Author Page for Richard Heeks

1.

Defining, Conceptualising and Measuring the Digital Economy

Development Informatics Working Paper no. 68

Number of pages: 26 Posted: 07 Aug 2019

Rumana Bukht and Richard Heeks

University of Manchester - Alliance Manchester Business School and University of Manchester

Downloads 4,424 (2,601)

Citation 50

Abstract:

2.

Decent Work and the Digital Gig Economy: A Developing Country Perspective on Employment Impacts and Standards in Online Outsourcing, Crowdwork, Etc

Development Informatics Working Paper no. 71, 2017

Number of pages: 82 Posted: 06 Aug 2019

Richard Heeks

University of Manchester

Downloads 1,322 (18,824)

Citation 20

Abstract:

3.

Understanding e-Governance for Development

iGovernment Working Paper no. 11

Number of pages: 27 Posted: 16 Mar 2020

Richard Heeks

University of Manchester

Downloads 1,115 (24,253)

Citation 81

Abstract:

4.

Information and Communication Technologies, Poverty and Development

Development Informatics Working Paper no. 5

Number of pages: 21 Posted: 09 Nov 2019

Richard Heeks

University of Manchester

Downloads 921 (31,929)

Citation 51

Abstract:

5.

Digital Economy and Digital Labour Terminology: Making Sense of the 'Gig Economy', 'Online Labour', 'Crowd Work', 'Microwork', 'Platform Labour', Etc.

Development Informatics Working Paper no. 70

Number of pages: 17 Posted: 07 Aug 2019

Richard Heeks

University of Manchester

Downloads 572 (60,278)

Citation 5

Abstract:

6.

Inclusive Innovation: Definition, Conceptualisation and Future Research Priorities

Development Informatics Working Paper no. 53, 2013

Number of pages: 30 Posted: 20 Aug 2019

Richard Heeks, Mirta Amalia, Robert Kintu and Nishant Shah

University of Manchester, University of Manchester - Division of Operations, Technology and Innovation Management, Independent and Leuphana University of Lueneburg

Downloads 487 (73,666)

Citation 22

Abstract:

7.

Most eGovernment-for-Development Projects Fail: How Can Risks be Reduced?

iGovernment Working Paper no. 14

Number of pages: 19 Posted: 16 Mar 2020

Richard Heeks

University of Manchester

Downloads 308 (124,361)

Citation 111

Abstract:

8.

Digital Economy Policy in Developing Countries

DIODE Working Paper no. 6, 2018

Number of pages: 31 Posted: 16 Mar 2020

Richard Heeks and Rumana Bukht

University of Manchester and University of Manchester - Alliance Manchester Business School

Downloads 281 (136,943)

Citation 2

Abstract:

9.

Impact Assessment of ICT-for-Development Projects: A Compendium of Approaches

Development Informatics Working Paper no. 36, 2009

Number of pages: 162 Posted: 08 Nov 2019

Richard Heeks and Molla Alemayehu

University of Manchester and affiliation not provided to SSRN

Downloads 281 (136,943)

Citation 49

Abstract:

10.

Failure, Success and Improvisation of Information Systems Projects in Developing Countries

Development Informatics Working Paper no. 11

Number of pages: 22 Posted: 09 Nov 2019

Richard Heeks

University of Manchester

Downloads 266 (144,925)

Citation 33

Abstract:

11.

The ICT4D 2.0 Manifesto: Where Next for ICTs and International Development?

Development Informatics Working Paper no. 42, 2009

Number of pages: 35 Posted: 08 Nov 2019

Richard Heeks

University of Manchester

Downloads 252 (152,913)

Citation 22

Abstract:

12.

Why Health Care Information Systems Succeed or Fail

Information Systems for Public Sector Management Working Paper no. 9

Number of pages: 27 Posted: 16 Mar 2020

Richard Heeks, David Mundy and Angel Salazar

University of Manchester, affiliation not provided to SSRN and Manchester Metropolitan University

Downloads 165 (225,443)

Citation 33

Abstract:

13.

Impact of ICTs-in-Agriculture on Rural Resilience in Developing Countries

Development Informatics Working Paper no. 84

Number of pages: 69 Posted: 03 Feb 2020

William Hanson and Richard Heeks

University of Manchester, Global Development Institute, Students and University of Manchester

Downloads 142 (255,157)

Abstract:

14.

