Ramesh Krishnan

Universiti Teknologi MARA (UiTM) - Faculty of Business and Management

40450 Shah Alam

Selangor

Malaysia

SCHOLARLY PAPERS

2

DOWNLOADS

17

SSRN CITATIONS

0

CROSSREF CITATIONS

0

Scholarly Papers (2)

1.

The Modern Retail Customer's Experience on Customer Engagement: Evidence from Health and Personal Care Stores in Malaysia Using Structural Equation Modelling Approach (SEM)

Global Journal of Business and Social Science Review, Vol. 1(4), p. 28-34, 2013
Number of pages: 7 Posted: 26 Jul 2017 Last Revised: 29 Jul 2017
Universiti Teknologi MARA (UiTM), University Technology Mara Malaysia, Universiti Teknologi MARA (UiTM) - Faculty of Business and Management and Universiti Teknologi MARA (UiTM) - Faculty of Business and Management
Downloads 17 (559,785)

Abstract:

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Customer Emotions; Customer Engagement; Modern Retail; Health; Personal Care Stores

2.

The Mediating Role of Work Engagement in the Relationship between Job Autonomy and Citizenship Performance

Proceedings of 19th International Business Research Conference 2012
Posted: 17 Nov 2012
Ramesh Krishnan and Ida Rosnita Ismail
Universiti Teknologi MARA (UiTM) - Faculty of Business and Management and Universiti Teknologi MARA (UiTM) - Faculty of Business and Management

Abstract:

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Organizational Citizenship Behavior, Work Engagement, Job Characteristic