Garima Saxena

Alliance University

Bangalore

Anekal

Bangalore, 562106

India

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A Comparison of Indian Public and Private Sector Banks Based on Banking Service Quality Model

Number of pages: 9 Posted: 17 Dec 2012
Mihir Dash and Garima Saxena
Alliance University - School of Business and Alliance University
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Abstract:

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Banking Service Quality (BSQ) model, expectations, perceptions