Wael Jabr

Georgia State University

Assistant Professor

Atlanta, GA 30302

United States

University of Calgary - Haskayne School of Business

Assistant Professor

2500 University Drive, NW

Calgary, Alberta T2N 1N4

Canada

http://www.ucalgary.ca/wjabr/

SCHOLARLY PAPERS

4

DOWNLOADS
Rank 33,764

SSRN RANKINGS

Top 33,764

in Total Papers Downloads

1,345

SSRN CITATIONS
Rank 37,856

SSRN RANKINGS

Top 37,856

in Total Papers Citations

0

CROSSREF CITATIONS

15

Scholarly Papers (4)

1.

Know Yourself and Know Your Enemy: An Analysis of Firm Recommendations and Consumer Reviews in a Competitive Environment

Jabr, Wael and Eric Zheng. "Know Yourself and Know Your Enemy: An Analysis of Firm Recommendations and Consumer Reviews in a Competitive Environment". MIS Quarterly. Accepted July 2013.
Number of pages: 47 Posted: 30 Jul 2013
Wael Jabr and Eric Zheng
Georgia State University and University of Texas at Dallas
Downloads 873 (26,797)

Abstract:

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online review, eWOM, competition, recommendation system, instrument variable

2.

Leveraging Philanthropic Behavior for Customer Support: The Case of User Support Forums

MIS Quarterly, Forthcoming
Number of pages: 51 Posted: 25 Feb 2013
Georgia State University, University of Texas at Dallas - Naveen Jindal School of Management, University of Washington - Michael G. Foster School of Business and University of Texas at Dallas - Naveen Jindal School of Management
Downloads 324 (94,233)

Abstract:

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user support forum, text mining, pro-social behavior, recognition mechanism, feedback

3.

What Are They Saying? A Methodology for Extracting Information from Online Reviews

Number of pages: 43 Posted: 25 Jul 2018 Last Revised: 21 Sep 2018
Georgia State University, Georgia State University, Georgia State University and Georgia State University-Robinson College of Business
Downloads 89 (290,600)

Abstract:

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User-generated content, Topic modeling, Review dimensions, Review extremity

4.

Can 'Top Reviews' Save the Online Review Systems? Evidence from Empirical Analyses and a Quasi-Natural Field Experiment on Amazon

Number of pages: 53 Posted: 29 Jun 2018 Last Revised: 29 Mar 2019
Wael Jabr and Mohammad Saifur Rahman
Georgia State University and Purdue University - Krannert School of Management
Downloads 59 (365,785)

Abstract:

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Online Reviews, Information Overload, Featured Reviews, Online Retailer