Zuzana Kristekova

Technische Universität München (TUM)

Chair for Information Systems

Arcisstrasse 21

Munich, DE 80333

Germany

  • Technische Universität München (TUM)

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Scholarly Papers (1)

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Consolidating Findings from Business Process Change Case Studies Using System Dynamics: The Example of Employee Morale

Knowledge Management & E-Learning: An International Journal (KM&EL). Vol. 4 (4), pp. 455-480, 2012
Number of pages: 26 Posted: 02 Feb 2013
Zuzana Kristekova, Marlen Jurisch, Michael Schermann and Helmut Krcmar
Technische Universität München (TUM), Technische Universität München (TUM), Santa Clara University - Operations and Management Information Systems and Technische Universität München (TUM)
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Abstract:

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business process change, system dynamics, learning, employee morale, meta-case analysis