Matthias Muskat

University of Canberra

SCHOLARLY PAPERS

13

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CROSSREF CITATIONS

5

Scholarly Papers (13)

1.

Mixed Methods: Combining Expert Interviews, Cross-Impact Analysis and Scenario Development

The Electronic Journal of Business Research Methods, Volume 10, Issue 1, 2012 (pp 09-21)
Number of pages: 13 Posted: 25 May 2013
Matthias Muskat, Deborah Ann Blackman and Birgit Muskat
University of Canberra, University of New South Wales (UNSW) and Australian National University - Research School of Management
Downloads 1,659 (15,000)

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research methods, mixed methods, expert interviews, cross-impact analysis, scenario building

2.

Demographischer Wandel in Freizeit und Arbeit. Eine Analyse mit Expertengesprächen und Szenarien für das Jahr 2020 (Demographic Change in Leisure and Work. An Analysis with Expert Interviews and Scenarios for the Year 2020)

Muskat, M. (2007). Demographic Change in Leisure and Work. An Analysis with Expert Interviews and Scenarios for the year 2020 (original German title: Demographischer Wandel in Freizeit und Arbeit. Eine Analyse mit Expertengesprächen und Szenarien für das Jahr 2020). PhD thesis, University of Paderbo
Number of pages: 233 Posted: 26 Nov 2016
Matthias Muskat
University of Canberra
Downloads 148 (269,870)

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3.

Tourismusmarketing im Wandel – Herausforderungen für Familienunternehmen (Tourism Marketing in Transition – Challenges for Family Businesses)

in H. Siller & A. Zehrer (Eds.), Entrepreneurship und Tourismus: Unternehmerisches Denken und Erfolgskonze aus der Praxis (2nd ed.) (pp. 129-138). Vienna, Austria: Linde (2016)
Number of pages: 15 Posted: 21 Nov 2016 Last Revised: 06 Dec 2020
Barbara Theiner and Matthias Muskat
Management Center Innsbruck (MCI) and University of Canberra
Downloads 138 (285,055)

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4.

Mixed Methods Research Workshop (Presentation Slides)

Please cite this source as Muskat, M. (2020). Mixed Methods Research Workshop. University of Canberra [PowerPoint slides].
Number of pages: 53 Posted: 16 Jun 2020
Matthias Muskat
University of Canberra
Downloads 73 (432,342)

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mixed methods, mixed methods research, demographic change, scenario analysis, expert interviews, cross-impact analysis

5.

Qualitative Interpretive Mobile Ethnography

Muskat, B., Muskat, M., & Zehrer, A. (2018). Qualitative interpretive mobile ethnography. Anatolia: An International Journal of Tourism and Hospitality Research, 29(1): 98–107. DOI: 10.1080/13032917.2017.1396482
Number of pages: 17 Posted: 29 Nov 2017 Last Revised: 24 May 2018
Birgit Muskat, Matthias Muskat and Anita Zehrer
Australian National University - Research School of Management, University of Canberra and Management Center Innsbruck (MCI)
Downloads 64 (463,020)

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Qualitative Research, Service Design, Mobile Ethnography, Interpretive Research, Validity Criteria

6.

Word-of-Mouth Amplified – An Exploration of Hotel Customer Feedback Websites

Bouvain, P., Muskat, M., & Muskat, B. (2011). Word-of-mouth amplified – An exploration of hotel customer feedback websites. Dialogmarketing Perspektiven 2010/2011 (pp. 21–52). Wiesbaden, Germany: Gabler.
Number of pages: 28 Posted: 22 Nov 2016
Petra Bouvain, Matthias Muskat and Birgit Muskat
University of Canberra, University of Canberra and Australian National University - Research School of Management
Downloads 64 (463,020)

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7.

Tourism Development in Australia

Muskat, B., & Muskat, M. (2016). Tourism Development in Australia. In H. Siller & A. Zehrer (Eds.), Entrepreneurship und Tourismus: Unternehmerisches Denken und Erfolgskonzepte aus der Praxis (2nd ed.) (pp. 207–218). Vienna, Austria: Linde
Number of pages: 15 Posted: 21 Nov 2016
Birgit Muskat and Matthias Muskat
Australian National University - Research School of Management and University of Canberra
Downloads 62 (470,443)

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8.

Innovation in Tourism Firms

Zehrer, A., Muskat, B., & Muskat, M. (2016). Innovation in Tourism Firms. In E. Innerhofer & H. Pechlaner (Eds.), Competence-Based Innovation in Hospitality and Tourism (pp. 81–94). Farnham, Surrey, UK: Gower.
Number of pages: 13 Posted: 22 Nov 2016
Anita Zehrer, Birgit Muskat and Matthias Muskat
Management Center Innsbruck (MCI), Australian National University - Research School of Management and University of Canberra
Downloads 57 (489,654)

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9.

Understanding the Cultural Antecedents of Quality Management in Tourism

Muskat, B. Muskat, M., Blackman, D. (2013) "Understanding the Cultural Antecedents of Quality Management in Tourism", Managing Service Quality, Vol. 23 Iss: 2, pp.131-148
Number of pages: 27 Posted: 14 Mar 2013
Birgit Muskat, Matthias Muskat and Deborah Ann Blackman
Australian National University - Research School of Management, University of Canberra and University of New South Wales (UNSW)
Downloads 46 (536,746)

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Culture, Germany, Holistic quality management, Total quality management, Tourism, Tourism organizations

10.

Generation Y: Evaluating Services Experiences Through Mobile Ethnography

Muskat, M., Muskat, B., Zehrer, A. & Johns R. (2013). Generation Y: Evaluating services experiences through mobile ethnography. Tourism Review, 68(3): 55–71. DOI: 10.1108/TR-02-2013-0007.
Number of pages: 35 Posted: 25 Oct 2017
Matthias Muskat, Birgit Muskat, Anita Zehrer and Raechel Johns
University of Canberra, Australian National University - Research School of Management, Management Center Innsbruck (MCI) and Independent
Downloads 32 (610,122)

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Generation Y, mobile ethnography, service experiences, service design, museums

11.

Services Research in Tourism: Advocating the Integration of the Supplier Side

Zehrer, A., Muskat, B., & Muskat, M. (2014). Services research in tourism: Advocating the integration of the supplier side. Journal of Vacation Marketing, 20(4): 353–363.
Number of pages: 11 Posted: 26 May 2016 Last Revised: 31 Aug 2017
Anita Zehrer, Birgit Muskat and Matthias Muskat
Management Center Innsbruck (MCI), Australian National University - Research School of Management and University of Canberra
Downloads 24 (662,873)
Citation 1

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Conceptual article, enablers of services in tourism, service design, service quality, supplier perspective, tourism services research

12.

How Do Europeans Travel in Australia? Examining Cultural Convergence in Travel Behaviour

Muskat B, Muskat M & Richardson A. 2014. How do Europeans travel in Australia? Examining cultural convergence in travel behaviour, Journal of Vacation Marketing, 20(1): 55-64.
Number of pages: 11 Posted: 22 Dec 2015 Last Revised: 02 Mar 2019
Birgit Muskat, Matthias Muskat and Alice Richardson
Australian National University - Research School of Management, University of Canberra and University of Canberra
Downloads 9 (786,885)

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Australia, converging cultures, correspondence analysis, European travel behaviour, globalisation

13.

Understanding the Cultural Antecedents of Quality Management in Tourism

Posted: 19 Jan 2013
Birgit Muskat, Deborah Ann Blackman and Matthias Muskat
University of Canberra, University of New South Wales (UNSW) and University of Canberra

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