Ann Majchrzak

University of Southern California - Marshall School of Business

Professor of Information Systems

701 Exposition Blvd

Los Angeles, CA 90089

United States

SCHOLARLY PAPERS

58

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CITATIONS
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101

Scholarly Papers (58)

1.

Technology Affordances and Constraints in Management Information Systems (MIS)

Encyclopedia of Management Theory, (Ed: E. Kessler), Sage Publications, Forthcoming
Number of pages: 5 Posted: 21 Dec 2012
Ann Majchrzak and M. Lynne Markus
University of Southern California - Marshall School of Business and Bentley University
Downloads 1,610 (9,823)
Citation 1

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affordances, technology affordances, socio-materiality, MIS, information systems, sociotechnical systems

2.

The Open Innovation Research Landscape: Established Perspectives and Emerging Themes across Different Levels of Analysis

Industry and Innovation, 2017, Volume 24, Issue 1, Pages 8-40, DOI: 10.1080/13662716.2016.1240068
Number of pages: 49 Posted: 05 Aug 2016 Last Revised: 01 Aug 2018
University of Copenhagen - Department of Food and Resource Economics (IFRO), ETH Zurich, University of Michigan at Ann Arbor - Corporate Strategy and International Business, ESADE Business School, Purdue University - Research Center for Open Digital Innovation (RCODI), ESMT European School of Management and Technology, Aarhus University - School of Business and Social Sciences, University of Surrey, Ecole Polytechnique Federale de Lausanne - MTEI, ETH Zürich - Department of Management, Technology, and Economics (D-MTEC), Maastricht University, School of Business and Economics, JKU Linz | Institute for Public and Nonprofit Management, Copenhagen Business School - Department of Industrial Economics & Strategy (IVS), KTH Royal Institute of Technology, University of Southern California - Marshall School of Business, Simon Fraser University (SFU) - Beedie School of Business, University of Erlangen-Nuremberg, Rensselaer Polytechnic Institute, RWTH Aachen University, Aarhus University, Politecnico di Milano, Babson College - Management Division and Imperial College Business School
Downloads 872 (25,114)

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Open Innovation, Review, Research, Theory, Contingencies, Knowledge, Collaboration

3.

Technology Adaptation: The Case of a Computer-Supported Inter-Organizational Virtual Team

MIS Quarterly, Vol. 24, No. 4 (Dec., 2000), pp. 569-600
Number of pages: 33 Posted: 14 Dec 2014 Last Revised: 14 May 2015
University of Southern California - Marshall School of Business, University of California, Santa Barbara (UCSB), University of North Carolina Kenan-Flagler Business School, American University of Beirut - Olayan School of Business and University of Connecticut School of Business
Downloads 763 (30,254)
Citation 23

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4.

Computer-Mediated Inter-Organizational Knowledge-Sharing: Insights From a Virtual Team Innovating Using a Collaborative Tool

Information Resources Management Journal, Vol. 13, No. 1, 2000
Number of pages: 3 Posted: 14 Dec 2014
University of Southern California - Marshall School of Business, University of California, Santa Barbara (UCSB), American University of Beirut - Olayan School of Business, University of North Carolina Kenan-Flagler Business School and University of Connecticut School of Business
Downloads 650 (37,635)

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5.

Breaking the Functional Mind-Set in Process Organizations

Harvard Business Review, September-October 1996
Number of pages: 8 Posted: 13 Dec 2014
Ann Majchrzak and Qianwei Wang
University of Southern California - Marshall School of Business and Independent
Downloads 308 (93,777)
Citation 1

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6.

Leading Virtual Teams

Academy of Management Perspectives, 2007
Number of pages: 12 Posted: 13 Dec 2014
Arvind Malhotra, Ann Majchrzak and Benson Rosen
University of North Carolina Kenan-Flagler Business School, University of Southern California - Marshall School of Business and University of North Carolina (UNC) at Chapel Hill - Management-Organizational Behavior Area
Downloads 275 (105,854)
Citation 4

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7.

