Shiliang Cui

Georgetown University - McDonough School of Business

3700 O Street, NW

Washington, DC 20057

United States

SCHOLARLY PAPERS

35

DOWNLOADS
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SSRN RANKINGS

Top 5,880

in Total Papers Downloads

13,124

SSRN CITATIONS
Rank 11,650

SSRN RANKINGS

Top 11,650

in Total Papers Citations

111

CROSSREF CITATIONS

19

Scholarly Papers (35)

1.

The Effect of Multi-Channel and Omni-Channel Retailing on Physical Stores

Forthcoming in Management Science
Number of pages: 80 Posted: 31 Jul 2018 Last Revised: 26 Dec 2020
Fei Gao, Vishal Agrawal and Shiliang Cui
Indiana University Bloomington, Georgetown University - McDonough School of Business and Georgetown University - McDonough School of Business
Downloads 1,710 (18,782)
Citation 6

Abstract:

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retail operations, omnichannel, strategic consumer behavior, product valuation uncertainty

2.

Bespoke Supply Chain Resilience: The Gap between Theory and Practice

Journal of Operations Management (forthcoming), Stanford University Graduate School of Business Research Paper
Number of pages: 38 Posted: 08 Jul 2021 Last Revised: 08 Feb 2023
University of Pennsylvania - The Wharton School, Georgetown University - McDonough School of Business, WHU - Otto Beisheim School of Management, Georgetown University - McDonough School of Business, WHU - Otto Beisheim School of Management, Washington University in St. Louis, Stanford Graduate School of Business, Kobe University and Santa Clara University - Leavey School of Business
Downloads 1,403 (25,389)
Citation 3

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Supply chain resilience, supply chain segmentation, supply chain integration, supply chain archetypes, grounded theory

3.

Putting Supply Chain Resilience Theory into Practise

Management and Business Review, Forthcoming, Georgetown McDonough School of Business Research Paper No. 3742616
Number of pages: 16 Posted: 07 Dec 2020
University of Pennsylvania - The Wharton School, Georgetown University - McDonough School of Business, WHU - Otto Beisheim School of Management, Georgetown University - McDonough School of Business, WHU - Otto Beisheim School of Management, Washington University in St. Louis, Stanford Graduate School of Business, Kobe University and Santa Clara University - Leavey School of Business
Downloads 1,098 (36,221)
Citation 10

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Supply Chain, resilience, risk management, disruption, agility, manufacturing, implementation challenges

4.

Performance, Reliability or Time-to-Market? Innovative Product Development and the Impact of Government Regulation

Forthcoming in Production and Operations Management
Number of pages: 90 Posted: 21 Apr 2017 Last Revised: 22 Jul 2020
Fei Gao, Shiliang Cui and Morris A. Cohen
Indiana University Bloomington, Georgetown University - McDonough School of Business and University of Pennsylvania - The Wharton School
Downloads 569 (87,343)

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Product development, Product reliability, Innovation, Time-to-market, Government regulation

5.

The Effect of Government Support on Green Product Design and Environmental Impact

Number of pages: 40 Posted: 05 Dec 2018 Last Revised: 14 Apr 2019
Morris A. Cohen, Shiliang Cui and Fei Gao
University of Pennsylvania - The Wharton School, Georgetown University - McDonough School of Business and Indiana University Bloomington
Downloads 560 (89,100)
Citation 8

Abstract:

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green product development; market competition; government support; environmental impact.

6.

Making the Wait Worthwhile: Experiments on the Effect of Queueing on Consumption

Number of pages: 45 Posted: 27 Jul 2017 Last Revised: 26 Jun 2019
Sezer Ulku, Chris Hydock and Shiliang Cui
Georgetown University - McDonough School of Business, California State Polytechnic University, San Luis Obispo - Orfalea College of Business and Georgetown University - McDonough School of Business
Downloads 547 (91,796)
Citation 17

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Mental Accounting, Sunk Cost Fallacy, Consumer Behavior in Queues, Behavioral Operations

7.

