Jan Kietzmann

Simon Fraser University - Segal Graduate School of Business

Associate Professor

Burnaby, British Columbia V5A 1S6

Canada

http://beedie.sfu.ca/profiles/JanKietzmann

SCHOLARLY PAPERS

13

DOWNLOADS
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4,568

SSRN CITATIONS
Rank 14,226

SSRN RANKINGS

Top 14,226

in Total Papers Citations

38

CROSSREF CITATIONS

33

Scholarly Papers (13)

1.

Social Media? Get Serious! Understanding the Functional Building Blocks of Social Media

Business Horizons, Vol. 54, No. 3, 2011
Number of pages: 11 Posted: 06 Nov 2014
Simon Fraser University - Segal Graduate School of Business, Simon Fraser University (SFU) - Beedie School of Business, Simon Fraser University (SFU) - Beedie School of Business and University of Winnipeg
Downloads 3,196 (3,678)
Citation 25

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Social media, Social networks, Web 2.0, User-generated content, Facebook, Twitter, LinkedIn, YouTube

2.

Ride on! Mobility Business Models for the Sharing Economy

Cohen, B., & Kietzmann, J. (2014). Ride On! Mobility Business Models for the Sharing Economy. Organization & Environment, 27(3), 279-296.
Number of pages: 18 Posted: 06 Nov 2014
Boyd D. Cohen and Jan Kietzmann
Universidad del Desarrollo and Simon Fraser University - Segal Graduate School of Business
Downloads 721 (37,654)
Citation 4

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sharing economy, business models, sustainability, carsharing, ridesharing, bikesharing, agency theory, Uber, Zipcar

3.

Social Media? It's Serious!: Understanding the Dark Side of Social Media

European Management Journal, 36(4), pp.431-438. 2018
Number of pages: 29 Posted: 14 Aug 2018
University of Erlangen-Nuremberg-Friedrich Alexander Universität Erlangen Nürnberg, Friedrich-Alexander-Universität Erlangen-Nuremberg (FAU), Simon Fraser University - Segal Graduate School of Business and Simon Fraser University (SFU) - Beedie School of Business
Downloads 155 (206,183)
Citation 2

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Social Media, Dark Side, Unintended Consequences, Bullying, Fake News, Trolling Cyber Bullying, Trolling, Online Witch Hunts, Facebook, Reddit, YouTube Online Stalking, Dark Side of Social Media

4.

Bittersweet! Understanding and Managing Electronic Word of Mouth

Kietzmann, J., & Canhoto, A. (June 2013). Bittersweet! Understanding and Managing Electronic Word of Mouth. Journal of Public Affairs, 13(2), 146-159.
Number of pages: 14 Posted: 06 Nov 2014
Jan Kietzmann and Ana Canhoto
Simon Fraser University - Segal Graduate School of Business and Oxford Brookes University - Department of Marketing Retail and Services Management
Downloads 113 (263,523)
Citation 2

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5.

Panopticon Revisited

Kietzmann, J., & Angell, I. (2010). Panopticon Revisited. Communications of the ACM, 53(6), 135-138.
Number of pages: 5 Posted: 06 Nov 2014
Jan Kietzmann and Ian Angell
Simon Fraser University - Segal Graduate School of Business and Information Systems and Innovation
Downloads 96 (294,520)

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6.

Unpacking the Social Media Phenomenon: Towards a Research Agenda

Kietzmann, J. H., Silvestre, B. S., McCarthy, I. P., & Pitt, L. F. (2012). Unpacking the social media phenomenon: towards a research agenda. Journal of Public Affairs, 12(2), 109-119.
Number of pages: 11 Posted: 06 Nov 2014
Simon Fraser University - Segal Graduate School of Business, University of Winnipeg, Simon Fraser University (SFU) - Beedie School of Business and Simon Fraser University - Segal Graduate School of Business
Downloads 89 (308,927)

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7.