The Impact of Shaping on Knowledge Reuse for Organizational Improvement with Wikis

MIS Quarterly, February 2012
Number of pages: 14 Posted: 11 Dec 2014
Ann Majchrzak, Christian Wagner and Dave Yates
University of Southern California - Marshall School of Business, City University of Hong Kong (CityUHK) - Department of Information Systems and University of Denver - Business Information and Analytics
Downloads 185 (156,220)

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Wiki, Intranet, knowledge management, KMS, knowledge reuse, shaping, knowledge depth, knowledge breadth, transactive memory

8.

Managing Crowds in Innovation Challenges

California Management Review Vol. 56, No. 4 Summer 2014
Number of pages: 21 Posted: 11 Dec 2014
Arvind Malhotra and Ann Majchrzak
University of North Carolina Kenan-Flagler Business School and University of Southern California - Marshall School of Business
Downloads 184 (157,021)

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Creative Collaboration, Innovation, Creativity, Crowdsourcing, Open Innovation

Coordinating Expertise Among Emergent Groups Responding to Disasters

Organization Science Vol. 18, No. 1, January–February 2007, pp. 147–161
Number of pages: 16 Posted: 13 Dec 2014
University of Southern California - Marshall School of Business, University of Texas at Austin - Red McCombs School of Business and USC Annenberg School for Communication and Journalism
Downloads 31 (455,218)
Citation 5

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10.

Towards an Information Systems Perspective and Research Agenda on Crowdsourcing for Innovation

The Journal of Strategic Information Systems, Volume 22, Issue 4, December 2013
Number of pages: 12 Posted: 10 Dec 2014
Ann Majchrzak and Arvind Malhotra
University of Southern California - Marshall School of Business and University of North Carolina Kenan-Flagler Business School
Downloads 147 (190,543)

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Crowdsourcing, Collective intelligence, Innovation, Collaboration, Innovation tournaments, Platforms

11.

Managing Client Dialogues During Information Systems Design to Facilitate Client Learning

MIS Quarterly, Vol. 29, No. 4 (Dec., 2005), pp. 653-672
Number of pages: 21 Posted: 13 Dec 2014
University of Southern California - Marshall School of Business, University of Texas at Austin, Asian Institute of Management and University of Houston - C.T. Bauer College of Business
Downloads 121 (222,125)
Citation 3

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12.

Information Technology and the Changing Fabric of Organization

Organization Science Vol. 18, No. 5, September–October 2007, pp. 749–762
Number of pages: 15 Posted: 13 Dec 2014
University of Melbourne, Santa Clara University - Leavey School of Business, University of Southern California - Marshall School of Business, Rutgers, The State University of New Jersey - Rutgers University, Newark and University of Maryland - Decision and Information Technologies Department
Downloads 101 (252,804)
Citation 16

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13.

Organizing for Innovation in the Digitized World

(2012) Organization Science 23(5):1398-1408
Number of pages: 12 Posted: 14 Dec 2014
Independent, Case Western Reserve University - Department of Information Systems, Case Western Reserve University - Weatherhead School of Management and University of Southern California - Marshall School of Business
Downloads 88 (276,345)
Citation 1

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14.

Knowledge Collaboration in Online Communities

Organization Science 22(5), pp. 1224-1239, 2011
Number of pages: 16 Posted: 11 Dec 2014
Samer Faraj, Sirkka Jarvenpaa and Ann Majchrzak
McGill University, University of Texas at Austin - Red McCombs School of Business and University of Southern California - Marshall School of Business
Downloads 81 (290,713)
Citation 3

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computer-supported collaborative work; organization communication and information systems; innovation; technology and innovation management; organizational processes; organizational behavior; organizational form; organization and management theory

15.

Tapping the Innovative Business Potential of Innovation Contests

Number of pages: 25 Posted: 11 Dec 2014 Last Revised: 14 Jan 2015
Albert Armisen and Ann Majchrzak
Ramon Llull University and University of Southern California - Marshall School of Business
Downloads 76 (301,883)

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Crowdsourcing, innovation contest, Innovation Jam, open innovation, variety, gamification

16.

