Margaret Hagan

Stanford Legal Design Lab

Lecturer and Director

559 Nathan Abbott Way

Stanford, CA 94305

United States

http://margarethagan.com

Stanford Law School

Lecturer

559 Nathan Abbott Way

Stanford, CA 94305-8610

United States

SCHOLARLY PAPERS

30

DOWNLOADS
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SSRN RANKINGS

Top 13,527

in Total Papers Downloads

6,564

SSRN CITATIONS
Rank 33,788

SSRN RANKINGS

Top 33,788

in Total Papers Citations

24

CROSSREF CITATIONS

5

Ideas:
“  Civil Justice redesign, in housing and debt court, through design-driven innovation strategies, human-centered AI and data work, and empirical research methods  ”

Scholarly Papers (30)

1.

Design Patterns for Contracts

Erich Schweighofer et al. (Eds.) Networks. Proceedings of the 19th International Legal Informatics Symposium IRIS 2016. Österreichische Computer Gesellschaft OCG, Wien 2016, pp. 381-388 (ISBN 978-3-903035-09-6). , Jusletter IT, 25 February 2016
Number of pages: 8 Posted: 14 Mar 2016 Last Revised: 15 Mar 2022
Helena Haapio and Margaret Hagan
Lexpert Ltd and Stanford Legal Design Lab
Downloads 1,569 (21,269)
Citation 3

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Contract crafting, contract design, contracting, information design, interaction design, patterns, pattern language, pattern library, users, visualization

2.

Approaches to Eviction Prevention

Number of pages: 15 Posted: 06 Aug 2020
Emily A. Benfer, Solomon J. Greene and Margaret Hagan
George Washington University - Law School, The Urban Institute and Stanford Legal Design Lab
Downloads 1,119 (35,044)

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COVID-19, Pandemic, Housing, Eviction, Health, Foreclosure, Recession

3.

A Human-Centered Design Approach to Access to Justice: Generating New Prototypes and Hypotheses for Intervention to Make Courts User-Friendly

Hagan, Margaret D. (2018) "A Human-Centered Design Approach to Access to Justice: Generating New Prototypes and Hypotheses for Intervention to Make Courts User-Friendly," Indiana Journal of Law and Social Equality: Vol. 6 : Iss. 2 , Article 2.
Number of pages: 42 Posted: 18 Jun 2018
Margaret Hagan
Stanford Legal Design Lab
Downloads 1,030 (39,445)
Citation 2

Abstract:

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access to justice, legal innovation, court services, self-help

4.

The User Experience of the Internet as a Legal Help Service: Defining Standards for the Next Generation of User-Friendly Online Legal Services

Virginia Journal of Law and Technology, Vol. 20, No. 394, 2016
Number of pages: 72 Posted: 19 Apr 2017
Margaret Hagan
Stanford Legal Design Lab
Downloads 923 (45,987)
Citation 2

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Legal Design, Access to Justice, Online Legal Services, Legal Technology, Procedural Justice

5.

Design for Dignity and Procedural Justice

Advances in Intelligent Systems and Computing, Proceedings of the Applied Human Factors and Ergonomics International Conference, 2017. Springer Press.
Number of pages: 12 Posted: 30 Jun 2017
Margaret Hagan and Miso Kim
Stanford Legal Design Lab and Northeastern University - NuLawLab
Downloads 539 (92,843)
Citation 1

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procedural justice, Self Help services, perceived control, access to justice

6.

User-Centered Privacy Communication Design

Proceedings of the Symposium on Usable Privacy and Security (SOUPS) 2016, Denver, Colorado, June 22-24, 2016
Number of pages: 7 Posted: 07 Jun 2017
Margaret Hagan
Stanford Legal Design Lab
Downloads 428 (122,496)
Citation 1

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Privacy Policy, Disclosure Design, Legal Communication, Legal Design

7.

Ritual Design: Crafting Team Rituals for Meaningful Organizational Change

Advances in Intelligent Systems and Computing, Proceedings of the Applied Human Factors and Ergonomics International Conference, 2017. Springer Press.
Number of pages: 12 Posted: 30 Jun 2017
F. Ozenc and Margaret Hagan
SAP Labs, LLC and Stanford Legal Design Lab
Downloads 247 (220,309)
Citation 3

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organizational behavior, rituals, design, creativity, change management

8.