OM Forum -- Benchmarking Global Production Sourcing Decisions: Where and Why Firms Offshore and Reshore

Georgetown McDonough School of Business Research Paper No. 2791373, Stanford University Graduate School of Business Research Paper No. 16-28
Number of pages: 23 Posted: 10 Jun 2016 Last Revised: 19 Jul 2017
University of Pennsylvania - The Wharton School, Georgetown University - McDonough School of Business, Georgetown University - McDonough School of Business, WHU - Otto Beisheim School of Management, Washington University in St. Louis, Stanford Graduate School of Business, Kobe University, WHU - Otto Beisheim School of Management and Santa Clara University - Leavey School of Business
Downloads 515 (98,888)
Citation 10

Abstract:

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manufacturing location decisions, offshoring, reshoring

8.

A Model of Rational Retrials in Queues

Number of pages: 64 Posted: 25 Oct 2013 Last Revised: 09 Jan 2019
Georgetown University - McDonough School of Business, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 468 (111,039)
Citation 11

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Retrials in Queues, Rational Customers, Queueing Games, Equilibrium vs. Social Optimum.

9.

A Model of Queue-Scalping

Management Science, Forthcoming
Number of pages: 60 Posted: 31 Aug 2018 Last Revised: 25 Jul 2022
Luyi Yang, Zhongbin Wang and Shiliang Cui
University of California, Berkeley - Haas School of Business, Tianjin University - College of Management and Economics and Georgetown University - McDonough School of Business
Downloads 434 (121,373)
Citation 4

Abstract:

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service operations, queue-scalping, pricing, priority, speculation

10.

Global Operations Sourcing Strategy: A Chinese Perspective

Number of pages: 33 Posted: 28 Jun 2015 Last Revised: 21 Nov 2017
Shanghai University of International Business and Economics, University of Pennsylvania - The Wharton School, Georgetown University - McDonough School of Business, Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management, Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management and Massachusetts Institute of Technology (MIT) - School of Engineering
Downloads 434 (121,373)
Citation 6

Abstract:

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11.

Product Quality, Service and Pricing

Number of pages: 32 Posted: 28 Sep 2017
Ruxian Wang and Shiliang Cui
Johns Hopkins University - Carey Business School and Georgetown University - McDonough School of Business
Downloads 354 (152,758)

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Revenue Management, Choice Models, Pricing, Product Quality, Ancillary Service

12.

Design of COVID-19 Testing Queues

Production and Operations Management, Forthcoming
Number of pages: 62 Posted: 02 Nov 2020 Last Revised: 08 Feb 2023
Luyi Yang, Shiliang Cui and Zhongbin Wang
University of California, Berkeley - Haas School of Business, Georgetown University - McDonough School of Business and Tianjin University - College of Management and Economics
Downloads 332 (163,748)
Citation 1

Abstract:

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COVID-19, testing, queues, service discipline, priority

13.

Understanding Global Supply Chain & Resilience: Theory and Practice

Creating Values with Operations and Analytics: A Tribute to the Contributions of Professor Morris Cohen, 2022, Springer, Stanford University Graduate School of Business Research Paper, Georgetown McDonough School of Business Research Paper No. 4124589
Number of pages: 31 Posted: 16 Jun 2022
University of Pennsylvania - The Wharton School, Georgetown University - McDonough School of Business, WHU - Otto Beisheim School of Management, Georgetown University - McDonough School of Business, WHU - Otto Beisheim School of Management, Washington University in St. Louis, Stanford Graduate School of Business, Kobe University and Santa Clara University - Leavey School of Business
Downloads 296 (184,931)
Citation 1

Abstract:

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Global supply chain design, supply chain resilience, resilience metrics, implementation challenges, supply chain archetypes, supply chain survey, reshoring

14.

