Matthias Söllner

University of Kassel - Information Systems

Pfannkuchstraße 1

Kassel, 34121

Germany

University of St. Gallen - Institute of Information Management

Müller-Friedberg-Str. 8

St. Gallen, 9000

Switzerland

SCHOLARLY PAPERS

45

DOWNLOADS
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3,776

SSRN CITATIONS
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Top 27,527

in Total Papers Citations

20

CROSSREF CITATIONS

18

Scholarly Papers (45)

1.

Value Co-Creation in Smart Services: A Functional Affordances Perspective on Smart Personal Assistants

Journal of the Association for Information Systems 2020, 418-458. ISSN 1536-9323
Number of pages: 78 Posted: 27 Oct 2021
Robin Knote, Andreas Janson, Matthias Söllner and J. M. Leimeister
University of Kassel, University of St.Gallen, University of Kassel - Information Systems and University of St. Gallen
Downloads 403 (126,575)
Citation 19

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Affordances, Smart Personal Assistants, Smart Services, Value Co-Creation

2.

What We Really Know About Antecedents of Trust: A Critical Review of the Empirical Information Systems Literature on Trust

Psychology of Trust: New Research, D. Gefen, Verlag/Publisher: Nova Science Publishers, 2013
Number of pages: 30 Posted: 04 Aug 2014
Matthias Söllner and J. M. Leimeister
University of Kassel - Information Systems and University of St. Gallen
Downloads 353 (146,716)
Citation 1

Abstract:

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Trust, antecedents, information systems research, measurement model specification

FC Bayern München Goes Social - The Value of Social Media for Professional Sports Clubs.

Number of pages: 12 Posted: 13 Jun 2017 Last Revised: 18 Mar 2018
J. M. Leimeister, Matthias Söllner and Walter Brenner
University of St. Gallen, University of Kassel - Information Systems and University of St. Gallen
Downloads 274 (190,562)

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social media, sports club, fan experience, fan loyalty, content distribution

4.

Trust in Smart Personal Assistants: A Systematic Literature Review and Development of a Research Agenda

International Conference on Wirtschaftsinformatik (WI). - Potsdam, Germany
Number of pages: 16 Posted: 22 Oct 2021
Naim Zierau, Christian Engel, Matthias Söllner and J. M. Leimeister
University of St. Gallen, University of St. Gallen, University of Kassel - Information Systems and University of St. Gallen
Downloads 305 (171,423)
Citation 4

Abstract:

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Trust, Smart Personal Assistant, Conversational Agent, Literature Review, Research Agenda

5.

The Agony of Choice – Analyzing User Preferences Regarding Gamification Elements in Learning Management Systems

Schöbel.S. ; Söllner, M. & Leimeister, J. M. (2016): The Agony of Choice – Analyzing User Preferences regarding Gamification Elements in Learning Management Systems. In: International Conference on Information Systems (ICIS), Dublin, Ireland.
Number of pages: 22 Posted: 27 Apr 2018
Sofia Schöbel, Matthias Söllner and J. M. Leimeister
University of Kassel, University of Kassel - Information Systems and University of St. Gallen
Downloads 284 (184,632)
Citation 4

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Gamification, Gamification Bundles, User Preferences, Learning Management Systems, Best-Worst Scaling

6.

The Influence of AI-Based Chatbots and Their Design on Users’ Trust and Information Sharing in Online Loan Applications

Hawaii International Conference on System Sciences (HICSS). - Koloa (Hawaii), USA, 2021
Number of pages: 11 Posted: 26 Sep 2021
University of St. Gallen, University of St. Gallen, University of St.Gallen, University of Kassel - Information Systems and University of St. Gallen
Downloads 277 (191,528)

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trust, social presence, online experiment, ai-based chatbot

7.

Theory-Driven Design of a Mobile-Learning Application to Support Different Interaction Types in Large-Scale Lectures

Twenty Second European Conference on Information Systems, Tel Aviv 2014
Number of pages: 13 Posted: 27 Jul 2014
Katja Lehmann and Matthias Söllner
University of Kassel - Information Systems and University of Kassel - Information Systems
Downloads 221 (236,297)
Citation 3

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mobile-learning application, design science research, interaction, large-scale lectures

8.