Participatory Design for Innovation in Access to Justice

Daedalus, Volume 148, Issue 1, Winter 2019, p.120-127
Number of pages: 8 Posted: 23 May 2019
Margaret Hagan
Stanford Legal Design Lab
Downloads 121 (407,474)
Citation 1

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access to justice, participatory design, civil justice reform

9.

Legalbench: A Collaboratively Built Benchmark for Measuring Legal Reasoning in Large Language Models

2023 Conference on Neural Information Processing Systems, Datasets and Benchmarks Track
Number of pages: 143 Posted: 06 Dec 2023
Stanford University, Stanford Law School, Stanford Law School, Stanford University, University of Chicago - Law School, Maxime Tools, Stanford University - Department of Management Science & Engineering, Stanford University, Stanford University, Dartmouth College - Department of Mathematics, Stanford University, Maxime Tools, LawBeta, University of California, Santa Barbara, South Texas College of Law Houston, University of Toronto - Faculty of Law, St. Thomas University - School of Law, Harvard University, Harvard Law School, Stanford Law School, Stanford University, Stanford University, University of Bern - Faculty of Science, Stanford University - CodeX - Center for Legal Informatics, University of Minnesota Law School, Georgetown University Law Center, Stanford Legal Design Lab, Stanford University - Stanford Codex Center, University of Virginia School of Law, Maxime Tools, Institut Polytechnique de Paris, University of Toronto, Stanford University, Centre for Refugee Studies, Refugee Law Lab & Osgoode Hall Law School, York University, Harvard University, Casetext, Golden Gate University School of Law, Indiana University Bloomington, Harvard Law School, Independent and Stanford University
Downloads 120 (409,971)
Citation 2

Abstract:

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legal practice, law and technology, large language models, artificial intelligence, empirical legal methods, machine learning

10.

Towards Human-Centered Standards for Legal Help AI

Margaret D. Hagan, "Towards Human-Centered Standards for Legal Help AI." Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences. Publication Forthcoming.
Number of pages: 24 Posted: 28 Sep 2023 Last Revised: 01 Nov 2023
Margaret Hagan
Stanford Legal Design Lab
Downloads 118 (415,039)

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Artificial Intelligence, Legal Services, Access to Justice, Participatory Policy-making, Legal Technology

11.

The Justice is in the Details: Evaluating Different Self-Help Designs for Legal Capability in Traffic Court

Journal of Open Access to the Law: Vol. 7, No.1, October 17 (2019)
Number of pages: 16 Posted: 05 Nov 2019
Margaret Hagan
Stanford Legal Design Lab
Downloads 109 (439,869)
Citation 1

Abstract:

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access to justice, civil justice reform, legal technology, legal empowerment, legal capability

12.

Legal Help Search Audit: Are Search Engines Effective Brokers of Legal Information?

Number of pages: 34 Posted: 08 Jul 2020
Margaret Hagan and Yue Li
Stanford Legal Design Lab and affiliation not provided to SSRN
Downloads 95 (483,906)

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algorithmic audits, legal empowerment, search engine results audits

13.

Antitrust on the Internet: A Comparative Assessment of Competition Law Enforcement in the Internet Realm

Business Law International 14 Bus. L. Int'l (2013)
Number of pages: 39 Posted: 08 Nov 2017 Last Revised: 20 May 2018
ELIG Gürkaynak Attorneys-at-Law, University of Neuchâtel and Stanford Legal Design Lab
Downloads 48 (694,715)

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antitrust, law, Internet law

Redesigning Justice Innovation: A Standardized Methodology

Bernal, Daniel W, and Margaret D Hagan. “Redesigning Justice Innovation: A Standardized Methodology.” Stanford Journal of Civil Rights and Civil Liberties XVI, no. 2 (June 2020): 335–84. https://law.stanford.edu/publications/redesigning-justice-innovation-a-standardized-methodology/
Number of pages: 50 Posted: 10 Aug 2020 Last Revised: 15 Jun 2022
Daniel Bernal and Margaret Hagan
Rhode Center on the Legal Profession, Stanford Law School and Stanford Legal Design Lab
Downloads 23 (910,502)
Citation 1

