Amy Ward

The University of Chicago Booth School of Business

Rothman Family Professor of Operations Management

5807 S Woodlawn Ave

Chicago, IL 60637

United States

http://www.chicagobooth.edu/faculty/directory/w/amy-ward

SCHOLARLY PAPERS

6

DOWNLOADS

3,170

SSRN CITATIONS

8

CROSSREF CITATIONS

28

Scholarly Papers (6)

1.

Dynamic Matching for Real-Time Ridesharing

Stochastic Systems
Number of pages: 76 Posted: 28 Sep 2016 Last Revised: 16 May 2019
Erhun Ozkan and Amy Ward
Koc University - College of Administrative Sciences and Economics and The University of Chicago Booth School of Business
Downloads 1,728 (14,058)
Citation 37

Abstract:

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Ridesharing Platforms, Dynamic Matching, Asymptotic Optimality

2.

Staffing, Routing, and Payment to Trade Off Speed and Quality in Large Service Systems

Number of pages: 61 Posted: 30 Dec 2020
Dongyuan Zhan and Amy Ward
UCL School of Management and The University of Chicago Booth School of Business
Downloads 516 (76,129)
Citation 7

Abstract:

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Service Operations, Queueing Games, Fluid Limits, Erlang-A, Strategic Servers

3.

Behavior-Aware Queueing: The Finite-Buffer Setting with Many Strategic Servers

Number of pages: 92 Posted: 15 Jul 2020 Last Revised: 29 Sep 2021
The University of Chicago Booth School of Business, Smith School of Business at Queen's University and The University of Chicago Booth School of Business
Downloads 377 (110,070)

Abstract:

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service systems; strategic servers; finite buffer; queueing game; equilibrium

4.

Dynamic Scheduling in a Many-Server Multi-Class System: The Role of Customer Impatience in Large Systems

Number of pages: 50 Posted: 27 Jan 2016 Last Revised: 14 Mar 2017
Korea University Business School, University of Southern California and The University of Chicago Booth School of Business
Downloads 269 (157,499)
Citation 2

Abstract:

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Service operations, dynamic scheduling, diffusion analysis

5.

To Interfere or Not To Interfere: Information Revelation and Price-Setting Incentives in a Multiagent Learning Environment

Number of pages: 80 Posted: 11 Jun 2021
University of Chicago - Booth School of Business, Chinese University of Hong Kong - Business School, Duke University - Fuqua School of Business and The University of Chicago Booth School of Business
Downloads 174 (236,041)
Citation 1

Abstract:

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sharing economy, two-sided platforms, pricing, revenue management, sequential estimation, exploration-exploitation, regret

6.

Learning the Scheduling Policy in Time-Varying Multiclass Many Server Queues with Abandonment

Number of pages: 98 Posted: 09 May 2022
The University of Chicago Booth School of Business, University of Chicago - Booth School of Business and The University of Chicago Booth School of Business
Downloads 106 (344,834)

Abstract:

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scheduling; unknown parameters; many server queue; abandonment; regret