Jordan Tong

University of Wisconsin - Madison - School of Business

975 University Avenue

Madison, WI 53706

United States

SCHOLARLY PAPERS

9

DOWNLOADS
Rank 47,346

SSRN RANKINGS

Top 47,346

in Total Papers Downloads

902

SSRN CITATIONS

1

CROSSREF CITATIONS

1

Scholarly Papers (9)

1.

Modeling Payment Timing in Multiechelon Inventory Systems with Applications to Supply Chain Coordination

Number of pages: 41 Posted: 16 May 2015 Last Revised: 13 Jul 2018
University of Wisconsin - Madison - School of Business, University of Wisconsin - Madison - School of Business and Duke University - Fuqua School of Business
Downloads 278 (113,866)
Citation 2

Abstract:

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supply chain management, multiechelon inventory, contracts, supply chain coordination, inventory costs

2.

Good Choice, Bad Judgment: How Choice Under Uncertainty Generates Overoptimism

Tuck School of Business Working Paper No. 3003413
Number of pages: 23 Posted: 20 Jul 2017 Last Revised: 04 Dec 2017
University of Wisconsin - Madison - School of Business, Tuck School of Business at Dartmouth and University of Wisconsin - Madison
Downloads 215 (147,354)
Citation 1

Abstract:

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overoptimism, overconfidence, sampling, judgment, cognitive bias

3.

A Behavioral Remedy for the Censorship Bias

Tuck School of Business Working Paper No. 2729614
Number of pages: 40 Posted: 10 Feb 2016 Last Revised: 14 Sep 2017
University of Wisconsin - Madison - School of Business, Tuck School of Business at Dartmouth and Duke University - Fuqua School of Business
Downloads 146 (207,630)

Abstract:

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debias, censored demand, forecasting, newsvendor, nudge, inventory management, behavioral operations, nudge, choice architecture, behavioral economics

4.

Admission Control Biases in Hospital Unit Capacity Management: How Occupancy Information Hurdles and Decision Noise Impact Utilization

Management Science, Forthcoming
Number of pages: 42 Posted: 09 Aug 2018 Last Revised: 27 Aug 2019
Song-Hee Kim, Jordan Tong and Carol Peden
University of Southern California - Marshall school of Business, University of Wisconsin - Madison - School of Business and University of Southern California - Keck School of Medicine
Downloads 104 (267,872)

Abstract:

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healthcare operations, behavioral operations, admission control, laboratory experiments, cognitive judgment bias, nudge, random error, information frictions

5.

How Service Quality Variability Hurts Revenue When Customers Learn: Implications for Dynamic Personalized Pricing

Number of pages: 42 Posted: 08 Dec 2017 Last Revised: 12 Sep 2019
Gregory DeCroix, Xiaoyang Long and Jordan Tong
University of Wisconsin - Madison - School of Business, University of Wisconsin - Madison - School of Business and University of Wisconsin - Madison - School of Business
Downloads 102 (271,438)

Abstract:

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service quality, customer choice dynamics, stochastic models, customer learning, behavioral operations, dynamic pricing

6.

Mean Service Metrics: Biased Quality Judgment and the Customer-Server Quality Gap

Number of pages: 42 Posted: 13 Feb 2018 Last Revised: 03 Feb 2019
Robert Batt and Jordan Tong
University of Wisconsin - Madison - School of Business and University of Wisconsin - Madison - School of Business
Downloads 57 (379,450)
Citation 1

Abstract:

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Behavioral Operations, Service Operations, Experiments, Empirical Research, Cognitive Judgment Bias, Inspection Paradox

7.

A Behavioral Model of Forecasting: Naive Statistics on Mental Samples

Forthcoming in Management Science, DOI.org/10.1287/mnsc.2016.2537
Posted: 29 Sep 2015 Last Revised: 03 Nov 2016
Jordan Tong and Daniel Feiler
University of Wisconsin - Madison - School of Business and Tuck School of Business at Dartmouth

Abstract:

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behavioral operations, bounded rationality, forecasting, representativeness, optimizer’s curse, overconfidence, law of small numbers, newsvendor, inventory, queuing, judgment and decision-making

8.

Supply Chain Planning for Random Demand Surges: Reactive Capacity and Safety Stock

Manufacturing and Service Operations Management, 2016 (18)4 509-524
Posted: 25 Jun 2015 Last Revised: 03 Nov 2016
Google Inc., Duke University - Fuqua School of Business and University of Wisconsin - Madison - School of Business

Abstract:

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supply chain risk management, inventory planning, demand surges, Markov modulated demand, reactive capacity, safety stock, stochastic comparison

9.

Building Supply Chain Resilience through Virtual Stockpile Pooling

Production and Operations Management 2016, 25(10) 1745–1762
Posted: 16 May 2015 Last Revised: 03 Nov 2016
Nanyang Technological University (NTU) - Nanyang Business School, Duke University - Fuqua School of Business and University of Wisconsin - Madison - School of Business

Abstract:

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Supply chain risk management, inventory management, inventory pooling, transshipment