Enhancing Performance of Geographically Distributed Teams Through Targeted Use of Information and Communication Technologies

Human Relations, 2014
Number of pages: 24 Posted: 10 Dec 2014
Arvind Malhotra and Ann Majchrzak
University of North Carolina Kenan-Flagler Business School and University of Southern California - Marshall School of Business
Downloads 65 (328,954)

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collaborative information technology, computer-mediated communication and collaboration, non-routine task, presence awareness, situational awareness, task awareness, virtual teams

17.

Enabling Customer-Centricity Using Wikis and the Wiki Way

Journal of Management Information Systems / Winter 2006–7, Vol. 23, No. 3, pp. 17–43.
Number of pages: 28 Posted: 23 Dec 2014 Last Revised: 07 Mar 2015
Christian Wagner and Ann Majchrzak
City University of Hong Kong (CityUHK) - Department of Information Systems and University of Southern California - Marshall School of Business
Downloads 46 (386,116)
Citation 1

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18.

How Virtual Teams Use Their Virtual Workspace to Coordinate Knowledge

ACM Transactions on Management Information Systems, Vol. 3, No. 1, Article 6, April 2012
Number of pages: 14 Posted: 11 Dec 2014
Arvind Malhotra and Ann Majchrzak
University of North Carolina Kenan-Flagler Business School and University of Southern California - Marshall School of Business
Downloads 45 (389,550)

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Virtual teams, situational awareness, presence awareness, task awareness, tool categories

19.

The Contradictory Influence of Social Media Affordances on Online Communal Knowledge Sharing

Journal of Computer-Mediated Communication, Vol. 19, 2013
Number of pages: 18 Posted: 13 Dec 2014
Ann Majchrzak, Samer Faraj, Gerald C. Kane and Bijan Azad
University of Southern California - Marshall School of Business, McGill University, Boston College and American University of Beirut
Downloads 42 (400,131)

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social media, affordances, online knowledge sharing

20.

Information Security in Cross-Enterprise Collaborative Knowledge Work

Information Security in Cross-Enterprise Collaborative Knowledge Work E:CO Issue Vol. 6 No. 4 2004 pp. 4-8
Number of pages: 11 Posted: 11 Dec 2014
Ann Majchrzak
University of Southern California - Marshall School of Business
Downloads 36 (423,225)

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21.

Four Keys to Managing Emergence

MITSloan Management Review WINTER 2006 VOL.47 NO.2
Number of pages: 7 Posted: 13 Dec 2014
University of Southern California - Marshall School of Business, University of Southern California - Marshall School of Business, University of Southern California - Thornton School of Music and University of Pennsylvania
Downloads 31 (443,956)
Citation 1

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22.

Knowledge Reuse for Innovation

Management Science, Vol. 50, No. 2, February 2004, pp. 174–188
Number of pages: 16 Posted: 11 Dec 2014
Ann Majchrzak, Lynne P. Cooper and Oliva Neece
University of Southern California - Marshall School of Business, Jet Propulsion Laboratory, California Institute of Technology and Claremont Colleges - Claremont Graduate University
Downloads 31 (443,956)
Citation 17

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23.

ICIS 2008 Panel Report: Open Access Publishing to Nurture the Sprouts of Knowledge and the Future of Information Systems Research

Number of pages: 17 Posted: 11 Dec 2014 Last Revised: 16 Dec 2014
Copenhagen Business School, Hanken School of Economics, Case Western Reserve University - Department of Information Systems, Syracuse University - School of Information Studies, Case Western Reserve University - Weatherhead School of Management and University of Southern California - Marshall School of Business
Downloads 29 (453,219)

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24.

Safe Contexts for Interorganizational Collaborations Among Homeland Security Professionals

Journal of Management Information Systems/Fall 2010, Vol. 27, No. 2, pp. 55–86
Number of pages: 32 Posted: 12 Dec 2014
Ann Majchrzak and Sirkka Jarvenpaa
University of Southern California - Marshall School of Business and University of Texas at Austin - Red McCombs School of Business
Downloads 27 (462,990)

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25.

Emergent Lifecycle: The Tension between Knowledge Change and Knowledge Retention in Open Online Co-Production Communities

Number of pages: 47 Posted: 11 Dec 2014
Gerald C. Kane, Jeremiah X. Johnson and Ann Majchrzak
Boston College, University of Michigan at Ann Arbor - School of Natural Resources & Environment and University of Southern California - Marshall School of Business
Downloads 27 (462,990)

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26.

