Gisela von Dran

Independent

SCHOLARLY PAPERS

8

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Scholarly Papers (8)

1.

Satisfiers and Dissatisfiers: A Two-Factor Model for Website Design and Evaluation

Zhang, Ping and Gisela von Dran (2000), Satisfiers and Dissatisfiers: a Two-Factor Model for Website Design and Evaluation, Journal of the American Society for Information Science (JASIS), Vol. 51, Issue 14, November, 1253-1268
Posted: 12 Nov 2013
Ping Zhang and Gisela von Dran
Syracuse University and Independent

Abstract:

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2.

User Expectations and Rankings of Quality Factors in Different Web Site Domains

Zhang, Ping and Gisela von Dran, (2001-2002), User Expectations and Rankings of Quality Factors in Different Web Site Domains, International Journal of Electronic Commerce (IJEC), Vol. 6, No. 2, Winter, 2001-2002, pp. 9-33
Posted: 12 Nov 2013
Ping Zhang and Gisela von Dran
Syracuse University and Independent

Abstract:

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Customer quality expectation, qualitative analysis, thematic analysis, Web site design, Web site domain, Web site quality, Web usability, Web user perception

3.

Important Design Features in Different Web Site Domains: An Empirical Study of User Perceptions

Zhang, Ping, Gisela von Dran, Paul Blake, and Veerapong Pipithsuksunt (2001), Important Design Features in Different Web Site Domains: An Empirical Study of User Perceptions, e-Service Journal, Volume 1, Number 1, 77-91
Posted: 12 Nov 2013
Syracuse University, Independent, Independent and Independent

Abstract:

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Web site design; Web usability; User perception; Web site domains; Thematic analysis

4.

Web Sites that Satisfy Users: A Theoretic Framework for Web User Interface Design and Evaluation

Zhang, Ping, Gisela von Dran, Ruth Small, Silvia Barcellos (1999), Web Sites that Satisfy Users: A Theoretic Framework for Web User Interface Design and Evaluation, Proceedings of the International Conference on Systems Science (HICSS 32), Hawaii, January 5-8, 1999
Posted: 10 Nov 2013
Ping Zhang, Gisela von Dran, Ruth V. Small and Silvia Barcellos
Syracuse University, Independent, Syracuse University School of Information Studies and Center for Economic and Social Research (CESR)

Abstract:

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5.

Quality Websites: An Application of the Kano Model to Website Design

Gisela von Dran, Ping Zhang, and Ruth Small (1999), Quality Websites: an application of the Kano model to website design, Proceedings of the 5th Americas Conference in Information Systems (AMCIS'99), August 13-15 1999
Posted: 10 Nov 2013
Ping Zhang, Gisela von Dran and Ruth V. Small
Syracuse University, Independent and Syracuse University School of Information Studies

Abstract:

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6.

A Two-Factor Theory for Website Design

Zhang, Ping, Gisela von Dran, Ruth Small, Silvia Barcellos (2000), A Two-Factor Theory for Website Design, Proceedings of the Hawaii International Conference on Systems Science (HICSS 33), Hawaii, January, 2000
Posted: 09 Nov 2013
Ping Zhang, Gisela von Dran and Ruth V. Small
Syracuse University, Independent and Syracuse University School of Information Studies

Abstract:

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7.

A Comparison of the Most Important Website Features in Different Domains: An Empirical Study of User Perceptions

Zhang, Ping, Gisela von Dran, Paul Blake, and Veerapong Pipithsuksunt (2000), A Comparison of the Most Important Website Features in Different Domains: An Empirical Study of User Perceptions, Proceedings of Americas Conference on Information Systems (AMCIS'2000), August
Posted: 09 Nov 2013
Syracuse University, Independent, Independent and Independent

Abstract:

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8.

Expectations and Rankings of Website Quality Features: Results of Two Studies on User Perceptions

The Hawaii International Conference on Systems Science (HICSS 34), 2001
Posted: 09 Nov 2013
Ping Zhang and Gisela von Dran
Syracuse University and Independent

Abstract:

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