Dennis Zhang

Washington University in St. Louis - John M. Olin Business School

Assistant Professor of Operations & Manufacturing Management

One Brookings Drive

Campus Box 1133

St. Louis, MO 63130-4899

United States

SCHOLARLY PAPERS

10

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in Total Papers Downloads

3,462

CITATIONS

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Scholarly Papers (10)

1.

Hospital Readmissions Reduction Program: An Economic and Operational Analysis

Management Science Vol. 62, No. 11, November 2016, pp. 3351–3371,
Number of pages: 43 Posted: 13 Dec 2013 Last Revised: 27 Mar 2017
Washington University in St. Louis - John M. Olin Business School, Northwestern University, Northwestern University - Kellogg School of Management, The University of Hong Kong - Faculty of Business and Economics, Feinberg School of Medicine and Feinberg School of Medicine
Downloads 138 (77,223)

Abstract:

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Health care, Game theory, Public Policy

2.

Does Social Interaction Improve Learning Outcomes? Evidence from Field Experiments on Massive Open Online Courses

Manufacturing & Service Operations Management, Forthcoming
Number of pages: 36 Posted: 23 Sep 2015 Last Revised: 11 Apr 2017
Dennis Zhang, Gad Allon and Jan A. Van Mieghem
Washington University in St. Louis - John M. Olin Business School, Northwestern University - Kellogg School of Management and Northwestern University - Kellogg School of Management
Downloads 1 (115,004)

Abstract:

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Service Operations, Massive Open Online Courses (MOOCs), Social Interaction, Education, Field Experiments

3.

How Does Dynamic Pricing Affect Customer Behavior on Retailing Platforms? Evidence from a Large Randomized Experiment on Alibaba

Number of pages: 33 Posted: 01 Sep 2017 Last Revised: 22 Sep 2017
Washington University in St. Louis - John M. Olin Business School, University of California, Los Angeles (UCLA) - Anderson School of Management, Washington University in St. Louis - John M. Olin Business School, Alibaba Group, Alibaba Group, Alibaba Group and Alibaba Group
Downloads 0 (122,447)

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dynamic pricing, platform operations, retail operations, field experiment, empirical OM

4.

Vicarious Goal Pursuit Outweighs Herding in Crowdfunding: Evidence from Kickstarter.com

Number of pages: 28 Posted: 19 Apr 2017 Last Revised: 03 May 2017
Hengchen Dai and Dennis Zhang
University of California, Los Angeles (UCLA) - Anderson School of Management and Washington University in St. Louis - John M. Olin Business School
Downloads 0 (228,652)

Abstract:

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Retailing, Crowdfunding, Goal, Social Preferences, Herding

5.

Discrimination with Incomplete Information in the Sharing Economy: Evidence from Field Experiments on Airbnb

Number of pages: 35 Posted: 09 Jan 2017 Last Revised: 27 Oct 2017
Ruomeng Cui, Jun Li and Dennis Zhang
Goizueta Business School, Emory University, University of Michigan, Stephen M. Ross School of Business and Washington University in St. Louis - John M. Olin Business School
Downloads 0 (26,520)

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Discrimination, Field Experiment, Information Sharing, Service Operations, Sharing Economy

6.

Learning from Inventory Availability Information: Evidence from Field Experiments on Amazon

Forthcoming, Management Science
Number of pages: 35 Posted: 12 Nov 2016 Last Revised: 02 Oct 2017
Ruomeng Cui, Dennis Zhang and Achal Bassamboo
Goizueta Business School, Emory University, Washington University in St. Louis - John M. Olin Business School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 0 (84,926)

Abstract:

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Learning, Inventory Availability, Consumer Behavior, Field Experiment, Panel Data, Retail Operations

7.

Pros vs Joes: Agent Pricing Behavior in the Sharing Economy

Ross School of Business Paper No. 1298
Number of pages: 35 Posted: 26 Dec 2015 Last Revised: 09 Sep 2016
Jun Li, Antonio Moreno and Dennis Zhang
University of Michigan, Stephen M. Ross School of Business, Harvard University - Technology & Operations Management Unit and Washington University in St. Louis - John M. Olin Business School
Downloads 0 (19,883)

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Two-sided market, sharing economy, behavioral economics, revenue management, hospitality

8.

The Operational Value of Social Media Information

Production and Operations Management, 2015
Number of pages: 31 Posted: 12 Dec 2015 Last Revised: 31 Jul 2017
Goizueta Business School, Emory University, Dartmouth College - Tuck School of Business, Harvard University - Technology & Operations Management Unit and Washington University in St. Louis - John M. Olin Business School
Downloads 0 (94,491)

Abstract:

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social media, Facebook, sales forecast, machine learning, random forest

9.

Managing Service Systems in the Presence of Social Networks

Number of pages: 28 Posted: 14 Oct 2015 Last Revised: 06 May 2017
Gad Allon and Dennis Zhang
Northwestern University - Kellogg School of Management and Washington University in St. Louis - John M. Olin Business School
Downloads 0 (93,354)

Abstract:

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Social Network, Service Operations, Learning

10.

Effects of Bonus on the Demand for Auto Loans and the Long-Term Consequences

Number of pages: 40
Zhenling Jiang, Dennis Zhang and Tat Chan
Washington University in St. Louis - John M. Olin Business School, Washington University in St. Louis - John M. Olin Business School and Washington University in St. Louis - John M. Olin Business School
Downloads 0

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consumer financial decision making, mental accounting, PIH