Twenty Software Requirement Patterns to Specify Recommender Systems that Users Will Trust

Hoffmann, A.; Söllner, M. & Hoffmann, H. (2012): Twenty software requirement patterns to specify recommender systems that users will trust. In: 20th European Conference on Information Systems (ECIS), Barcelona, Spanien.
Number of pages: 13 Posted: 22 Aug 2014
Axel Hoffmann, Matthias Söllner and Holger Hoffmann
University of Kassel, University of Kassel - Information Systems and University of Kassel
Downloads 177 (288,714)
Citation 8

Abstract:

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Software Requirement Patterns, Requirements Reuse, Trust Requirements

9.

Understanding Trust in IT Artifacts – A New Conceptual Approach

Number of pages: 8 Posted: 04 Aug 2014
Matthias Söllner, Paul A. Pavlou and J. M. Leimeister
University of Kassel - Information Systems, University of Houston - C.T. Bauer College of Business and University of St. Gallen
Downloads 155 (323,274)
Citation 1

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trust, IT artifacts, trust in the IT artifact, trust in the provider of the IT artifact, conceptual paper

10.

Design and Evaluation of an Adaptive Dialog-Based Tutoring System for Argumentation Skills

International Conference on Information Systems (ICIS). - Hyderabad, India. 2020
Number of pages: 18 Posted: 27 Sep 2021
Thiemo Wambsganss, Matthias Söllner and J. M. Leimeister
University of St. Gallen, University of Kassel - Information Systems and University of St. Gallen
Downloads 137 (356,844)

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adaptive learning, argumentation learning, argumentation mining, dialog-based learning systems, pedagogical conversational agents

11.

Evaluating the Quality of Technology-Mediated Learning Services

Proceedings of International Conference of Information Systems (ICIS), Forthcoming
Number of pages: 21 Posted: 27 Jul 2014
Philipp Bitzer, Matthias Söllner and J. M. Leimeister
University of Kassel, University of Kassel - Information Systems and University of St. Gallen
Downloads 105 (434,370)

Abstract:

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Technology Mediated Learning, e-learning, quality, evaluation, service quality

12.

It's About Understanding Each Other's Culture – Improving the Outcomes of Mobile Learning by Avoiding Culture Conflicts

Ernst,S.; Janson, A.; Söllner, M. & Leimeister, J. M. (2016): It’s about Understanding Each Other’s Culture – Improving the Outcomes of Mobile Learning by Avoiding Culture Conflicts. In: International Conference on Information Systems (ICIS), Dublin, Ireland.
Number of pages: 21 Posted: 27 Apr 2018
University of Kassel, University of St.Gallen, University of Kassel - Information Systems and University of St. Gallen
Downloads 100 (449,691)
Citation 8

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mobile learning application, design, science research, IT-culture conflict, learning outcomes

13.

Opening Up the Black Box – The Importance of Different Kinds of Trust in Recommender System Usage

Number of pages: 6 Posted: 24 Aug 2014
Matthias Söllner and J. M. Leimeister
University of Kassel - Information Systems and University of St. Gallen
Downloads 88 (488,030)

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trust, trust networks, laboratory experiment, trust in different stakeholders, recommender systems

14.

Fostering Initial Trust in Applications – Developing and Evaluating Requirement Patterns for Application Websites

21st European Conference on Information Systems (ECIS), Utrecht, The Netherlands, June 2013
Number of pages: 13 Posted: 01 Aug 2014
Axel Hoffmann, Holger Hoffmann and Matthias Söllner
University of Kassel, University of Kassel and University of Kassel - Information Systems
Downloads 88 (488,030)

Abstract:

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Initial Trust, Requirement Patterns, Application Websites

15.