Enabling Knowledge Creation in Far#Flung Teams: Best Practices for IT Support and Knowledge Sharing

Journal of Knowledge Management, VolL. 8, No. 4, 2004, pp. 75-88
Number of pages: 17 Posted: 11 Dec 2014
Arvind Malhotra and Ann Majchrzak
University of North Carolina Kenan-Flagler Business School and University of Southern California - Marshall School of Business
Downloads 27 (462,990)
Citation 6

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27.

Managing Emergent Work: Revisiting Jazz Lessons

Published online at KnowledgeTree, February 2007
Number of pages: 13 Posted: 13 Dec 2014 Last Revised: 28 Dec 2014
University of Southern California - Marshall School of Business, University of Southern California - Marshall School of Business, University of Southern California - Thornton School of Music and University of Pennsylvania
Downloads 26 (468,081)

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28.

Transcending Knowledge Differences in Cross-Functional Teams

Organization Science 23(4):951-970, 2012, Robert H. Smith School Research Paper No. RHS 2536102
Number of pages: 21 Posted: 14 Dec 2014
University of Southern California - Marshall School of Business, University of Southern California - Management and Organization Department and University of Maryland - Decision and Information Technologies Department
Downloads 25 (473,349)
Citation 1

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innovation; knowledge integration; emergent teams; agile teams; group creativity; cross-functional teams

29.

Emergency! Web 2.0 to the Rescue!

Communications of the ACM, April 2011, Vol. 54, no. 4
Number of pages: 8 Posted: 12 Dec 2014
Ann Majchrzak and Philip H. Birnbaum-More
University of Southern California - Marshall School of Business and University of Southern California - Management and Organization Department
Downloads 23 (484,066)

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30.

On Using Artificial Intelligence to Integrate the Design of Organizational and Process Change in US Manufacturing

AI & Soc (1991) 5:321-338
Number of pages: 18 Posted: 13 Dec 2014
Ann Majchrzak and Les Gasser
University of Southern California - Marshall School of Business and University of Illinois at Urbana-Champaign
Downloads 20 (500,784)

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31.

Top-Modeler: Supporting Complex Strategic and Operational Decisionmaking

Information - Knowledge - Systems Management 2 (2000) 95-110
Number of pages: 16 Posted: 14 Dec 2014
Ann Majchrzak and Les Gasser
University of Southern California - Marshall School of Business and University of Illinois at Urbana-Champaign
Downloads 16 (522,890)

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32.

Factors Affecting Shapers of Organizational Wikis

JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY, 61(3):543–554, 2010
Number of pages: 12 Posted: 12 Dec 2014
Dave Yates, Christian Wagner and Ann Majchrzak
UMD iSchool, City University of Hong Kong (CityUHK) - Department of Information Systems and University of Southern California - Marshall School of Business
Downloads 16 (522,890)

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33.

Organizational Context of Program Evaluation in Community Mental Health Centers

Evaluation & the Health Professions, Vol. 5, No. 3, September 1982
Number of pages: 32 Posted: 13 Dec 2014
Ann Majchrzak
University of Southern California - Marshall School of Business
Downloads 15 (528,543)

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34.

A Longitudinal Study of Adjustment to Technological Change: From Mass To Computer-Automated Batch Production

Journal of Occupational Psychology, 61, 43, 1988
Number of pages: 25 Posted: 13 Dec 2014
Ann Majchrzak and John Cotton
University of Southern California - Marshall School of Business and Marquette University
Downloads 14 (534,227)

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35.

Critical Issues in Research on Real-Time Knowledge Management in Enterprises

Journal of Knowledge Management, Vol. 8, No. 4, 2004
Number of pages: 19 Posted: 13 Dec 2014
Omar A. El Sawy and Ann Majchrzak
University of Southern California - Marshall School of Business and University of Southern California - Marshall School of Business
Downloads 14 (534,227)
Citation 1

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36.

