Muhammad Bilal Ahmad

University of the Punjab (PU) - Hailey College of Commerce

Lahore

Lahore, punjab 53100

Pakistan

  • University of the Punjab (PU) - Hailey College of Commerce

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Impact of Employee Motivation on Customer Satisfaction: Study of Airline Industry in Pakistan

Interdisciplinary Journal of Contemporary Research in Business , Vol. 4, No. 6, pp 531-539, October 2012
Number of pages: 9 Posted: 02 Dec 2012
Muhammad Bilal Ahmad, Ejaz Wasay and Saif Ullah
University of the Punjab (PU) - Hailey College of Commerce, affiliation not provided to SSRN and Ziauddin University
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Citation 2

Abstract:

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employee motivation, customer satisfaction, work environment, pay and benefits, management systems and organizational vision