Ushantha Chanaka

Sabaragamuwa University of Sri Lanka

P O Box 2

Pambahinna

Belihuloya, Sabaragamuva 70140

Sri Lanka

SCHOLARLY PAPERS

2

DOWNLOADS

450

CITATIONS

2

Scholarly Papers (2)

1.

An Assessment of Retail Service Quality: An Empirical Study of the RSQS in Sri Lankan Supermarkets

Developing Country Studies, 4(3), 78-90, 2014
Number of pages: 14 Posted: 23 Jun 2014 Last Revised: 20 Oct 2014
Sabaragamuwa University of Sri Lanka, Sabaragamuwa University of Sri Lanka and University of Jaffna
Downloads 280 (107,799)

Abstract:

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Customer Satisfaction, Service Quality, Retail Service Quality, Supermarkets

2.

Dimensions of Supermarket Service Quality: A Sri Lankan Perspective.

Sivathaasan, N, S., Ushantha, R, A, C., & Achchuthan, S. (2014). Dimensions of supermarket service quality: A Sri Lankan perspective. Asian Journal of Empirical Research, 4 (7), 381-396.
Number of pages: 16 Posted: 09 Sep 2014
Griffith University, Sabaragamuwa University of Sri Lanka and University of Jaffna
Downloads 170 (174,691)

Abstract:

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Retail service quality, exploratory factor analysis, Sri Lanka, supermarket industry