Towards Understanding the Formation of Continuous IT Use

Thirty Fourth International Conference on Information Systems, Milan 2013
Number of pages: 13 Posted: 01 Aug 2014
Lysann Gebauer, Matthias Söllner and J. M. Leimeister
University of Kassel, University of Kassel - Information Systems and University of St. Gallen
Downloads 88 (488,030)

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Adoption, continuous use, longitudinal study, multiple data sources, log files

16.

Trust

MIS Quarterly Research Curations, Ashley Bush and Arun Rai, Eds., October 31, 2016., Fox School of Business Research Paper No. 17-026
Number of pages: 9 Posted: 08 Aug 2017 Last Revised: 18 Sep 2017
University of Kassel - Information Systems, University of British Columbia (UBC) - Sauder School of Business, Drexel University, University of St. Gallen and University of Houston - C.T. Bauer College of Business
Downloads 78 (524,624)

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17.

How to Use Behavioral Research Insights on Trust for HCI System Design

Number of pages: 8 Posted: 24 Aug 2014
University of Kassel - Information Systems, University of Kassel, University of Kassel and University of St. Gallen
Downloads 75 (536,650)

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Theory, trust, technology acceptance and usage, system design, laboratory experiment

18.

Improving Students’ Problem-Solving Skills with Smart Personal Assistants

Annual Meeting of the Academy of Management (AOM). - Vancouver, Canada. 2020
Number of pages: 41 Posted: 27 Sep 2021
Rainer Winkler, Matthias Söllner and J. M. Leimeister
University of St. Gallen, University of Kassel - Information Systems and University of St. Gallen
Downloads 71 (553,200)

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Education, Field quasi-experiment, Intelligent tutoring system, Mixed-method, Problem-solving skills, Smart personal assistant, Technology-mediated learning

19.

Collaborative Work Practices for Management Education: Using Collaboration Engineering to Design a Reusable and Scalable Collaborative Learning Instructional Design

Hawaii International Conference on System Sciences (HICSS), Forthcoming 2023
Number of pages: 11 Posted: 02 Dec 2022
Sarah Oeste-Reiß, Matthias Söllner and J. M. Leimeister
University of Kassel - Information Systems, University of Kassel - Information Systems and University of St. Gallen
Downloads 62 (593,549)

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collaborative learning, instructional design, collaboration engineering, collaborative work practice, design science research

Towards a Productivity Measurement Model for Technology- Mediated Learning Services

Proceedings of European Conference on Information Systems (ECIS), 2013
Number of pages: 8 Posted: 27 Jul 2014
Philipp Bitzer and Matthias Söllner
University of Kassel and University of Kassel - Information Systems
Downloads 38 (751,877)

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Technology-mediated learning services, training success, service productivity

Towards a Productivity Measurement Model for Technology-Mediated Learning Services

Proceedings of European Conference on Information Systems (ECIS), 2013
Number of pages: 8 Posted: 27 Jul 2014
Philipp Bitzer and Matthias Söllner
University of Kassel and University of Kassel - Information Systems
Downloads 23 (878,969)

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Technology-mediated learning services, training success, service productivity

21.

Design and Evaluation of an IT-Based Peer Assessment to Increase Learner Performance in Large-Scale Lectures

Lehmann, K.; Söllner,M. & Leimeister, J. M. (2016): Design and Evaluation of an IT-based Peer Assessment to Increase Learner Performance in Large-Scale Lectures. In: International Conference on Information Systems (ICIS), Dublin, Ireland.
Number of pages: 22 Posted: 27 Apr 2018
Katja Lehmann, Matthias Söllner and J. M. Leimeister
University of Kassel - Information Systems, University of Kassel - Information Systems and University of St. Gallen
Downloads 54 (634,378)
Citation 4

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IT-based peer assessment, technology-mediated learning, large-scale lectures, learning performance, educational objectives, design science research

22.