The Economics of Line-Sitting

Management Science, Forthcoming
Number of pages: 58 Posted: 16 Feb 2018 Last Revised: 25 Jul 2022
Shiliang Cui, Zhongbin Wang and Luyi Yang
Georgetown University - McDonough School of Business, Tianjin University - College of Management and Economics and University of California, Berkeley - Haas School of Business
Downloads 292 (187,602)
Citation 15

Abstract:

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service operations, queueing games, line-sitting, priority, pricing, revenue, customer welfare

15.

Global Supply Chain Restructuring During the Covid-19 Pandemic

Georgetown McDonough School of Business Research Paper No. 4564927, Kenan Institute of Private Enterprise Research Paper No. 4564927
Number of pages: 37 Posted: 13 Sep 2023
Shanghai Jiao Tong University (SJTU) - Shanghai Jiao Tong University, Antai College of Economics and Management, WHU - Otto Beisheim School of Management, University of Pennsylvania - The Wharton School, Georgetown University - McDonough School of Business, University of North Carolina (UNC) at Chapel Hill - Operations Area, Georgetown University - McDonough School of Business, WHU - Otto Beisheim School of Management, Santa Clara University - Leavey School of Business and The Chinese University of Hong Kong (CUHK) - CUHK Business School
Downloads 279 (196,577)

Abstract:

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global supply chain management, COVID-19 pandemic, disruption risk, resilience strategies

16.

Equilibrium Strategies in M/M/1 Priority Queues with Balking

Number of pages: 55 Posted: 06 Feb 2017 Last Revised: 08 Feb 2023
Jinting Wang, Shiliang Cui and Zhongbin Wang
Central University of Finance and Economics, Georgetown University - McDonough School of Business and Tianjin University - College of Management and Economics
Downloads 272 (201,728)
Citation 2

Abstract:

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M/M/1 Queues; Priorities; Balking; Pareto-Dominant Equilibrium; Pricing

17.

The Role of Product and Market Information in an Online Marketplace

Number of pages: 101 Posted: 25 Oct 2018 Last Revised: 11 Jan 2021
Shiliang Cui, Shu Hu and Mike Mingcheng Wei
Georgetown University - McDonough School of Business, Southwest Jiaotong University and University at Buffalo
Downloads 265 (207,061)

Abstract:

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online marketplace; information strategy; equilibrium analysis; value of information

18.

Social Queues (Cues): Impact of Others' Waiting in Line on One's Service Time

Forthcoming, Management Science
Number of pages: 52 Posted: 05 Aug 2019 Last Revised: 06 Feb 2022
Sezer Ulku, Chris Hydock and Shiliang Cui
Georgetown University - McDonough School of Business, California State Polytechnic University, San Luis Obispo - Orfalea College of Business and Georgetown University - McDonough School of Business
Downloads 262 (209,455)

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Behavioral Operations, Queues, Service Time, Customer Behavior, Social Preferences

19.

Startup Product Development and Financing Decisions against a Market Incumbent

Number of pages: 39 Posted: 09 Jun 2020 Last Revised: 18 Oct 2021
Shiliang Cui, Lei Fang and Sai Zhao
Georgetown University - McDonough School of Business, Nankai School of Business and Nankai Business School, Nankai University
Downloads 260 (211,088)
Citation 2

Abstract:

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startup, product development, internal vs. external financing, market competition

20.

Slugging: Casual Carpooling for Urban Transit

Manufacturing & Service Operations Management (Forthcoming)
Number of pages: 82 Posted: 24 Aug 2019 Last Revised: 19 Feb 2021
Shiliang Cui, Kaili Li, Luyi Yang and Jinting Wang
Georgetown University - McDonough School of Business, Beijing Jiaotong University, University of California, Berkeley - Haas School of Business and Central University of Finance and Economics
Downloads 257 (213,482)

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Shared Mobility, HOV, carpool, welfare, equilibrium, social optimum, emissions

21.

