Rahul Govind

University of Mississippi - School of Business Administration

PO Box 3986

Oxford, MS 38677

United States

SCHOLARLY PAPERS

3

DOWNLOADS

122

SSRN CITATIONS

1

CROSSREF CITATIONS

7

Scholarly Papers (3)

1.

Perception Gap in Quality-of-Life Ratings: An Empirical Investigation of Nursing Home Residents and Caregivers

The Gerontologist, April 2007; 47, 2; p. 159
Number of pages: 10 Posted: 25 Oct 2013
Rice University, University of Pittsburgh - School of Medicine, University of Mississippi - School of Business Administration, University of Pittsburgh - Department of Health Policy and Management, University of Pittsburgh, Independent, University of Pittsburgh - Graduate School of Public Health, University of Pittsburgh - Graduate School of Public Health, Independent, University of Pittsburgh - Department of Health Policy and Management, University of Pittsburgh and Independent
Downloads 47 (430,019)
Citation 1

Abstract:

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adaptation-level theory, job satisfaction, perception gap, quality of life

Timely Access to Health Care: Customer-Focused Resource Allocation in a Hospital Network

International Journal of Research in Marketing, 25, 294-300 (2008)
Number of pages: 7 Posted: 16 Oct 2013
Rahul Govind, Rabikar Chatterjee and Vikas Mittal
University of Mississippi - School of Business Administration, University of Pittsburgh and Rice University
Downloads 20 (582,002)

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Timely Access to Health Care: Customer-Focused Resource Allocation in A Hospital Network

Intern. J. of Research in Marketing 25 (2008) 294–300
Number of pages: 7 Posted: 14 Apr 2015
Rahul Govind, Rabikar Chatterjee and Vikas Mittal
University of Mississippi - School of Business Administration, University of Pittsburgh and Rice University
Downloads 19 (589,068)

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3.

Geographic Patterns in Customer Service and Satisfaction: An Empirical Investigation

Journal of Marketing, 68 (July 2004), 48-62
Number of pages: 16 Posted: 24 Oct 2013
Vikas Mittal, Wagner A. Kamakura and Rahul Govind
Rice University, Rice University and University of Mississippi - School of Business Administration
Downloads 36 (475,388)

Abstract:

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customer satisfaction, spatial patterns, weighted regression