Damir Lončarić

Thalassotherapia Crikvenica

Thalassotherapia Crikvenica

Gajevo šetalište 21

Crikvenica, 51260

Croatia

SCHOLARLY PAPERS

2

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in Total Papers Downloads

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Scholarly Papers (2)

1.

Service Quality and Customer Satisfaction in the Health Care Industry - Towards Health Tourism Market

Tourism & Hospitality Management, Vol. 20, No. 2, 2014
Number of pages: 16 Posted: 16 Dec 2014
Suzana Markovic, Dina Lončarić and Damir Lončarić
Faculty of Tourism and Hospitality Management, University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija and Thalassotherapia Crikvenica
Downloads 796 (29,548)

Abstract:

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service quality, customer satisfaction, SERVQUAL, health care industry, health tourism

2.

Health Tourism, Customer Satisfaction and Quality of Life: The Role of Specialty Hospitals

3rd International Scientific Conference Tourism in Southern and Eastern Europe 2015
Number of pages: 15 Posted: 31 Jul 2015
Dina Lončarić, Damir Lončarić and Suzana Markovic
University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija, Thalassotherapia Crikvenica and Faculty of Tourism and Hospitality Management
Downloads 111 (243,579)

Abstract:

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Health tourism, quality of life, life satisfaction, customer satisfaction, customer loyalty, specialty hospital