Ken Moon

University of Pennsylvania - The Wharton School

Jon M. Huntsman Hall

3730 Walnut St.

Philadelphia, PA 19104-6365

United States

SCHOLARLY PAPERS

7

DOWNLOADS
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Top 34,745

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1,419

SSRN CITATIONS
Rank 34,729

SSRN RANKINGS

Top 34,729

in Total Papers Citations

10

CROSSREF CITATIONS

10

Scholarly Papers (7)

1.

Randomized Markdowns and Online Monitoring

Management Science, Forthcoming
Number of pages: 80 Posted: 03 Apr 2015 Last Revised: 07 Sep 2016
University of Pennsylvania - The Wharton School, Stanford Graduate School of Business and Stanford University - Stanford Graduate School of Business
Downloads 422 (74,602)
Citation 14

Abstract:

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Continuous-time stochastic game, Dynamic consumer behavior, Price commitment, Price discrimination, Revenue Management, Structural estimation

2.

Growth and Customer Loyalty: Evidence from the App Economy

Stanford University Graduate School of Business Research Paper No. 16-24
Number of pages: 40 Posted: 10 May 2016 Last Revised: 24 Nov 2016
Haim Mendelson and Ken Moon
Stanford University - Stanford Graduate School of Business and University of Pennsylvania - The Wharton School
Downloads 371 (86,732)
Citation 2

Abstract:

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App economy; Customer acquisition; Customer loyalty; Empirical operations management; Service operations; Service Profit Chain

3.

Manufacturing Productivity with Worker Turnover

Number of pages: 70 Posted: 25 Sep 2018 Last Revised: 22 Nov 2019
University of Pennsylvania - The Wharton School, University of Chicago - Booth School of Business, University of California, Berkeley, Apple Inc., Stanford University, Department of Sociology, Students, University of California, Berkeley, London School of Economics & Political Science (LSE), Stanford University - Freeman Spogli Institute for International Studies, Graduate Institute of International and Development Studies (IHEID) and Apple University
Downloads 320 (102,474)
Citation 3

Abstract:

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Data-driven workforce planning, Empirical operations management, Employee turnover, Experience-Based Equilibrium, Production planning, Productivity, Stochastic optimization, Structural estimation

4.

When to Be Agile: Ratings and Version Updates in Mobile Apps

Number of pages: 35 Posted: 06 Nov 2019
University of Pennsylvania - The Wharton School, affiliation not provided to SSRN, Northwestern University, Microsoft Research, University of Pennsylvania - The Wharton School and University of Pennsylvania - The Wharton School
Downloads 118 (255,457)

Abstract:

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Agile product development, Empirical operations management, Mobile apps, Online marketplace, Product quality and reviews, Product versioning, Sequential innovation, Structural estimation

5.

Managing Market Thickness in Online Business-to-Business Markets

Kelley School of Business Research Paper No. 19-51
Number of pages: 68 Posted: 25 Aug 2019 Last Revised: 26 Jun 2020
Stanford Graduate School of Business, University of Maryland - Robert H. Smith School of Business, University of Pennsylvania - The Wharton School and Indiana University, Kelley School of Business
Downloads 96 (294,441)
Citation 3

Abstract:

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Online markets; Market clearing; Market thickness, Matching supply with demand; Natural experiment; Structural estimation

6.

Matching in Labor Marketplaces: The Role of Experiential Information

Number of pages: 58 Posted: 27 Mar 2020
Cornell SC Johnson College of Business, Cornell Tech, University of Pennsylvania - The Wharton School and University of Pennsylvania - The Wharton School
Downloads 64 (372,707)

Abstract:

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Choice modeling and estimation, Empirical operations management, Information friction, Market intermediaries, Marketplace design, Matching with costly inspection, Online labor markets

7.

The Hidden Cost of Worker Turnover: Attributing Product Reliability to the Turnover of Factory Workers

Number of pages: 23 Posted: 28 Apr 2020
University of Pennsylvania - The Wharton School, Stanford University - Freeman Spogli Institute for International Studies, University of Chicago - Booth School of Business and Apple University
Downloads 28 (514,839)

Abstract:

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Data-driven workforce planning, Empirical operations management, Employee turnover, People operations, Product quality, Productivity, Quality management, Supply chain management