Mauricio Featherman

Washington State University - College of Business and Economics

PO Box 644750

Pullman, 99164-4750

United States

SCHOLARLY PAPERS

2

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SSRN CITATIONS
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Top 23,650

in Total Papers Citations

15

CROSSREF CITATIONS

24

Scholarly Papers (2)

1.

Social Word of Mouth: How Trust Develops in the Market

Hajli, N., Lin, X., Featherman, M.S., Wang, Y. 2014. Social word of mouth: How trust develops in the market. International Journal of Market Research, 56(5), pp.673–689.
Number of pages: 18 Posted: 06 Aug 2014 Last Revised: 07 May 2015
Nick Hajli, Xiaolin Lin, Mauricio Featherman and Yichuan Wang
University of Newcastle, Washington State University, Washington State University - College of Business and Economics and University of Newcastle
Downloads 932 (28,164)
Citation 3

Abstract:

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Social word of mouth, trust

2.

Predicting E-Services Adoption: A Perceived Risk Facets Perspective

International Journal of Human-Computer Studies, 59, 4, 451-474, 2002
Number of pages: 24 Posted: 18 Jan 2014
Mauricio Featherman and Paul A. Pavlou
Washington State University - College of Business and Economics and University of Houston - C.T. Bauer College of Business
Downloads 160 (211,948)
Citation 12

Abstract:

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Perceived risk; Risk facets; HCI; Technology adoption; e-Services; SEM