Amy Ward

The University of Chicago Booth School of Business

Rothman Family Professor of Operations Management

5807 S Woodlawn Ave

Chicago, IL 60637

United States

http://www.chicagobooth.edu/faculty/directory/w/amy-ward

  • The University of Chicago Booth School of Business

SCHOLARLY PAPERS

6

DOWNLOADS

3,170

SSRN CITATIONS

8

CROSSREF CITATIONS

28

Scholarly Papers (6)

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1.

Dynamic Matching for Real-Time Ridesharing

Stochastic Systems
Number of pages: 76 Posted: 28 Sep 2016 Last Revised: 16 May 2019
Erhun Ozkan and Amy Ward
Koc University - College of Administrative Sciences and Economics and The University of Chicago Booth School of Business
Downloads 1,728 (14,058)
Citation 37

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Ridesharing Platforms, Dynamic Matching, Asymptotic Optimality

2.

Staffing, Routing, and Payment to Trade Off Speed and Quality in Large Service Systems

Number of pages: 61 Posted: 30 Dec 2020
Dongyuan Zhan and Amy Ward
UCL School of Management and The University of Chicago Booth School of Business
Downloads 516 (76,129)
Citation 7

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Service Operations, Queueing Games, Fluid Limits, Erlang-A, Strategic Servers

3.

Behavior-Aware Queueing: The Finite-Buffer Setting with Many Strategic Servers

Number of pages: 92 Posted: 15 Jul 2020 Last Revised: 29 Sep 2021
Yueyang Zhong, Raga Gopalakrishnan and Amy Ward
The University of Chicago Booth School of Business, Smith School of Business at Queen's University and The University of Chicago Booth School of Business
Downloads 377 (110,070)

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service systems; strategic servers; finite buffer; queueing game; equilibrium

4.

Dynamic Scheduling in a Many-Server Multi-Class System: The Role of Customer Impatience in Large Systems

Number of pages: 50 Posted: 27 Jan 2016 Last Revised: 14 Mar 2017
Jeunghyun Kim, Ramandeep S. Randhawa and Amy Ward
Korea University Business School, University of Southern California and The University of Chicago Booth School of Business
Downloads 269 (157,499)
Citation 2

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Service operations, dynamic scheduling, diffusion analysis

5.

To Interfere or Not To Interfere: Information Revelation and Price-Setting Incentives in a Multiagent Learning Environment

Number of pages: 80 Posted: 11 Jun 2021
John R. Birge, Hongfan Chen, N. Bora Keskin and Amy Ward
University of Chicago - Booth School of Business, Chinese University of Hong Kong - Business School, Duke University - Fuqua School of Business and The University of Chicago Booth School of Business
Downloads 174 (236,041)
Citation 1

Abstract:

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sharing economy, two-sided platforms, pricing, revenue management, sequential estimation, exploration-exploitation, regret

6.

Learning the Scheduling Policy in Time-Varying Multiclass Many Server Queues with Abandonment

Number of pages: 98 Posted: 09 May 2022
Yueyang Zhong, John R. Birge and Amy Ward
The University of Chicago Booth School of Business, University of Chicago - Booth School of Business and The University of Chicago Booth School of Business
Downloads 106 (344,834)

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scheduling; unknown parameters; many server queue; abandonment; regret