Understanding Diversity – The Impact of Personality on Technology Acceptance

Human-Computer Interaction - INTERACT 2013, Lecture Notes in Computer Science, Kotzé, P., Marsden, G., Lindgaard, G., Wesson, J. & Winckler, eds., Springer, Erscheinungsjahr, pp. 306-313, 2013
Number of pages: 9 Posted: 27 Jul 2014
University of Kassel, University of Kassel - Information Systems, University of St. Gallen and University of Kassel
Downloads 46 (680,111)

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Technology acceptance, personality traits, trust

23.

Engaging Learners in Online Video Lectures with Dynamically Scaffolding Conversational Agents

European Conference on Information Systems (ECIS) 2020. - Marrakech, Morocco
Number of pages: 18 Posted: 05 Oct 2021
University of St. Gallen, University of Goettingen (Göttingen), University of St. Gallen, Aalto University, University of Kassel - Information Systems and University of St. Gallen
Downloads 45 (686,377)

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Conversational agent, learner engagement, dynamic scaffolding, NeuroIS experiment

24.

Third Time Is a Charm: Determining the Required Number of Assessors When Using Peer Assessment in Large-Scale Lectures

Lehmann, K.; Söllner, M.; Blohm, I. & Leimeister, J. M. (2017): Third Time is a Charm Determining the Required Number of Assessors when Using Peer Assessment in Large-Scale Lectures. In: International Conference on Information Systems (ICIS). Seoul, South Korea
Number of pages: 21 Posted: 26 Apr 2018
Katja Lehmann, Matthias Söllner, Ivo Blohm and J. M. Leimeister
University of Kassel - Information Systems, University of Kassel - Information Systems, University of St. Gallen and University of St. Gallen
Downloads 32 (776,965)

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25.

Incorporating Behavioral Trust Theory into System Development for Ubiquitous Applications

Hoffmann, H. & Söllner, M. (2014): Incorporating Behavioral Trust Theory Into System Development for Ubiquitous Applications. In: Personal and Ubiquitous Computing, Ausgabe/Number: 1, Vol. 18, Erscheinungsjahr/Year: 2014. Seiten/Pages: 117-128.
Number of pages: 13 Posted: 25 Jul 2014
Holger Hoffmann and Matthias Söllner
University of Kassel and University of Kassel - Information Systems
Downloads 32 (776,965)

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Trust support, Uncertainty, Antecedent, Design elements, Sociotechnical system, Evaluation

26.

Lawfulness by Design – Development and Evaluation of Lawful Design Patterns to Consider Legal Requirements

European Journal of Information Systems (EJIS), 2023
Number of pages: 30 Posted: 29 Mar 2023
University of Kassel, University of St.Gallen, University of Kassel - Information Systems and University of St. Gallen
Downloads 30 (792,758)

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design patterns, legal requirements, codifying design knowledge, law simulation study, GDPR, AI-based assistants, design science research

27.

Towards Trust-Based Software Requirement Patterns

Hoffmann, A.; Söllner, M.; Hoffmann, H. & Leimeister, J. M. (2012): Towards Trust-Based Software Requirement Patterns. In: Second International Workshop on Requirements Patterns (RePa' 12), Chicago, Illinois, USA.
Number of pages: 6 Posted: 22 Aug 2014
University of Kassel, University of Kassel - Information Systems, University of Kassel and University of St. Gallen
Downloads 25 (834,219)
Citation 2

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software requirement pattern; trust

28.

Interdisciplinary Development Patterns from the Use Case: Support-U

Informatik 2013 Conference, Germany, 2013
Number of pages: 16 Posted: 04 Aug 2014
University of Kassel, University of Kassel - Information Systems, University of Kassel, University of Kassel and University of St. Gallen
Downloads 25 (834,219)

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29.

A Corpus for Argumentative Writing Support in German

International Conference on Computational Linguistics (COLING). - Barcelona, Spain, 2020
Number of pages: 15 Posted: 27 Sep 2021
University of St. Gallen, University of St. Gallen, University of Kassel - Information Systems, Karlsruhe Institute of Technology - Institute of Applied Informatics and Formal Description Methods (AIFB) and University of St. Gallen
Downloads 20 (879,742)

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adaptive learning, argumentation learning, argumentation mining, corpus development

30.