Generation-C: Creative Consumers in a World of Intellectual Property Rights

Kietzmann, J. H., & Angell, I. (2014). Generation–C: creative consumers in a world of intellectual property rights. International Journal of Technology Marketing, 9(1), 86-98.
Number of pages: 13 Posted: 06 Nov 2014
Jan Kietzmann and Ian Angell
Simon Fraser University - Segal Graduate School of Business and Information Systems and Innovation
Downloads 70 (355,718)
Citation 1

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creative consumers, lead users, creativity, intellectual property, IP, digital rights, DRM, user generated, UGC, social media, Facebook, Twitter, innovation, product development, generation-C

8.

Mobility at Work - A Typology of Mobile Communities of Practice and Contextual Ambidexterity

Kietzmann, J., Plangger, K., Eaton, B., Heilgenberg, K., Pitt, L., & Berthon, P. (March 2013). Mobility at work: A typology of mobile communities of practice and contextual ambidexterity. The Journal of Strategic Information Systems, 22(4), 282-297.
Number of pages: 16 Posted: 06 Nov 2014
Simon Fraser University - Segal Graduate School of Business, King's College London, University of Oslo, Simon Fraser University, Simon Fraser University - Segal Graduate School of Business and Bentley University
Downloads 66 (367,013)
Citation 2

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Communities of practice, Mobile technology, Ambidexterity, Organizational alignment, Adaptability and discretion, Mobility, Knowledge management

9.

CGIP: Managing Consumer Generated Intellectual Property

California Management Review, Vol. 57/4, p. 43-62, Sept. 2015
Number of pages: 38 Posted: 21 Sep 2016
Bentley University, Simon Fraser University - Segal Graduate School of Business, Simon Fraser University - Segal Graduate School of Business and Simon Fraser University (SFU) - Beedie School of Business
Downloads 30 (504,321)
Citation 2

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Consumer Behavior, Intellectual Property, Innovation Management, New Product Management, Competitive Advantage, Consumers, Product Design

10.

Nomen Est Omen: Formalizing Customer Labeling Theory

Plangger, K., Kietzmann, J. H., Pitt, L. F., Berthon, P., & Hannah, D. (2013). Nomen est omen: formalizing customer labeling theory. AMS review, 3(4), 193-204.
Number of pages: 12 Posted: 06 Nov 2014
King's College London, Simon Fraser University - Segal Graduate School of Business, Simon Fraser University - Segal Graduate School of Business, Bentley University and Simon Fraser University - Management and Organizational Studies Area
Downloads 13 (608,359)

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Labeling theory, Customer labels, Customer relationship management, Expectations management, Customer service quality, Psychological contracts, Organizational communication

11.

Interactive Innovation of Technology for Mobile Work

European Journal of Information Systems, 17(3), 305-320, 2008
Number of pages: 16 Posted: 06 Nov 2014
Jan Kietzmann
Simon Fraser University - Segal Graduate School of Business
Downloads 10 (628,943)

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interactive innovation, mobility, technology for mobile work, mobile technology, action research, activity theory

12.

For Those About to Tag

Kietzmann, J. (2008). For those about to tag... In M. Head & E. Y.-Z. Li (Eds.), Mobile and Ubiquitous Commerce: Advanced E-Business Methods (Vol. 4). Hershey, PA: Idea Group Publishing.
Number of pages: 14 Posted: 07 Nov 2014
Jan Kietzmann
Simon Fraser University - Segal Graduate School of Business
Downloads 9 (635,923)

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We're Leaking, and Everything's Fine: How and Why Companies Deliberately Leak Secrets

Business Horizons, Vol. 58, No. 6, 2015
Posted: 26 Oct 2015 Last Revised: 30 Oct 2015
David R. Hannah, Ian P. McCarthy and Jan Kietzmann
Simon Fraser University - Management and Organizational Studies Area, Simon Fraser University (SFU) - Beedie School of Business and Simon Fraser University - Segal Graduate School of Business

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secrecy, trade secrets, secrets, leaking, knowledge management, strategy, innovation, intellectual property