Dongyuan Zhan

UCL School of Management

Assistant Professor

1 Canada Square Level 38

London, E14 5AA

United Kingdom

http://https://sites.google.com/site/uclzhan/

SCHOLARLY PAPERS

3

DOWNLOADS

765

SSRN CITATIONS

3

CROSSREF CITATIONS

5

Scholarly Papers (3)

1.

Staffing, Routing, and Payment to Trade Off Speed and Quality in Large Service Systems

Number of pages: 61 Posted: 15 Mar 2015 Last Revised: 30 Oct 2018
Dongyuan Zhan and Amy Ward
UCL School of Management and The University of Chicago Booth School of Business
Downloads 454 (78,578)

Abstract:

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Service Operations, Queueing Games, Fluid Limits, Erlang-A, Strategic Servers

2.

Vertical Probabilistic Selling under Competition: The Role of Consumer Anticipated Regret

NET Institute Working Paper No. 16-14
Number of pages: 40 Posted: 11 Oct 2016
Yong Chao, Lin Liu and Dongyuan Zhan
University of Louisville - College of Business - Department of Economics, University of Central Florida and UCL School of Management
Downloads 220 (144,038)
Citation 2

Abstract:

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Reverse Quality Discrimination, Probabilistic Selling, Vertical Differentiation, Anticipated Regret, Competition

3.

Harnessing the Double-Edged Sword via Routing: Information Provision on Ride-Hailing Platforms

NET Institute Working Paper No. 18-04
Number of pages: 32 Posted: 10 Nov 2018
Leon Yang Chu, Zhixi Wan and Dongyuan Zhan
University of Southern California - Data Sciences and Operations, The University of Hong Kong - Faculty of Business and Economics and UCL School of Management
Downloads 91 (292,036)
Citation 7

Abstract:

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Ride-Hailing Platform, Queueing Game, Information and Incentive, Routing, Taxi Industry