Jianfu Wang

City University of Hong Kong

Kowloon

Hong Kong

Hong Kong

SCHOLARLY PAPERS

7

DOWNLOADS
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SSRN RANKINGS

Top 35,934

in Total Papers Downloads

1,367

SSRN CITATIONS
Rank 35,929

SSRN RANKINGS

Top 35,929

in Total Papers Citations

14

CROSSREF CITATIONS

5

Scholarly Papers (7)

1.

Efficient Ignorance: Information Heterogeneity in a Queue

Rotman School of Management Working Paper No. 2472107
Number of pages: 45 Posted: 27 Jul 2014 Last Revised: 09 Nov 2016
Ming Hu, Yang Li and Jianfu Wang
University of Toronto - Rotman School of Management, The Chinese University of Hong Kong (CUHK) - CUHK Business School and City University of Hong Kong
Downloads 540 (55,070)
Citation 17

Abstract:

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Service Operations; Queueing System; Information Heterogeneity; Non-Monotonic Behavior

2.

Food Delivery Service and Restaurant: Friend or Foe?

Number of pages: 72 Posted: 23 Oct 2019 Last Revised: 11 Dec 2019
Manlu Chen, Ming Hu and Jianfu Wang
affiliation not provided to SSRN, University of Toronto - Rotman School of Management and City University of Hong Kong
Downloads 265 (125,362)

Abstract:

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queueing economics, on-demand service platform, supply chain contracting, omnichannel operations

3.

Efficient Inaccuracy: User-Generated Information Sharing in a Queue

Rotman School of Management Working Paper No. 3046905
Number of pages: 53 Posted: 03 Oct 2017 Last Revised: 09 Jul 2019
Jianfu Wang and Ming Hu
City University of Hong Kong and University of Toronto - Rotman School of Management
Downloads 230 (144,510)
Citation 4

Abstract:

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observable queue; unobservable queue; information sharing; service operations

4.

Tipping Point in Ride-Hailing Service Systems with Sharing Option

Number of pages: 39 Posted: 12 Mar 2018
City University of Hong Kong, Nanyang Technological University, Nanyang Technological University (NTU) - Nanyang Business School and Nanyang Technological University (NTU)
Downloads 127 (241,853)

Abstract:

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service operations, strategic queueing, tipping point, shared service

5.

Tandem Queues with Impatient Customers

Rotman School of Management Working Paper No. 3116815
Number of pages: 30 Posted: 15 Feb 2018 Last Revised: 20 Jun 2019
City University of Hong Kong, University of Waterloo, University of Toronto - Operations Management and University of Toronto - Operations Management
Downloads 91 (304,715)
Citation 1

Abstract:

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tandem queue, impatient customers, abandonment, flexible servers

6.

Priority, Capacity Rationing, and Ambulance Diversion in Emergency Departments

Number of pages: 44 Posted: 03 Jun 2019
Opher Baron, Tianshu Lu and Jianfu Wang
University of Toronto - Operations Management, University of Toronto - Operations Management and City University of Hong Kong
Downloads 81 (327,417)

Abstract:

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healthcare operation, non-preemptive priority queue, capacity rationing, ambulance diversion, heavy traffic, numerical algorithm

7.

Privacy Management in Service Systems

Number of pages: 48 Posted: 09 Jul 2020
Ming Hu, Ruslan Momot and Jianfu Wang
University of Toronto - Rotman School of Management, HEC Paris and City University of Hong Kong
Downloads 33 (489,511)
Citation 1

Abstract:

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queues: priority, queuing economics, privacy management, service operations