Dennis Zhang

Washington University in St. Louis - John M. Olin Business School

Assistant Professor of Operations & Manufacturing Management

One Brookings Drive

Campus Box 1133

St. Louis, MO 63130-4899

United States

SCHOLARLY PAPERS

19

DOWNLOADS
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in Total Papers Downloads

6,566

CITATIONS

0

Ideas:
“  Platform Operations, Field Experiment, Empirical Operations, Healthcare.  ”

Scholarly Papers (19)

1.

Reducing Discrimination with Reviews in the Sharing Economy: Evidence from Field Experiments on Airbnb

Number of pages: 38 Posted: 09 Jan 2017 Last Revised: 11 Nov 2018
Ruomeng Cui, Jun Li and Dennis Zhang
Goizueta Business School, Emory University, University of Michigan, Stephen M. Ross School of Business and Washington University in St. Louis - John M. Olin Business School
Downloads 1,423 (12,264)

Abstract:

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Discrimination, Field Experiment, Information Sharing, Service Operations, Sharing Economy

2.

Pros vs Joes: Agent Pricing Behavior in the Sharing Economy

Ross School of Business Paper No. 1298
Number of pages: 35 Posted: 26 Dec 2015 Last Revised: 09 Sep 2016
Jun Li, Antonio Moreno and Dennis Zhang
University of Michigan, Stephen M. Ross School of Business, Harvard University - Technology & Operations Management Unit and Washington University in St. Louis - John M. Olin Business School
Downloads 1,208 (15,910)

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Two-sided market, sharing economy, behavioral economics, revenue management, hospitality

3.

How Do Price Promotions Affect Customer Behavior on Retailing Platforms? Evidence from a Large Randomized Experiment on Alibaba

Number of pages: 34 Posted: 01 Sep 2017 Last Revised: 31 Mar 2019
Washington University in St. Louis - John M. Olin Business School, University of California, Los Angeles (UCLA) - Anderson School of Management, Washington University in St. Louis - John M. Olin Business School, Alibaba Group, Alibaba Group, Alibaba Group, Alibaba Group and Alibaba Group
Downloads 665 (37,381)

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dynamic pricing, price promotions, platform operations, retail operations, field experiment, empirical OM

4.

Learning from Inventory Availability Information: Evidence from Field Experiments on Amazon

Forthcoming, Management Science
Number of pages: 35 Posted: 12 Nov 2016 Last Revised: 02 Oct 2017
Ruomeng Cui, Dennis Zhang and Achal Bassamboo
Goizueta Business School, Emory University, Washington University in St. Louis - John M. Olin Business School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 508 (53,022)

Abstract:

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Learning, Inventory Availability, Consumer Behavior, Field Experiment, Panel Data, Retail Operations

5.

Hospital Readmissions Reduction Program: An Economic and Operational Analysis

Management Science Vol. 62, No. 11, November 2016, pp. 3351–3371
Number of pages: 43 Posted: 13 Dec 2013 Last Revised: 27 Mar 2017
Washington University in St. Louis - John M. Olin Business School, Northwestern University, Northwestern University - Kellogg School of Management, The University of Hong Kong - Faculty of Business and Economics, Feinberg School of Medicine and Feinberg School of Medicine
Downloads 416 (67,785)

Abstract:

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Health care, Game theory, Public Policy

6.

The Operational Value of Social Media Information

Production and Operations Management, 2015
Number of pages: 31 Posted: 12 Dec 2015 Last Revised: 31 Jul 2017
Goizueta Business School, Emory University, University of Pennsylvania - Operations, Information and Decisions Department, Harvard University - Technology & Operations Management Unit and Washington University in St. Louis - John M. Olin Business School
Downloads 398 (71,522)

Abstract:

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social media, Facebook, sales forecast, machine learning, random forest

7.

Managing Service Systems in the Presence of Social Networks

Number of pages: 27 Posted: 14 Oct 2015 Last Revised: 24 Jan 2018
Gad Allon and Dennis Zhang
University of Pennsylvania - The Wharton School and Washington University in St. Louis - John M. Olin Business School
Downloads 385 (74,379)

Abstract:

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Social Network, Service Operations, Learning

8.

Can Deep Reinforcement Learning Improve Inventory Management? Performance and Implementation of Dual Sourcing-Mode Problems

Number of pages: 17 Posted: 03 Jan 2019
KU Leuven, Faculty of Business and Economics (FEB), Students, Vlerick Leuven Gent Management School, Northwestern University - Kellogg School of Management and Washington University in St. Louis - John M. Olin Business School
Downloads 324 (90,980)

Abstract:

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artificial intelligence, reinforcement learning, deep learning, dual sourcing inventory model

9.

