Jan Ehmke

Independent

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Scholarly Papers (1)

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Towards Customer-Induced Service Orchestration - Requirements for the Next Step of Customer Orientation

Electronic Markets (2019), Doi: 10.1007/s12525-019-00340-3
Number of pages: 22 Posted: 02 Jan 2020
Information Systems Institute, Independent, Independent, Otto von Guericke University Magdeburg, Independent, Universität Karlsruhe, Heidelberg University and Independent
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Abstract:

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Customer orientation, Service orchestration, Customer empowerment, Customer-induced services, Electronic intermediary