Leveraging Low Code Development of Smart Personal Assistants: An Integrated Design Approach with the SPADE Method

Journal of Management Information Systems (JMIS), 40 (1), 2023
Number of pages: 36 Posted: 10 May 2023
Edona Elshan, Philipp Ebel, Matthias Söllner and J. M. Leimeister
Independent, University of Kassel - Information Systems, University of Kassel - Information Systems and University of St. Gallen
Downloads 17 (908,844)
Citation 4

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Anthropomorphic design, conversational agents, conversational design, IS development, low code development platform, smart personal assistant, citizen development, end-user programming

31.

A Conversational Agent to Improve Response Quality in Course Evaluations

Conference on Human Factors in Computing Systems (CHI) 2020. - Honolulu, Hawaii
Number of pages: 10 Posted: 22 Oct 2021
University of St. Gallen, University of St. Gallen, University of Kassel - Information Systems and University of St. Gallen
Downloads 15 (928,522)
Citation 1

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Conversational Agents, Field Experiment, Online Course Evaluations

32.

Transferring Well-Performing Collaborative Work Practices with Parameterized Templates and Guidebooks: Empowering Subject Matter Experts for an Adaptation to Slightly Different Contexts

Hawaii International Conference on System Sciences (HICSS), Forthcoming 2023
Number of pages: 11 Posted: 02 Dec 2022
Sarah Oeste-Reiß, Matthias Söllner and J. M. Leimeister
University of Kassel - Information Systems, University of Kassel - Information Systems and University of St. Gallen
Downloads 13 (948,650)

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collaboration engineering, collaborative work practices, collaboration engineer, subject matter expert, practitioners

33.

Supporting Cognitive and Emotional Empathic Writing of Students

Joint Conference of the Annual Meeting of the Association for Computational Linguistics and International Joint Conference on Natural Language Processing (ACL-IJCNLP), 2021
Number of pages: 16 Posted: 26 Sep 2021
University of St. Gallen, University of St. Gallen, University of Kassel - Information Systems, Karlsruhe Institute of Technology - Institute of Applied Informatics and Formal Description Methods (AIFB) and University of St. Gallen
Downloads 12 (958,509)

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34.

Use IT Again? Dynamic Roles of Habit, Intention and Their Interaction on Continued System Use by Individuals in Utilitarian, Volitional Contexts

European Journal of Information Systems (EJIS) 2022
Number of pages: 19 Posted: 12 Dec 2022
University of Kassel - Information Systems, Iowa State University, University of Cologne - Department of Marketing and Brand Management and University of St. Gallen
Downloads 8 (995,362)

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Continued system use, habit, longitudinal research, continuance intention, volitional, utilitarian

35.

Designing Conversational Evaluation Tools: A Comparison of Text and Voice Modalities to Improve Response Quality in Course Evaluations

Proc. ACM Hum.-Comput. Interact. 6, CSCW2, Article 506 (November 2022), https://doi.org/10.1145/3555619
Posted: 31 Dec 2022
University of St. Gallen, University of St. Gallen, University of Kassel - Information Systems, École Polytechnique Fédérale de Lausanne, Carnegie Mellon University and University of St. Gallen

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conversational agents, course evaluations, educational applications, voice interfaces

36.

An Adaptive Learning Support System for Argumentation Skills

Conference on Human Factors in Computing Systems (CHI)
Posted: 06 Dec 2021
University of St. Gallen, University of St. Gallen, University of St. Gallen, University of Kassel - Information Systems, Karlsruhe Institute of Technology - Institute of Applied Informatics and Formal Description Methods (AIFB) and University of St. Gallen

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adaptive-learning, argumentation learning, educational applications

37.

Sara, the Lecturer: Improving Learning in Online Education with a Scaffolding-Based Conversational Agents

Computer Human Interaction Conference (CHI). - Honolulu, Hawaii
Posted: 18 Nov 2021
University of St. Gallen, University of Goettingen (Göttingen), Aalto University, University of Kassel - Information Systems and University of St. Gallen

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Conversational agent, experiment, interactivity, online education, online videos, scaffolding, voice interaction

38.