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eviction, access to justice, legal design, legal technology

Redesigning Justice Innovation: A Standardized Methodology

Stanford Journal of Civil Rights and Civil Liberties, Vol. XVI, No. 2, 2020
Number of pages: 50 Posted: 01 May 2023
Daniel Bernal and Margaret Hagan
Rhode Center on the Legal Profession, Stanford Law School and Stanford Legal Design Lab
Downloads 14 (1,004,551)

Abstract:

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access to justice; civil justice reform; housing law; eviction; justice innovations; human-centered design

15.

Good AI Legal Help, Bad AI Legal Help: Establishing quality standards for responses to people’s legal problem stories

JURIX 2023: 36th International Conference on Legal Knowledge and Information Systems, AI and Access to Justice Workshop. December 2023.
Number of pages: 12 Posted: 20 Jan 2024
Margaret Hagan
Stanford Legal Design Lab
Downloads 33 (798,388)

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AI, justice, access to justice, technology policy

16.

The Supply and Demand of Legal Help on the Internet

Margaret D. Hagan "The Supply and Demand of Legal Help on the Internet," Legal Tech and the Future of Civil Justice, edited by David Freeman Engstrom. Cambridge University Press, February 2023. https://www.cambridge.org/core/books/legal-tech-and-the-future-of-civil-justice/supply-and-demand-of-legal, Margaret D. Hagan "The Supply and Demand of Legal Help on the Internet," Legal Tech and the Future of Civil Justice, edited by David Freeman Engstrom. Cambridge University Press, February 2023. https://www.cambridge.org/core/books/legal-tech-and-the-future-of-civil-justice/supply-and-demand-of-legal
Number of pages: 26 Posted: 07 Nov 2022 Last Revised: 12 Apr 2023
Margaret Hagan
Stanford Legal Design Lab
Downloads 28 (838,867)

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access to justice, search engines, SERP, social media, legal capability

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access to justice, generative AI, benchmarks

18.

Does Googling Justice Work? Auditing Search Engines' Performance as Intermediaries of Legal Help Online

UCLA Journal of Law & Technology, Forthcoming
Posted: 19 Apr 2023 Last Revised: 24 Sep 2023
Margaret Hagan and Nóra Al Haider
Stanford Legal Design Lab and Independent

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algorithmic audits, access to justice, civil justice, legal help, digital public services, eviction, search engine audits

19.

Digital Inequalities and Access to Justice: Dialing into Zoom Court Unrepresented

"Digital Inequalities and Access to Justice: Dialing into Zoom Court Unrepresented," Legal Tech and the Future of Civil Justice, edited by David Freeman Engstrom. Cambridge University Press, Forthcoming, Indiana Legal Studies Research Paper Forthcoming
Posted: 07 Nov 2022
Indiana University Maurer School of Law, Independent, Stanford Legal Design Lab, Independent, Independent and Data Analysis and Statistical Solutions LLC

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20.

Introduction to Design Thinking for Law

Margaret Hagan, "Introduction to Design Thinking for Law," in Legal Informatics, Edited by Daniel M. Katz, Ron Dolin, and Michael Bommarito. Cambridge University Press, February 2021
Posted: 17 Oct 2022
Margaret Hagan
Stanford Legal Design Lab

Abstract:

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design, legal technology, innovation

21.

Legal Design as a Thing: A Theory of Change and a Set of Methods to Craft a Human-Centered Legal System

Margaret Hagan; Legal Design as a Thing: A Theory of Change and a Set of Methods to Craft a Human-Centered Legal System. Design Issues 2020; 36 (3): 3–15. doi: https://doi-org.stanford.idm.oclc.org/10.1162/desi_a_00600
Posted: 23 Jun 2022
Margaret Hagan
Stanford Legal Design Lab

Abstract:

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design, legal innovation, innovation methods

22.

