Maria Shurik (Rokakis)

Cleveland State University - Maxine Goodman Levin College of Urban Affairs

1717 Euclid Avenue

Cleveland, OH 44115

United States

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Scholarly Papers (1)

1.

Do 311 Systems Shape Citizen Satisfaction with Local Government?

Number of pages: 32 Posted: 05 Sep 2014
Benjamin Y. Clark and Maria Shurik (Rokakis)
University of Oregon - School of Planning, Public Policy & Management and Cleveland State University - Maxine Goodman Levin College of Urban Affairs
Downloads 156 (208,656)
Citation 7

Abstract:

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coproduction, 311 systems, smartphone technology, public sector innovation, CRM, San Francisco