Blind Queues: The Impact of Consumer Beliefs on Revenues and Congestion

Number of pages: 30 Posted: 06 Jan 2013 Last Revised: 06 Aug 2015
Shiliang Cui and Senthil K. Veeraraghavan
Georgetown University - McDonough School of Business and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 256 (214,321)
Citation 19

Abstract:

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Consumer Decisions, Lack of Information, Service Revelation, Consumer Beliefs, Queueing

22.

On the Optimal Disclosure of Queue Length Information

Number of pages: 27 Posted: 29 Jun 2016 Last Revised: 21 Jul 2020
Kaili Li, Shiliang Cui and Jinting Wang
Beijing Jiaotong University, Georgetown University - McDonough School of Business and Central University of Finance and Economics
Downloads 251 (218,578)
Citation 2

Abstract:

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Information disclosure, Queueing game, Throughput optimization, Social optimum

23.

Observational Reneging

Number of pages: 36 Posted: 05 Dec 2018 Last Revised: 17 Sep 2023
Georgetown University - McDonough School of Business, University of Pennsylvania - The Wharton School - Operations, Information and Decisions, University of Science and Technology Beijing - Donlinks School of Economics and Management and Central University of Finance and Economics
Downloads 238 (230,379)
Citation 4

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Reneging; Rational Customers; Miscalibration and Beliefs; Observational Learning; Truthful Revelation

24.

Benchmarking Global Production Sourcing Decisions: Where and Why Firms Offshore and Reshore

Georgetown McDonough School of Business Research Paper No. 3434284, Stanford University Graduate School of Business Research Paper No. 3434284
Number of pages: 38 Posted: 08 Jan 2020
University of Pennsylvania - The Wharton School, Georgetown University - McDonough School of Business, Georgetown University - McDonough School of Business, WHU - Otto Beisheim School of Management, Washington University in St. Louis, Stanford Graduate School of Business, Kobe University, WHU - Otto Beisheim School of Management and Santa Clara University - Leavey School of Business
Downloads 223 (245,083)
Citation 10

Abstract:

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manufacturing location decisions, offshoring, reshoring

25.

Optimizing Local Content Requirements Under Technology Gaps

Manufacturing & Service Operations Management, Vol. 21, No. 1, Winter 2019, pp. 213–230
Number of pages: 40 Posted: 20 Mar 2016 Last Revised: 12 Nov 2019
Shiliang Cui and Lauren Xiaoyuan Lu
Georgetown University - McDonough School of Business and Dartmouth College - Tuck School of Business
Downloads 205 (265,105)
Citation 2

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Local Content Requirements; Technology Gaps; Developing Countries; Global Supply Chain Management

26.

What Can Help a Fashion Retailer: Disclosing Supplier Names or Supplier Sustainability Conditions?

Number of pages: 41 Posted: 25 Jun 2020
Caprice Catalano and Shiliang Cui
Georgetown University and Georgetown University - McDonough School of Business
Downloads 195 (277,373)
Citation 1

Abstract:

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sustainability transparency, supply chain transparency, consumer behavior

27.

Why Operational Context Matters: Realizing the Full Potential of Supply Chain Resilience Surveys

Georgetown McDonough School of Business Research Paper No. 4074109
Number of pages: 30 Posted: 03 May 2022
University of Pennsylvania - The Wharton School, Georgetown University - McDonough School of Business, WHU - Otto Beisheim School of Management, Georgetown University - McDonough School of Business, WHU - Otto Beisheim School of Management and Washington University in St. Louis
Downloads 186 (289,424)

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supply chain resilience, consulting surveys, supply chain archetypes, operational characteristics

28.

Product Price, Quality and Service Decisions under Consumer Choice Models

MSOM
Number of pages: 41 Posted: 02 Mar 2021 Last Revised: 29 Feb 2024
Ruxian Wang, Chenxu Ke and Shiliang Cui
Johns Hopkins University - Carey Business School, Shanghai University of Finance and Economics - College of Business and Georgetown University - McDonough School of Business
Downloads 184 (292,199)
Citation 5

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Revenue Management and Pricing, Service Differentiation, Product Quality, Multinomial Logit Models, Competition

29.