A Design Space for Legal and Systems Capability: Interfaces for Self-Help in Complex Systems

Margaret Hagan, F. Kursat Ozenc; A Design Space for Legal and Systems Capability: Interfaces for Self-Help in Complex Systems. Design Issues 2020; 36 (3): 61–81. doi: https://doi-org.stanford.idm.oclc.org/10.1162/desi_a_00604
Posted: 23 Jun 2022
Margaret Hagan and F. Ozenc
Stanford Legal Design Lab and SAP Labs, LLC

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design, civic tech, access to justice, legal innovation, legal capability

23.

Design Comes to the Law School

Hagan, Margaret. (2020). Design Comes to the Law School. In C. Denvir (Ed.), Modernising Legal Education (pp. 109-125). Cambridge: Cambridge University Press. doi:10.1017/9781108663311.008
Posted: 26 Feb 2020
Margaret Hagan
Stanford Legal Design Lab

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legal design, legal technology, experiential learning, law teaching

24.

Exploding the Fine Print: Designing Visual, Interactive, Consumer-Centric Contracts and Disclosures

Hagan M. (2019) Exploding the Fine Print: Designing Visual, Interactive, Consumer-Centric Contracts and Disclosures. In: Corrales M., Fenwick M., Haapio H. (eds) Legal Tech, Smart Contracts and Blockchain. Perspectives in Law, Business and Innovation. Springer, Singapore, pp. 93-122.
Posted: 23 May 2019
Margaret Hagan
Stanford Legal Design Lab

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consumer contracts, contract design, computable contracts, legal design

25.

A Methodological Framework to Design a Machine-Readable Privacy Icon Set

Data Protection / LegalTech Proceedings of the 21st International Legal Informatics Symposium IRIS, 2018
Posted: 27 Jun 2018
University of Bologna - CIRSFID, SnT (University of Luxembourg), University of Bologna - Department of Computer Science and Engineering and Stanford Legal Design Lab

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Privacy, GDPR, Legal Design, Legal Informatics

26.

Legal Design Patterns for Privacy

In Erich Schweighofer et al. (Eds.), Data Protection / LegalTech. Proceedings of the 21th International Legal Informatics Symposium IRIS 2018. Editions Weblaw, Bern 2018, pp. 445–450 (ISBN 978-3-906940-21-2) and in Jusletter IT, 22 February 2018
Posted: 23 Mar 2018
Lexpert Ltd, Stanford Legal Design Lab, University of Bologna - CIRSFID and SnT (University of Luxembourg)

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communication design, design patterns, pattern library, privacy communication, privacy icons, privacy videos, visualization

27.

Human Rights Melodrama: A Literary Analysis of Reports of Police Violence Against Hungarian Roms

Journal of Human Rights, Taylor and Francis, Pages 401-415
Posted: 08 Nov 2017
Margaret Hagan
Stanford Legal Design Lab

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human Rights, Roma, Central Europe, Eastern Europe

28.

Safe Mathare: A Mobile System for Women's Safe Commutes in the Slums

Mobile HCI 2012: Proceedings of the 14th International Conference on Human-Computer Interaction with Mobile Devices and Services Companion
Posted: 08 Nov 2017
Margaret Hagan, Nan Zhang and Joseph 'Jofish' Kaye
Stanford Legal Design Lab, Independent and Independent

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Design for Development, Kenya, Mobile Technology

29.

The Human Rights Repertoire: Its Strategic Logic, Expectations and Tactics

The International Journal of Human Rights Vol. 14, No. 4, July 2010, 559– 583
Posted: 29 Jun 2017
Margaret Hagan
Stanford Legal Design Lab

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human rights, advocacy strategies, international politics

30.

Reimagining Today’s Legal Education for Tomorrow’s Lawyers: The Role of Legal Design, Technology and Innovation

Dangel S., Hagan M., Williams J.B. (2021) Reimagining Today’s Legal Education for Tomorrow’s Lawyers: The Role of Legal Design, Technology and Innovation. In: Masson A., Robinson G. (eds) Mapping Legal Innovation. Springer, Cham. https://doi.org/10.1007/978-3-030-47447-8_16
Posted: 02 Jul 2015 Last Revised: 08 Mar 2021
University of Pittsburgh - School of Law, Stanford Legal Design Lab and University of Toronto - Department of Computer Science

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legal job market, legal information technology, legal careers, empirical legal research