Innovating by Accessing Knowledge Across Departments

ScienceDirect Decision Support Systems 43 (2007) 1684-1691
Number of pages: 8 Posted: 23 Dec 2014 Last Revised: 14 Jan 2015
Ixchel Faniel and Ann Majchrzak
University of Michigan at Ann Arbor - School of Information and University of Southern California - Marshall School of Business
Downloads 13 (539,894)

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37.

Concurrent Engineering Tools: Are the Human Issues Being Ignored?

IEEE Transactions on Engineering Management, Vol. 43, No. 2, May 1996
Number of pages: 13 Posted: 13 Dec 2014
Nelson King and Ann Majchrzak
American University of Beirut - Olayan School of Business and University of Southern California - Marshall School of Business
Downloads 13 (539,894)

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38.

Impacts of Programmable Manufacturing Technology: A Review of Recent Studies and Contingency Formulation

Journal of Engineering and Technology Management, 10 (1993) 229-264
Number of pages: 36 Posted: 13 Dec 2014
Jeffrey Liker, Ann Majchrzak and Thomas Y. Choi
University of Michigan at Ann Arbor, University of Southern California - Marshall School of Business and Arizona State University (ASU)
Downloads 12 (545,570)

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39.

Virtual Workspace Technologies

MIT Sloan Management Review, Vol. 46, No. 2, 2005
Number of pages: 7 Posted: 12 Dec 2014
Arvind Malhotra and Ann Majchrzak
University of North Carolina Kenan-Flagler Business School and University of Southern California - Marshall School of Business
Downloads 12 (545,570)
Citation 1

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40.

A National Probability Survey on Education and Training for CAD/CAM

IEEE Transactions on Engineering Management, Vol. Em-33, No, 4, November 1986
Number of pages: 10 Posted: 13 Dec 2014
Ann Majchrzak
University of Southern California - Marshall School of Business
Downloads 11 (551,263)
Citation 1

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41.

Effects of Management Policies on Unauthorized Absence Behavior

Journal of Applied Behavioral Science 1987 23: 501
Number of pages: 24 Posted: 13 Dec 2014
Ann Majchrzak
University of Southern California - Marshall School of Business
Downloads 11 (551,263)

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42.

Research Commentary — Vigilant Interaction in Knowledge Collaboration: Challenges of Online User Participation Under Ambivalence

Information Systems Research 21(4), pp. 773–784, ©2010 INFORMS
Number of pages: 13 Posted: 12 Dec 2014
Sirkka Jarvenpaa and Ann Majchrzak
University of Texas at Austin - Red McCombs School of Business and University of Southern California - Marshall School of Business
Downloads 10 (556,924)
Citation 1

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43.

Knowledge Collaboration Among Professionals Protecting National Security: Role of Transactive Memories in Ego-Centered Knowledge Networks

OrganizationScience, Vol. 19, No. 2, March–April 2008, pp. 260–276
Number of pages: 17 Posted: 11 Dec 2014
Sirkka Jarvenpaa and Ann Majchrzak
University of Texas at Austin - Red McCombs School of Business and University of Southern California - Marshall School of Business
Downloads 10 (556,924)
Citation 2

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interorganizational collaboration; transactive memories; security management; ego-centered network

44.

Keeping the Marines in the Field

Evaluation and Program Planning, Vol. 9, pp. 253-265, 1986
Number of pages: 13 Posted: 13 Dec 2014
Ann Majchrzak
University of Southern California - Marshall School of Business
Downloads 9 (562,657)

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45.

Effect of CAD on the Jobs of Drafters and Engineers: A Quantitative Case Study

Int. J. Man-Machine Studies (1990) 32, 245-262
Number of pages: 18 Posted: 13 Dec 2014
Ann Majchrzak
University of Southern California - Marshall School of Business
Downloads 9 (562,657)

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46.

Perceived Individual Collaboration Know-How Development Through Information Technology-Enabled Contextualization: Evidence from Distributed Teams

Information Systems Research, 16(1):9-27, 2005
Number of pages: 20 Posted: 12 Dec 2014
Ann Majchrzak, Arvind Malhotra and Richard S. John
University of Southern California - Marshall School of Business, University of North Carolina Kenan-Flagler Business School and University of Southern California
Downloads 9 (562,657)
Citation 11

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47.

