Jingjng Zhang

Indiana University - Kelley School of Business - Department of Operation & Decision Technologies

Associate Professor

1309 E. Tenth Street

HH4143

Bloomington, IN 47401

United States

SCHOLARLY PAPERS

11

DOWNLOADS
Rank 32,974

SSRN RANKINGS

Top 32,974

in Total Papers Downloads

2,587

SSRN CITATIONS
Rank 20,100

SSRN RANKINGS

Top 20,100

in Total Papers Citations

51

CROSSREF CITATIONS

7

Scholarly Papers (11)

1.

Reducing Recommender Systems Biases: An Investigation of Rating Display Designs

MIS Quarterly (43:4), Kelley School of Business Research Paper No. 19-18
Number of pages: 54 Posted: 27 Mar 2019 Last Revised: 12 Mar 2021
University of Minnesota - Twin Cities - Carlson School of Management, University of Arizona - Department of Management Information Systems, University of Minnesota - Minneapolis and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 676 (65,332)
Citation 8

Abstract:

Loading...

recommender systems, decision bias, interface design, preference ratings, scale compatibility, experimental research

2.

Longitudinal Impact of Preference Biases on Recommender Systems' Performance

Kelley School of Business Research Paper No. 2021-10
Number of pages: 47 Posted: 09 Mar 2021 Last Revised: 13 Apr 2023
Meizi Zhou, Jingjng Zhang and Gediminas Adomavicius
Boston University - Questrom School of Business, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and University of Minnesota - Twin Cities - Carlson School of Management
Downloads 406 (121,688)
Citation 5

Abstract:

Loading...

Recommender systems, longitudinal dynamics, preference biases, system performance, agent-based simulation.

3.

Effects of Online Recommendations on Consumers’ Willingness to Pay

Information Systems Research, Forthcoming, Kelley School of Business Research Paper No. 17-45
Number of pages: 41 Posted: 08 Jun 2017
University of Minnesota - Twin Cities - Carlson School of Management, University of Arizona - Department of Management Information Systems, University of Minnesota - Minneapolis and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 332 (152,076)
Citation 14

Abstract:

Loading...

behavioral economics, electronic commerce, laboratory experiments, preferences, recommender systems, willingness to pay

4.

Effects of Personalized Recommendations versus Aggregate Ratings on Post-Consumption Preference Responses

Forthcoming, MIS Quarterly, Kelley School of Business Research Paper No. 2021-07
Number of pages: 31 Posted: 15 Mar 2021
University of Minnesota - Twin Cities - Carlson School of Management, University of Arizona - Department of Management Information Systems, University of Minnesota - Minneapolis and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 277 (183,940)

Abstract:

Loading...

online product ratings, recommender systems, personalized ratings, aggregate ratings, recommendation bias, laboratory experiments

5.

Do Recommender Systems Manipulate Consumer Preferences? A Study of Anchoring Effects

Number of pages: 40 Posted: 26 Jun 2013
University of Minnesota - Twin Cities - Carlson School of Management, University of Arizona - Department of Management Information Systems, University of Minnesota - Minneapolis and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 249 (204,550)
Citation 22

Abstract:

Loading...

anchoring effects, behavioral decision making, behavioral economics, electronic commerce, experimental research, preferences, recommender systems

6.

Consumption and Performance: Understanding Longitudinal Dynamics of Recommender Systems via an Agent-Based Simulation Framework

Information Systems Research, Forthcoming, Kelley School of Business Research Paper No. 19-23
Number of pages: 46 Posted: 07 Jun 2019 Last Revised: 08 Jul 2019
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, University of Minnesota - Twin Cities - Carlson School of Management, University of Minnesota - Twin Cities - Carlson School of Management and University of Cologne - Faculty of Management, Economics and Social Sciences
Downloads 246 (206,940)
Citation 3

Abstract:

Loading...

dynamics of recommender systems, agent-based modeling, simulation, consumption strategies, prediction accuracy, consumption diversity, consumption relevance

7.

When Algorithms Err: Differential Impact of Early vs. Late Errors on Users' Reliance on Algorithms

Number of pages: 22 Posted: 02 Nov 2020
Antino Kim, Mochen Yang and Jingjng Zhang
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, University of Minnesota - Twin Cities - Carlson School of Management and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 230 (220,913)
Citation 1

Abstract:

Loading...

Algorithm, decision support, prediction, timing of error, reliance

8.

The Hidden Cost of Transitioning to a Paid Service: The Effect of Unexpected Revealing of New Patient Prospects on Physicians’ Service Quality in Online Healthcare Communities

Kelley School of Business Research Paper No. 19-1
Number of pages: 5 Posted: 10 Dec 2018
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and School of Management and Economics, Beijing Institute of Technology
Downloads 101 (433,476)

Abstract:

Loading...

Physician-Oriented Online Healthcare Communities (OHCs), Free and Paid Services, New Patient Prospects, Existing Patients, Service Quality, Regression Discontinuity Design (RDD)

9.

Persistence of Recommender-Induced Biases in Consumer Preference Ratings

Number of pages: 39 Posted: 24 Apr 2023
University of Minnesota - Twin Cities - Carlson School of Management, University of Arizona - Department of Management Information Systems, University of Minnesota - Minneapolis and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 44 (671,543)

Abstract:

Loading...

recommender systems, decision biases, persistence of bias, experimental research

10.

Version Release Management for Free vs. Paid Apps: Understanding the Relationship between an Operational Lever and the Marketplace Imperative

Number of pages: 50 Posted: 19 Aug 2022
Fujie Jin, Jingjng Zhang and Vijay Khatri
Kelley School of Business, Indiana University, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and affiliation not provided to SSRN
Downloads 26 (799,179)

Abstract:

Loading...

mobile applications, software version update management, iterative development, dynamic panel data analysis, sequential innovation, free vs. paid apps

11.

Understanding the Impact of Individual Users’ Rating Characteristics on Predictive Accuracy of Recommender Systems

INFORMS Journal on Computing, Forthcoming
Posted: 13 Mar 2018 Last Revised: 02 Apr 2019
Xiaoye Cheng, Jingjng Zhang and Lu (Lucy) Yan
University of Delaware - Alfred Lerner College of Business and Economics, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies

Abstract:

Loading...

recommender systems, predictive accuracy, rating characteristics, rating value, rating structure, network embeddedness