Amy Ward

The University of Chicago Booth School of Business

Rothman Family Professor of Operations Management

5807 S Woodlawn Ave

Chicago, IL 60637

United States

http://www.chicagobooth.edu/faculty/directory/w/amy-ward

  • The University of Chicago Booth School of Business

SCHOLARLY PAPERS

4

DOWNLOADS

2,557

SSRN CITATIONS

6

CROSSREF CITATIONS

3

Scholarly Papers (4)

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1.

Dynamic Matching for Real-Time Ridesharing

Stochastic Systems
Number of pages: 76 Posted: 28 Sep 2016 Last Revised: 16 May 2019
Erhun Ozkan and Amy Ward
Koc University - College of Administrative Sciences and Economics and The University of Chicago Booth School of Business
Downloads 1,625 (12,860)
Citation 4

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Ridesharing Platforms, Dynamic Matching, Asymptotic Optimality

2.

Staffing, Routing, and Payment to Trade Off Speed and Quality in Large Service Systems

Number of pages: 61 Posted: 30 Dec 2020
Dongyuan Zhan and Amy Ward
UCL School of Management and The University of Chicago Booth School of Business
Downloads 495 (68,577)
Citation 6

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Service Operations, Queueing Games, Fluid Limits, Erlang-A, Strategic Servers

3.

Dynamic Scheduling in a Many-Server Multi-Class System: The Role of Customer Impatience in Large Systems

Number of pages: 50 Posted: 27 Jan 2016 Last Revised: 14 Mar 2017
Jeunghyun Kim, Ramandeep S. Randhawa and Amy Ward
University of Southern California - Marshall School of Business, University of Southern California and The University of Chicago Booth School of Business
Downloads 246 (149,527)
Citation 2

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Service operations, dynamic scheduling, diffusion analysis

4.

Behavior-Aware Queueing: The Finite-Buffer Setting with Many Strategic Servers

Number of pages: 87 Posted: 15 Jul 2020 Last Revised: 31 Aug 2020
Yueyang Zhong, Raga Gopalakrishnan and Amy Ward
The University of Chicago Booth School of Business, Smith School of Business at Queen's University and The University of Chicago Booth School of Business
Downloads 191 (190,631)

Abstract:

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service systems; strategic servers; finite buffer; queueing game; equilibrium