Centralised vs. Decentralised Management of Public Information Systems: A Core-Periphery Solution

Information Systems for Public Sector Management Working Paper no. 7

Number of pages: 25 Posted: 16 Mar 2020

Richard Heeks

University of Manchester

Downloads 141 (256,554)

Citation 4

Abstract:

15.

Understanding the Development Implications of Online Outsourcing: A Study of Digital Labour Platforms in Pakistan

Development Informatics Working Paper no. 73

Number of pages: 19 Posted: 30 Jul 2019

Fareesa Malik, Brian Nicholson and Richard Heeks

National University of Science and Technology, Pakistan - NUST Business School, University of Manchester - Alliance Manchester Business School and University of Manchester

Downloads 132 (270,049)

Citation 1

Abstract:

16.

Information Technology and Public Sector Corruption

Information Systems for Public Sector Management Working Paper no. 4

Number of pages: 15 Posted: 16 Mar 2020

Richard Heeks

University of Manchester

Downloads 126 (279,664)

Citation 20

Abstract:

17.

Policies to Support Inclusive Innovation

Development Informatics Working Paper no. 61

Number of pages: 16 Posted: 12 Aug 2019

Christopher Foster and Richard Heeks

University of Sheffield - Information School and University of Manchester

Downloads 114 (300,512)

Citation 6

Abstract:

18.

Digital Labour Platforms in the Global South: Filling or Creating Institutional Voids?

Digital Development Working Paper no. 86, 2020

Number of pages: 16 Posted: 04 Aug 2020

Richard Heeks, Karsten Eskelund, Juan Erasmo Gomez-Morantes, Fareesa Malik and Brian Nicholson

University of Manchester, affiliation not provided to SSRN, Pontificia Universidad Javeriana, Bogotá, National University of Science and Technology, Pakistan - NUST Business School and University of Manchester - Alliance Manchester Business School

Downloads 102 (324,349)

Citation 4

Abstract:

19.

Current Analysis and Future Research Agenda on 'Gold Farming': Real-World Production in Developing Countries for the Virtual Economies of Online Games

Development Informatics Working Paper no. 32, 2008

Number of pages: 87 Posted: 08 Nov 2019

Richard Heeks

University of Manchester

Downloads 92 (346,520)

Citation 12

Abstract:

20.

Explaining ERP Failure in Developing Countries: A Jordanian Case Study

Development Informatics Working Paper no. 45, 2010

Number of pages: 31 Posted: 08 Nov 2019

Ala'a Hawari and Richard Heeks

affiliation not provided to SSRN and University of Manchester

Downloads 91 (348,925)

Citation 2

Abstract:

21.

Software Export Success Factors and Strategies in Developing and Transitional Economies

Development Informatics Working Paper no. 12

Number of pages: 27 Posted: 09 Nov 2019

Richard Heeks and Brian Nicholson

University of Manchester and University of Manchester - Alliance Manchester Business School

Downloads 89 (353,756)

Citation 16

Abstract:

22.

Building e-Governance for Development: A Framework for National and Donor Action

iGovernment Working Paper no. 12

Number of pages: 33 Posted: 16 Mar 2020

Richard Heeks

University of Manchester

Downloads 87 (358,767)

Citation 13

Abstract:

23.

ICT Initiatives, Women and Work in Developing Countries: Reinforcing or Changing Gender Inequalities in South India?

Development Informatics Working Paper no. 20

Number of pages: 23 Posted: 09 Nov 2019

Shoba Arun, Richard Heeks and Sharon Morgan

Manchester Metropolitan University, University of Manchester and affiliation not provided to SSRN

Downloads 85 (363,950)

Citation 2

Abstract:

24.

The Tyranny of Participation in Information Systems: Learning from Development Projects

Development Informatics Working Paper no. 4

Number of pages: 16 Posted: 09 Nov 2019

Richard Heeks

University of Manchester

Downloads 83 (369,206)

Citation 14

Abstract:

25.

ICT4D 2016: New Priorities for ICT4D Policy, Practice and WSIS in a Post-2015 World

Development Informatics Working Paper no. 59, 2014

Number of pages: 58 Posted: 20 Aug 2019

Richard Heeks

University of Manchester

Downloads 80 (377,368)

Citation 11

Abstract:

26.