A Research Agenda for the Why, What, and How of Gamification Designs Results on an ECIS 2019 Panel

Communications of the Association for Information Systems (CAIS), 2020
Posted: 17 Nov 2021
University of Kassel, University of St.Gallen, University of Siegen, University of Siegen, Ryerson University, Ryerson University, University of Eastern Finland, University of South Carolina, University of Kassel - Information Systems, Technical University of Darmstadt, Copenhagen Business School, University of Göttingen and University of St. Gallen

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Design Elements, Future Research, Game, Gamification, Gamification Designs

39.

Modeling Support for Mass Collaboration in Open Innovation Initiatives-The Facilitation Process Model 2.0

IEEE Transactions on Engineering Management, 2020
Posted: 16 Nov 2021
University of St. Gallen, San Diego State University - Management, Delft University of Technology - Faculty of Technology, Policy and Management, University of St. Gallen, University of Kassel - Information Systems and University of Kassel - Information Systems

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Collaboration, Collaborative work, Crowdsourcing, Process modeling

40.

Chunking Big Journeys into Smaller Trips: Combining Peer Creation and Gamification to Design a Continuing Education Concept for Energy Consultants

In: vom Brocke J., Hevner A., Maedche A. (eds) Design Science Research. Cases. Progress in IS. Springer, Cham, 2020. https://doi.org/10.1007/978-3-030-46781-4_10
Posted: 21 Oct 2021
University of Kassel - Information Systems, University of Kassel, University of Kassel - Information Systems and University of St. Gallen

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41.

Engaging Learners in Online Video Lectures with Dynamically Scaffolding Conversational Agents

European Conference on Information Systems (ECIS) 2020 - Marrakech, Morocco
Posted: 28 Sep 2021
affiliation not provided to SSRN, University of Goettingen (Göttingen), University of St. Gallen, Aalto University, University of Kassel - Information Systems and University of St. Gallen

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Conversational agent, learner engagement, dynamic scaffolding, NeuroIS experiment

42.

AI-based Argumentation Tutoring – A Novel System Class to Improve Learners’ Argumentation Skills

Annual Meeting of the Academy of Management (AOM). - Virtual Conference, 2021
Posted: 26 Sep 2021
University of St. Gallen, University of St.Gallen, University of Kassel - Information Systems and University of St. Gallen

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Adaptive Argumentation Learning, Adaptive Skill Learning, Artificial Intelligence for Education, Design Science, Metacognition Skills

43.

The Impact of Procedural Scaffolding on Mobile Learning Outcomes

Academy of Management Annual Meeting (AOM). Atlanta, Georgia, USA (2017)
Posted: 13 Mar 2018 Last Revised: 18 Mar 2018
Andreas Janson, Matthias Söllner and J. M. Leimeister
University of St.Gallen, University of Kassel - Information Systems and University of St. Gallen

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44.

Individual Appropriation of Learning Management Systems — Antecedents and Consequences

Posted: 09 Oct 2017 Last Revised: 13 Mar 2018
Andreas Janson, Matthias Söllner and J. M. Leimeister
University of St.Gallen, University of Kassel - Information Systems and University of St. Gallen

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E-learning, Faithfulness of Appropriation, Learning Management Systems, Learning Process, Technology-Mediated Learning

45.

From Requirement to Design Patterns for Ubiquitous Computing Applications

Knote, R.; Baraki, H.; Söllner, M.; Geihs, K. & Leimeister, J. M. (2016): From Requirement to Design Patterns for Ubiquitous Computing Applications. In: 21st European Conference on Pattern Languages of Programs (EuroPlop '16), Kaufbeuren, Germany.
Posted: 14 Jun 2017
University of Kassel, University of Kassel, University of St. Gallen, University of Kassel - Information Systems and University of Kassel

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Requirements Engineering, Requirement Patterns, Ubiquitous Computing, Design Patterns