Gabriel Nyaega

University of Nairobi - School of Business

Nairobi

Kenya

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Scholarly Papers (1)

1.

Application of Balanced Scorecard in Performance Measurement at Essar Telecom Kenya Limited

Number of pages: 10 Posted: 11 Mar 2013
Stephen Nzuve and Gabriel Nyaega
University of Nairobi - School of Business and University of Nairobi - School of Business
Downloads 775 (30,594)

Abstract:

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Balanced score card, performance measurement, organizational performance, business strategy, learning measures, customer satisfaction, capacity building program, sensitization, strategy implementation and performance measurement tool