Information, ICTs and Small Enterprise: Findings from Botswana

Development Informatics Working Paper no. 7

Number of pages: 18 Posted: 09 Nov 2019

Richard A. Duncombe and Richard Heeks

University of Manchester and University of Manchester

Downloads 79 (380,084)

Citation 8

Abstract:

27.

Examining 'Digital Development': The Shape of Things to Come?

Development Informatics Working Paper no. 64, 2016, ISBN: 978-1-905469-57-4

Number of pages: 85 Posted: 07 Aug 2019

Richard Heeks

University of Manchester

Downloads 76 (388,616)

Citation 7

Abstract:

28.

A Structural Model and Manifesto for Data Justice for International Development

Development Informatics Working Paper no. 69

Number of pages: 18 Posted: 07 Aug 2019

Richard Heeks

University of Manchester

Downloads 74 (394,432)

Citation 8

Abstract:

29.

ICTs and Poverty Eradication: Comparing Economic, Livelihoods and Capabilities Models

Development Informatics Working Paper no. 58, 2014

Number of pages: 40 Posted: 20 Aug 2019 Last Revised: 11 Sep 2019

Richard Heeks

University of Manchester

Downloads 68 (413,030)

Citation 8

Abstract:

30.

Digital Economies and Development: A Research Agenda

DIODE Briefing no. 2

Number of pages: 16 Posted: 10 Apr 2020

Richard Heeks

University of Manchester

Downloads 67 (416,309)

Citation 3

Abstract:

31.

Future Priorities for Development Informatics Research from the Post-2015 Development Agenda

Development Informatics Working Paper no. 57, 2014

Number of pages: 46 Posted: 20 Aug 2019

Richard Heeks

University of Manchester

Downloads 67 (416,309)

Citation 17

Abstract:

32.

Information Systems and Public Sector Accountability

Information Systems for Public Sector Management Working Paper no. 1

Number of pages: 29 Posted: 16 Mar 2020

Richard Heeks

University of Manchester

Downloads 58 (447,491)

Citation 9

Abstract:

33.

Analysing the Software Sector in Developing Countries Using Competitive Advantage Theory

Development Informatics Working Paper no. 25

Number of pages: 48 Posted: 09 Nov 2019

Richard Heeks

University of Manchester

Downloads 58 (447,491)

Citation 1

Abstract:

34.

Digital Economy Policy: The Case Example of Thailand

DIODE Working Paper no. 7, 2018

Number of pages: 21 Posted: 16 Mar 2020

Richard Heeks and Rumana Bukht

University of Manchester and University of Manchester - Alliance Manchester Business School

Downloads 53 (466,224)

Citation 1

Abstract:

35.

ICTs and Social Movements under Authoritarian Regimes: An Actor-Network Perspective

Development Informatics Working Paper no. 51, 2013

Number of pages: 27 Posted: 08 Nov 2019

Richard Heeks and Ryo Seo-Zindy

University of Manchester and affiliation not provided to SSRN

Downloads 50 (478,293)

Citation 3

Abstract:

36.

The Urban Data Justice Case Study Collection

Digital Development Working Paper no. 88

Number of pages: 274 Posted: 23 Nov 2020

Richard Heeks, James Z. Evans, Mark Graham and Linnet Taylor

University of Manchester, The University of Manchester, University of Oxford - Oxford Internet Institute and Tilburg Institute for Law, Technology and Society

Downloads 47 (490,866)

Abstract:

37.

Measuring the Barriers to Big Data for Development: Design-Reality Gap Analysis in Colombia's Public Sector

Development Informatics Working Paper no. 62

Number of pages: 13 Posted: 07 Aug 2019

Liliana Fernández Gómez and Richard Heeks

University of Manchester - Centre for Development Informatics and University of Manchester

Downloads 47 (490,866)

Citation 2

Abstract:

38.

Public Sector Management Information Systems

Information Systems for Public Sector Management Working Paper no. 5

Number of pages: 24 Posted: 16 Mar 2020

Richard Heeks

University of Manchester

Downloads 45 (499,683)

Citation 3

Abstract:

39.