Patterns of Program Evaluation in Community Mental Health Centers

Evaluation Review, Vol 4 No 5, October 1980 677-691
Number of pages: 16 Posted: 13 Dec 2014
Ann Majchrzak and Charles Windle
University of Southern California - Marshall School of Business and Government of the United States of America - National Institute of Mental Health
Downloads 8 (568,366)

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48.

On Managing the Human Factors Engineering of Hybrid Production Systems

IEEE Transactions on Engineering Management, Vol. 35, No. 4, November 1988
Number of pages: 12 Posted: 13 Dec 2014
Mansour Rahimi, Peter Hancock and Ann Majchrzak
University of Southern California - Viterbi School of Engineering, University of Central Florida and University of Southern California - Marshall School of Business
Downloads 7 (573,966)

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49.

An Exploration of Impact of Cognitive Elaboration on Learning in ISD Projects

Information Technology and Management 5, 143–159, 2004
Number of pages: 17 Posted: 11 Dec 2014 Last Revised: 14 Jan 2015
Jiangean Zhong and Ann Majchrzak
University of Southern California - Marshall school of Business and University of Southern California - Marshall School of Business
Downloads 7 (573,966)

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50.

The Human Infrastructure Impact Statement (HIIS)

Computer-Integrated Manufacturing Systems, Vol 1 No 2 May 1988
Number of pages: 8 Posted: 13 Dec 2014
Ann Majchrzak
University of Southern California - Marshall School of Business
Downloads 6 (579,837)

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51.

Is Technological Innovativeness One Behavior or Many?

Journal of Technology Transfer, Vol. 11, No. 1, 1986
Number of pages: 15 Posted: 13 Dec 2014
Ann Majchrzak
University of Southern California - Marshall School of Business
Downloads 5 (585,754)

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52.

Things Are Always More Complicated Than You Think: An Open Systems Approach to the Organizational Effects of Computer-Automated Technology

Journal of Business and Psychology, Vol. 2, No. 1, 1987
Number of pages: 24 Posted: 13 Dec 2014
Ann Majchrzak and Katherine Klein
University of Southern California - Marshall School of Business and University of Pennsylvania - Management Department
Downloads 5 (585,754)

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53.

Information Focus and Data Sources When Will They Lead to Use?

Evaluation Review, Vol. 10, No. 2, April 1986
Number of pages: 24 Posted: 13 Dec 2014
Ann Majchrzak
University of Southern California - Marshall School of Business
Downloads 4 (591,896)

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54.

What to Do When You Can't Have It All: Toward a Theory of Sociotechnical Dependencies

Human Relations 1997 50: 535
Number of pages: 32 Posted: 13 Dec 2014
Ann Majchrzak
University of Southern California - Marshall School of Business
Downloads 4 (591,896)
Citation 1

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55.

A Quantitative Assessment of Changes in Work Activities Resulting from Computer-Assisted Design

Behaviour & Information Technology, 5:3, 259-271, 1986
Posted: 13 Dec 2014
Ann Majchrzak, Paul Collins and David Mandeville
University of Southern California - Marshall School of Business, Independent and University of Oklahoma

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56.

Towards a Conceptual Framework for Specifying Manufacturing Workgroups Congruent with Technological Change

International Journal of Computer Integrated Manufacturing, 1992, Vol. 5, No. 2, 118-131
Posted: 13 Dec 2014
Ann Majchrzak and Les Gasser
University of Southern California - Marshall School of Business and University of Illinois at Urbana-Champaign

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57.

A Design Theory for Systems That Support Emergent Knowledge Processes

Posted: 11 Dec 2014
Ann Majchrzak
University of Southern California - Marshall School of Business

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58.

Open Innovation Requires Integrated Competition-Community Ecosystems: Lessons Learned from Civic Open Innovation

Business Horizons, Vol. 57, No. 3, May-June 2014
Posted: 10 Dec 2014
Esteve Almirall, Melissa Jo Lee and Ann Majchrzak
ESADE Business School, ESADE Business School and University of Southern California - Marshall School of Business

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innovation; Transforming government; Ecosystems; Public sector effectiveness; Best management practices; Hackathon; Crowdsourcing