40450 Shah Alam
Johor
Dungun, Selangor 23000
Malaysia
Universiti Teknologi MARA (UiTM)
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Employee Satisfaction, Turnover Crises, Hotel Industry
Customer satisfaction, word of mouth, hospitality industry, loyalty
Complaint Behavior, restaurant service, customer attitudes
Employees mobility, restaurant, gender
service delay, restaurant, cook to order food
Employees Mobility, Restaurant, Gender, and Satisfaction