Systematic Evaluation of Platform Work Against Decent Work Standards: Development of a New Framework and Application in the Global South

Digital Development Working Paper no. 85, 2020

Number of pages: 22 Posted: 04 Aug 2020

Richard Heeks, Mark Graham, Paul Mungai, Jean-Paul Van Belle and Jamie Woodcock

University of Manchester, University of Oxford - Oxford Internet Institute, University of Cape Town (UCT), University of Cape Town (UCT) and affiliation not provided to SSRN

Downloads 44 (504,146)

Abstract:

40.

Development Studies Research and Actor-Network Theory

Actor-Network Theory for Development Working Paper no. 1

Number of pages: 29 Posted: 16 Mar 2020

Richard Heeks

University of Manchester

Downloads 42 (513,170)

Citation 2

Abstract:

41.

Researching ICT-Based Enterprise in Developing Countries: Analytical Tools and Models

Development Informatics Working Paper no. 30, 2008

Number of pages: 45 Posted: 08 Nov 2019

Richard Heeks

University of Manchester

Downloads 37 (537,321)

Citation 6

Abstract:

42.

Big Data and Urban Transportation in India: A Bengaluru Bus Corporation Case Study

Manchester Centre for Development Informatics Working Paper 72, 2018

Number of pages: 23 Posted: 30 Jul 2019

Vanya Rakesh, Richard Heeks, Christopher Foster and Sumandro Chattapadhyay

Centre for Internet and Society (CIS), University of Manchester, University of Sheffield - Information School and Centre for Internet and Society (CIS)

Downloads 37 (537,321)

Citation 1

Abstract:

43.

From the MDGs to the Post-2015 Agenda: Analysing Changing Development Priorities

Development Informatics Working Paper no. 56, 2014

Number of pages: 50 Posted: 20 Aug 2019

Richard Heeks

University of Manchester

Downloads 36 (542,420)

Citation 12

Abstract:

44.

An Applied Data Justice Framework: Analysing Datafication and Marginalised Communities in Cities of the Global South

Development Informatics Working Paper no. 74 (2018); ISBN: 978-1-905469-88-8

Number of pages: 27 Posted: 26 Jul 2019

Richard Heeks and Satyarupa Swain

University of Manchester and Citizen Consumer and Civic Action Group

Downloads 36 (542,420)

Citation 2

Abstract:

45.

Exploring Big Data for Development: An Electricity Sector Case Study from India

Development Informatics Working Paper no. 66

Number of pages: 32 Posted: 07 Aug 2019 Last Revised: 09 Jun 2020

Ritam Sengupta, Richard Heeks, Sumandro Chattapadhyay and Christopher Foster

Centre for Studies in Social Sciences, Calcutta, University of Manchester, Centre for Internet and Society (CIS) and University of Sheffield - Information School

Downloads 33 (558,488)

Citation 2

Abstract:

46.

Can a Process Approach Improve ICT4D Project Success?

Development Informatics Working Paper no. 47, 2011

Number of pages: 35 Posted: 08 Nov 2019

Matthew Walton and Richard Heeks

University of Oxford - Saint Antony’s College and University of Manchester

Downloads 31 (569,417)

Citation 7

Abstract:

47.

Data Justice For Development: What Would It Mean?

Development Informatics Working Paper no. 63, 2016, ISBN: 978-1-905469-58-1

Number of pages: 20 Posted: 07 Aug 2019

Richard Heeks and Jaco Renken

University of Manchester and University of Manchester - Global Development Institute

Downloads 30 (575,200)

Citation 3

Abstract:

48.

Mobile Telephony and Developing Country Micro-Enterprise: A Nigerian Case Study

Development Informatics Working Paper no. 29, 2007

Number of pages: 29 Posted: 08 Nov 2019

Abi Jagun, Richard Heeks and Jason Whalley

affiliation not provided to SSRN, University of Manchester and affiliation not provided to SSRN

Downloads 28 (587,237)

Citation 6

Abstract:

49.

Digital Start-Ups in the Global South: Embeddedness, Digitality and Peripherality in Latin America

Development Informatics Working Paper no. 67

Number of pages: 19 Posted: 07 Aug 2019

Gerardo Quinones, Richard Heeks and Brian Nicholson

University of Manchester, University of Manchester and University of Manchester - Alliance Manchester Business School

Downloads 27 (593,411)

Citation 1

Abstract:

50.