In-Queue Priority Purchase: A Dynamic Game Approach

Queueing Systems, Forthcoming
Number of pages: 41 Posted: 12 Sep 2018 Last Revised: 08 Feb 2023
Zhongbin Wang, Luyi Yang, Shiliang Cui and Jinting Wang
Tianjin University - College of Management and Economics, University of California, Berkeley - Haas School of Business, Georgetown University - McDonough School of Business and Central University of Finance and Economics
Downloads 173 (308,454)

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In-queue decision, Dynamic game, Priority upgrade, Self-interested customers

30.

Public-Private Partnerships in Infrastructure: A Nash Bargaining Analysis

Number of pages: 40 Posted: 08 Jan 2020 Last Revised: 29 Jul 2021
Shiliang Cui, Zhuo Feng and Yiwen Zhang
Georgetown University - McDonough School of Business, Dalian University of Technology - Faculty of Management and Economics and Hong Kong University of Science & Technology (HKUST) - Dept. of Industrial Engineering and Decision Analytics
Downloads 161 (328,203)
Citation 1

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public-private partnership, government procurement, Nash bargaining, subsidy, social welfare

31.

Product Design with the Triple Bottom Line

Georgetown McDonough School of Business Research Paper No. 4125728
Number of pages: 27 Posted: 14 Jun 2022
Fei Gao and Shiliang Cui
Indiana University Bloomington and Georgetown University - McDonough School of Business
Downloads 145 (357,810)

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product design, triple bottom line, sustainable operations management

32.

Pooling Agents for Customer-Intensive Services

Operations Research, Forthcoming, Georgetown McDonough School of Business Research Paper No. 4002005
Number of pages: 48 Posted: 06 Jan 2022 Last Revised: 08 Feb 2023
Tianjin University - College of Management and Economics, University of California, Berkeley - Haas School of Business, Georgetown University - McDonough School of Business, Georgetown University - McDonough School of Business and University of Washington - Department of Information Systems and Operations Management
Downloads 112 (435,658)
Citation 4

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quality-speed tradeoff, pooling, pay-for-performance, strategic server, customer satisfaction, agent payoff

33.

Not All Lines Are Skipped Equally: An Experimental Investigation of Line-Sitting and Express Lines

Georgetown McDonough School of Business Research Paper No. 4179751
Number of pages: 32 Posted: 09 Aug 2022
Columbia University - Columbia Business School, Georgetown University - McDonough School of Business, Georgetown University - McDonough School of Business and University of California, Berkeley - Haas School of Business
Downloads 81 (539,987)

Abstract:

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behavioral operations, queues, priority, line-sitting, social preferences

34.

Value Iteration Proof of the Three-Server Heterogeneous Server Problem

Number of pages: 36 Posted: 08 Jan 2019 Last Revised: 05 Feb 2020
Yu Zhang, Shiliang Cui, Kaili Li and Jinting Wang
University of Science and Technology Beijing - Donlinks School of Economics and Management, Georgetown University - McDonough School of Business, Beijing Jiaotong University and Central University of Finance and Economics
Downloads 79 (548,106)

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heterogeneous server problem, optimal routing strategy, value iteration, threshold policy

35.

Does Engagement Data Induce Target User Consumption of Recommended Content Feeds?

Georgetown McDonough School of Business Research Paper No. 4554769
Number of pages: 35 Posted: 18 Sep 2023
Georgetown University - McDonough School of Business, Zhejiang University, University of Exeter Business School, Aston University - Aston Business School, Brock University - Goodman School of Business and California State University, Stanislaus
Downloads 28 (849,367)

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User engagement, recommended content feeds, digital content, signaling