Customer Choice Models versus Machine Learning: Finding Optimal Product Displays on Alibaba

Number of pages: 50 Posted: 26 Aug 2018 Last Revised: 02 May 2019
Washington University in St. Louis - John M. Olin Business School, Washington University in St. Louis - John M. Olin Business School, Alibaba Group and Alibaba Group
Downloads 287 (103,421)

Abstract:

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Choice Models, Product Assortment, Machine Learning, Field Experiment, Retail Operations

10.

Does Social Interaction Improve Learning Outcomes? Evidence from Field Experiments on Massive Open Online Courses

Manufacturing & Service Operations Management, Forthcoming
Number of pages: 36 Posted: 23 Sep 2015 Last Revised: 11 Apr 2017
Dennis Zhang, Gad Allon and Jan A. Van Mieghem
Washington University in St. Louis - John M. Olin Business School, University of Pennsylvania - The Wharton School and Northwestern University - Kellogg School of Management
Downloads 285 (104,140)

Abstract:

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Service Operations, Massive Open Online Courses (MOOCs), Social Interaction, Education, Field Experiments

11.

The Value of Pop-up Stores on Retailing Platforms: Evidence from a Field Experiment with Alibaba

Number of pages: 23 Posted: 05 Mar 2018 Last Revised: 01 May 2019
Washington University in St. Louis - John M. Olin Business School, University of California, Los Angeles (UCLA) - Anderson School of Management, Washington University in St. Louis - John M. Olin Business School, Alibaba Group, Alibaba Group and Alibaba Group
Downloads 225 (132,812)

Abstract:

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platform operations, randomized field experiment, pop-up stores, internet of things

12.

Information Sharing on Retail Platforms

Number of pages: 53 Posted: 23 Oct 2018 Last Revised: 20 May 2019
Zekun Liu, Dennis Zhang and Fuqiang Zhang
Washington University in St. Louis - John M. Olin Business School, Washington University in St. Louis - John M. Olin Business School and Washington University in St. Louis - John M. Olin Business School
Downloads 94 (270,171)

Abstract:

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information sharing; retail platform; pricing mechanism; platform operations

13.

Effects of Bonus on the Demand for Auto Loans and the Long-Term Consequences

Number of pages: 40 Posted: 25 Jan 2018
Zhenling Jiang, Dennis Zhang and Tat Chan
Washington University in St. Louis - John M. Olin Business School, Washington University in St. Louis - John M. Olin Business School and Washington University in St. Louis - John M. Olin Business School
Downloads 76 (307,676)

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Consumer Financial Decision Making, Mental Accounting, PIH

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Time, Empirical Newsvendor, Structural Estimation, Airline Operations

15.

Peer Bargaining and Productivity in Teams: Gender and the Inequitable Division of Pay

Number of pages: 41 Posted: 27 Feb 2018 Last Revised: 23 Feb 2019
Lamar Pierce, Laura W. Wang and Dennis Zhang
Washington University, Saint Louis - John M. Olin School of Business, University of Illinois at Urbana-Champaign and Washington University in St. Louis - John M. Olin Business School
Downloads 64 (337,799)

Abstract:

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Productivity, Bargaining, Gender, Negotiation, Equity, Fairness, Compensation

16.

Click-Based MNL: Algorithmic Frameworks for Modeling Click Data in Assortment Optimization

Number of pages: 71 Posted: 17 Mar 2019
Ali Aouad, Jacob Feldman, Danny Segev and Dennis Zhang
London Business School, Washington University in St. Louis - John M. Olin Business School, University of Haifa - Department of Statistics and Washington University in St. Louis - John M. Olin Business School
Downloads 58 (354,756)

Abstract:

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Choice Models, Retailing Platforms, Assortment Optimization, Approximation Schemes, E-Commerce

17.

Financing Small and Medium-Size Enterprises via Retail Platforms

Number of pages: 50 Posted: 23 Oct 2018 Last Revised: 10 May 2019
Lingxiu Dong, Long Ren and Dennis Zhang
Washington University in St. Louis - John M. Olin Business School, University of International Business and Economics (UIBE) and Washington University in St. Louis - John M. Olin Business School
Downloads 43 (403,858)

Abstract:

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Operations-Finance Interface, Platform-Based Financing, Platform Operations, Retail Platform

18.

Prosocial Goal Pursuit in Crowdfunding: Evidence from Kickstarter.com

Journal of Marketing Research, Forthcoming
Number of pages: 51 Posted: 19 Apr 2017 Last Revised: 02 Apr 2019
Hengchen Dai and Dennis Zhang
University of California, Los Angeles (UCLA) - Anderson School of Management and Washington University in St. Louis - John M. Olin Business School
Downloads 26 (476,637)

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Goal, Prosocial Motivation, Decision Making, Crowdfunding

19.
Downloads 17 (526,843)

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Warehouse Operations, Behavioral Operations, Field Experiment, Retailing