Benchmarking eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment

iGovernment Working Paper no. 18 (2006)

Number of pages: 51 Posted: 16 Mar 2020

Richard Heeks

University of Manchester

Downloads 26 (599,824)

Citation 10

Abstract:

51.

Knowledge and Learning in Online Communities in Development: A Social Capital Perspective

Development Informatics Working Paper no. 16

Number of pages: 26 Posted: 09 Nov 2019

Sarah Cummings, Richard Heeks and Marleen Huysman

VU University Amsterdam - Athena Institute, University of Manchester and VU University Amsterdam

Downloads 22 (626,949)

Citation 5

Abstract:

52.

Government Data: Understanding the Barriers to Citizen Access and Use

Information Systems for Public Sector Management Working Paper no. 10

Number of pages: 18 Posted: 16 Mar 2020

Richard Heeks

University of Manchester

Downloads 20 (640,937)

Citation 7

Abstract:

53.

Conceptualising Information Culture in Developing Countries

Development Informatics Working Paper no. 34, 2008

Number of pages: 26 Posted: 20 Dec 2019

Yingqin Zheng and Richard Heeks

De Montfort University and University of Manchester

Downloads 20 (640,937)

Citation 3

Abstract:

54.

Romania's Hardware and Software Industry: Building IT Policy and Capabilities in a Transitional Economy

Development Informatics Working Paper no. 2

Number of pages: 63 Posted: 09 Nov 2019

Mihaiela Grundey and Richard Heeks

affiliation not provided to SSRN and University of Manchester

Downloads 20 (640,937)

Citation 4

Abstract:

55.

A Profile of Nigeria's Software Industry

Development Informatics Working Paper no. 21

Number of pages: 18 Posted: 09 Nov 2019

H. Abimbola Soriyan and Richard Heeks

Obafemi Awolowo University and University of Manchester

Downloads 18 (655,346)

Citation 5

Abstract:

56.

Understanding Urban Climate Change and Digital Infrastructure Interventions from a Resilience Perspective

Development Informatics Working Paper no. 54, 2013

Number of pages: 38 Posted: 20 Aug 2019

Richard Heeks and Angelica V Ospina

University of Manchester and Independent

Downloads 18 (655,346)

Citation 2

Abstract:

57.

Remoteness, Exclusion and Telecentres in Mountain Regions: Analysing ICT-Based 'Information Chains' in Pazos, Peru

Development Informatics Working Paper no. 38, 2009

Number of pages: 28 Posted: 08 Nov 2019

Richard Heeks and Laura Leon Kanashiro

University of Manchester and affiliation not provided to SSRN

Downloads 16 (669,739)

Citation 3

Abstract:

58.

Understanding E-Waste Management in Developing Countries: Building Sustainability in the Indian ICT Sector

Development Informatics Working Paper no. 52

Number of pages: 19 Posted: 20 Aug 2019

Richard Heeks, Logakanthi Subramanian and Carys Jones

University of Manchester, University of Manchester - Centre for Development Informatics and University of Manchester - Department of Planning and Environmental Management

Downloads 16 (669,739)

Citation 2

Abstract:

59.

Evaluation of Donor-Funded Information Technology Transfer Projects in China: A Lifecycle Approach

Development Informatics Working Paper no. 1

Number of pages: 35 Posted: 09 Nov 2019

Erik Baark and Richard Heeks

affiliation not provided to SSRN and University of Manchester

Downloads 15 (677,193)

Citation 7

Abstract:

60.

Measuring Resilience in Marginalised Urban Communities: A South African Township Pilot Study

RABIT Working Paper no.1

Number of pages: 33 Posted: 07 Apr 2021

Justin Haley, Richard Heeks and Jean-Paul Van Belle

affiliation not provided to SSRN, University of Manchester and University of Cape Town (UCT)

Downloads 14 (684,931)

Abstract:

61.

Understanding Adoption of e-Government: Principals, Agents and Institutional Dualism

iGovernment Working Paper no. 19 (2009)

Number of pages: 27 Posted: 16 Mar 2020

Richard Heeks and Rita Santos

University of Manchester and affiliation not provided to SSRN

Downloads 14 (684,931)

Citation 6

Abstract:

62.

