN RANKINGS

Top 15,759

in Total Papers Downloads

6,578

TOTAL CITATIONS
Rank 25,142

SSRN RANKINGS

Top 25,142

in Total Papers Citations

53

Scholarly Papers (8)

1.

More than a Feeling: Accuracy and Application of Sentiment Analysis

Hartmann, J., Heitmann, M., Siebert, C., & Schamp, C. (2022). More than a Feeling: Accuracy and Application of Sentiment Analysis. International Journal of Research in Marketing, Forthcoming.
Number of pages: 32 Posted: 05 Dec 2019 Last Revised: 30 Sep 2022
TUM School of Management,Technical University of Munich, University of Hamburg, University of Hamburg and University of Mannheim
Downloads 2,402 (12,830)
Citation 15

Abstract:

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Sentiment Analysis; Meta-Analysis; Natural Language Processing; Machine Learning; Transfer Learning; Deep Contextual Language Models; Text Mining

2.

Engaging Customers with Visual Generative AI

Number of pages: 82 Posted: 20 Dec 2023 Last Revised: 28 Feb 2025
University of Hamburg - Faculty of Business Administration, University of Hamburg, University of Hamburg - Faculty of Business Administration and Emory University - Department of Marketing
Downloads 1,802 (20,345)

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generative AI, digital marketing, advertising, consumer engagement, Deep Learning, Computer Vision

3.

The Power of Brand Selfies

Columbia Business School Research Paper Forthcoming
Number of pages: 46 Posted: 11 Apr 2019 Last Revised: 11 Jun 2021
TUM School of Management,Technical University of Munich, University of Hamburg, University of Mannheim and Columbia University - Columbia Business School, Marketing
Downloads 1,695 (22,255)
Citation 33

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User-Generated Content, Social Media, Image Analysis, Deep Learning, Natural Language Processing, Interpretable Machine Learning

4.

The Language of Images: Performance of Image Classification Paradigms in Marketing

Number of pages: 41 Posted: 28 Sep 2022 Last Revised: 06 Dec 2024
University of Hamburg, University of Hamburg - Faculty of Business Administration, TUM School of Management,Technical University of Munich and University of Hamburg
Downloads 273 (234,781)

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generative AI, computer vision, image mining, machine learning, image classification, marketing insight

5.

Precommitment-based Pricing

INSEAD Working Paper No. 2021/34/MKT
Number of pages: 57 Posted: 08 Jul 2021 Last Revised: 21 Jul 2021
affiliation not provided to SSRN, WU Vienna University of Economics and Business, University of Hamburg and INSEAD - Marketing
Downloads 168 (370,547)

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precommitment-based pricing, service marketing, customer acquisition, goal achievement, customer retention

6.

Be Careful What You Look for: Tagged Social Media Content Biases Brand Analyses

Number of pages: 34 Posted: 20 Jul 2022
University of Hamburg, TUM School of Management,Technical University of Munich, University of Hamburg and University of Hamburg
Downloads 129 (459,928)

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Machine Learning, Hashtags, Social Media, Image Analysis, User-Generated Content, Deep Learning

7.

Understanding Videos at Scale: How to Extract Insights for Business Research

Number of pages: 13 Posted: 10 Nov 2020 Last Revised: 30 Nov 2020
University of Hamburg, TUM School of Management,Technical University of Munich, University of Hamburg and University of Hamburg
Downloads 109 (522,658)
Citation 5

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video mining; image analysis; object detection; deep learning; computer vision; unstructured data

8.

Impact of Brand Equity on Customer Acquisition, Retention, and Profit Margin

Journal of Marketing, Vol. 76, No. 4, pp. 44-63
Posted: 12 Oct 2012
Mannheim Business School, University of Hamburg, Columbia University - Columbia Business School, Marketing and Dartmouth College - Tuck School of Business

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brand equity, marketing mix, return on marketing, marketing strategy, customer lifetime value

Other Papers (1)

Total Downloads: 51
1.

Employing Image Analysis for Predicting the Sense of Sameness

Number of pages: 39 Posted: 12 Dec 2013
Kühne Logistics University, University of Hamburg, University of Hamburg and University of Graz - Technology and Innovation Management
Downloads 51

Abstract:

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Product Design, Similarity, Perception, Cognition, Information Retrieval