Uncertainty and Coordination in Global Software Projects: A UK/India-Centred Case Study

Development Informatics Working Paper no. 17

Number of pages: 21 Posted: 09 Nov 2019

Su-Ying Lai, Richard Heeks and Brian Nicholson

affiliation not provided to SSRN, University of Manchester and University of Manchester - Alliance Manchester Business School

Downloads 14 (684,931)

Citation 1

Abstract:

63.

Information Age Reform of the Public Sector: The Potential and Problems of IT for India

Information Systems for Public Sector Management Working Paper no. 6

Number of pages: 23 Posted: 16 Mar 2020

Richard Heeks

University of Manchester

Downloads 13 (692,698)

Citation 8

Abstract:

64.

The Uneven Profile of Indian Software Exports

Development Informatics Working Paper no. 3

Number of pages: 18 Posted: 09 Nov 2019

Richard Heeks

University of Manchester

Downloads 13 (692,698)

Citation 8

Abstract:

65.

Software Strategies in Developing Countries

Development Informatics Working Paper no. 6

Number of pages: 16 Posted: 09 Nov 2019

Richard Heeks

University of Manchester

Downloads 12 (700,618)

Citation 13

Abstract:

66.

Synching or Sinking: Trajectories and Strategies in Global Software Outsourcing Relationships

Development Informatics Working Paper no. 9

Number of pages: 18 Posted: 09 Nov 2019

Richard Heeks, S. Krishna, Brian Nicholson and Sundeep Sahay

University of Manchester, Indian Institute of Management (IIMB), Bangalore, University of Manchester - Alliance Manchester Business School and affiliation not provided to SSRN

Downloads 12 (700,618)

Citation 4

Abstract:

67.

The Economics of ICTs and Global Inequality: Convergence or Divergence for Developing Countries?

Development Informatics Working Paper no. 10a

Number of pages: 22 Posted: 09 Nov 2019

Richard Heeks and Charles Kenny

University of Manchester and Center for Global Development

Downloads 12 (700,618)

Citation 2

Abstract:

68.

eGovernment in Africa: Promise and Practice

iGovernment Working Paper no. 13

Number of pages: 28 Posted: 16 Mar 2020

Richard Heeks

University of Manchester

Downloads 10 (716,133)

Citation 25

Abstract:

69.

Analysing eGovernment Research: Perspectives, Philosophies, Theories, Methods and Practice

iGovernment Working Paper no. 16

Number of pages: 27 Posted: 16 Mar 2020

Richard Heeks and Savita Bailur

University of Manchester and affiliation not provided to SSRN

Downloads 10 (716,133)

Citation 3

Abstract:

70.

Analysing the Organisational Risk and Change of CMM Software Process Improvement in a Nearshoring Firm

Development Informatics Working Paper no. 28

Number of pages: 14 Posted: 09 Nov 2019

Martha Macias-Garza and Richard Heeks

University of Manchester - Institute for Development Policy and Management and University of Manchester

Downloads 10 (716,133)

Citation 1

Abstract:

71.

From Digital Divide to Digital Justice in the Global South: Conceptualising Adverse Digital Incorporation

Digital Development Working Paper no. 90

Number of pages: 15 Posted: 20 Aug 2021

Richard Heeks

University of Manchester

Downloads 9 (724,152)

Abstract:

72.

An Information Systems Perspective on Ethical Trade and Self-Regulation

Development Informatics Working Paper no. 13

Number of pages: 21 Posted: 09 Nov 2019

Richard A. Duncombe and Richard Heeks

University of Manchester and University of Manchester

Downloads 8 (732,069)

Abstract:

73.

Technological Change in Developing Countries: Opening the Black Box of Process using Actor-Network Theory

Actor-Network Theory for Development Working Paper no. 5

Number of pages: 34 Posted: 16 Mar 2020

Richard Heeks and Carolyne Stanforth

University of Manchester and affiliation not provided to SSRN

Downloads 4 (763,271)

Abstract:

74.

eGovernment as a Carrier of Context

iGovernment Working Paper no. 15

Number of pages: 24 Posted: 16 Mar 2020

Richard Heeks

University of Manchester

Downloads 4 (763,271)

Citation 6

Richard Heeks

University of Manchester

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